Sandman Hotel Edmonton West

3.0 star property

Photo gallery for Sandman Hotel Edmonton West

Pool
Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View
Lobby lounge
Front of property
2 restaurants, breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
17635 Stony Plain Rd Nw, Edmonton, AB, T5S1E3
  • West Edmonton Mall
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • University of Alberta
    ‪12 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪35 min drive‬

Room options

Standard Room, 1 King Bed, Kitchenette

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Suite, 1 King Bed with Sofa bed, Kitchenette

  • 38 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 2 Queen Beds

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Tower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Kitchenette, Tower

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Grand Jacuzzi Suite, 1 King Bed, Sofa Bed, Kitchen, W/D, Balcony, View

  • 53 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Standard Room, 1 Queen Bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed with Sofa bed, Balcony, Tower (Kitchen, W/D)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Edmonton

Located in Edmonton (West Edmonton), Sandman Hotel Edmonton West is within a 5-minute drive of West Edmonton Mall and Fantasyland. .This hotel is 6.2 mi (9.9 km) from Rogers Place and 6.2 mi (10 km) from Kingsway Mall.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.5 km
  • Fantasyland - 3 min drive - 2.9 km
  • World Waterpark - 3 min drive - 2.9 km
  • University of Alberta - 12 min drive - 9.1 km
  • Rogers Place - 12 min drive - 9.7 km

Getting around

  • Kingsway-Royal Alex Station - 12 min drive
  • Edmonton Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 28 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Travelodge by Wyndham Edmonton West - ‬15 min walk
  • ‪Guru Restaurant & Bar Ltd - ‬14 min walk
  • ‪Carl's Jr. - ‬14 min walk

About this property

Sandman Hotel Edmonton West

Hotel with 2 restaurants, near West Edmonton Mall
Sandman Hotel Edmonton West offers 261 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Edmonton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 261 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Enjoy American cuisine at Dennys, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.
Dennys - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
CHOP Steakhouse Bar - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 12 to 30 for adults and CAD 12 to 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • CHOP Steakhouse Bar
  • Dennys

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 11 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation, per night (maximum CAD 125 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 150 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 12 to 30 for adults, and CAD 12 to 30 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Edmonton West
Sandman Hotel Edmonton West
Sandman Hotel Edmonton West Alberta
Sandman Inn Edmonton
Sandman Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel
Sandman Hotel Edmonton West Edmonton
Sandman Hotel Edmonton West Hotel Edmonton

Sandman Hotel Edmonton West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 923 out of 1931 reviews
Rating 8 - Good. 505 out of 1931 reviews
Rating 6 - Okay. 265 out of 1931 reviews
Rating 4 - Poor. 139 out of 1931 reviews
Rating 2 - Terrible. 99 out of 1931 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chido

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean the hotel more, clean the pool often.
Stayed 1 night in Mar 2025

10/10 Excellent

Greg

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families. Will definitely go back.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Stayed 1 night in Dec 2024

10/10 Excellent

SARABJYOT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk guy who checked me in was amazing and very helpful, couldn’t get his name though. Property is well maintained and room wet bar well stocked
Stayed 2 nights in Mar 2025

6/10 Okay

Anna-Marie Joelene Georgina

Travelled with partner
The rooms were nice the elevators were so stinky every time we used them it would make you gag. We had one multiple occasions had interaction with unsafe people outside. While waiting for a ride one guy tried to sneek up on us from behind using proective gear. He was trying to hid whwn i n9ticed hia odd behaviors and we went back inside to get away. Another instance we had drug addicted people trying to convince us to let them into the tower and use the elevator.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carol

Stayed 1 night in Mar 2025

8/10 Good

Jeric

I didn’t expect that this hotel didn’t have an elevator, so it was an ordeal carrying four luggages on the upper floors.
Stayed 2 nights in Mar 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Griffin

Stayed 1 night in Mar 2025

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Mar 2025

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Glenn

Stayed 2 nights in Mar 2025

8/10 Good

Rubylyn

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and staff was helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Leanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing! Very accommodating!
Stayed 1 night in Feb 2025

6/10 Okay

James, CALGARY

Liked: Staff & service, property conditions & facilities
Room could have been cleaner. Bathroom door was poorly painted and dirty.
Stayed 1 night in Mar 2025

6/10 Okay

Gordon

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
The expedia site indicated breakfast available which meant a restaurant was attached. This was misleading as it implied included. The bed was also very tired and not comfortable. The staff were very freindly and helpful. The pool and hottub were a great addition and the gym was good.
Stayed 8 nights in Mar 2025

6/10 Okay

Sandeep

Travelled with family and small children
Liked: Staff & service
It was ok . Pillow were too hard . Room was small . Customer service was good .
Stayed 1 night in Mar 2025

4/10 Poor

Donna

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I like the fact that it was close to the West Edmonton Mall which is why I picked that hotel for the location. However I had to change my room because I did not have any heat and when they put me in another room, I had the same problem. The heat came on but for a short time. The water pressure in the bathroom sink was very low and I could barely brush my teeth or wash my face. I did tell someone at the front desk, but nothing was done. I know they had issues with the pipes , but should you of put me in a room where everything was working. Did anybody else have an problem with their heat and water pressure in the bathroom sink?
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bed Uncomfortable

The best weren’t comfortable and we were beside the staff room and that was very loud
Stayed 2 nights in Mar 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 1 night in Mar 2025

10/10 Excellent

Kaylee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good!
Stayed 1 night in Mar 2025

10/10 Excellent

James

We were impressed with the upgrades, nice room and friendly staff. Will definitely stay again when in edmonton
Stayed 1 night in Mar 2025

4/10 Poor

Nathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Most confusing building layout I've ever stayed at. Plus got here and the pool is closed for maintenance, the pool and location were the main reasons I choose this hotel. Never staying here again.
Stayed 1 night in Mar 2025