2/10 Terrible
Cesar
Travelled with family
5 May 2025
Disliked: Cleanliness, amenities, property conditions & facilities
The floor was very dirty (hair, dust and little pieces of food probably), I requested to the person in the lobby for help and he told me he couldn't give me another room because all was booked, which I understood, then I had to request him for a broom and a mop to clean by myself, he took me to the small storage behind his office and gave me the mop and the broom, I had to clean the room by myself, I consider this is totally unacceptable when you pay for a room that at least you expect to be clean. Then during the night (3am more or less) there was a loud discussion just out of our room, several people was discussing very loud, and more thing, the trash can that was just aside of the stairs for the second floor, was all full and some trash (food) was just in the floor, there was a cat that was doing a big mess with the rest of the food, so in general the hotel looked so dirty.
Cesar
Stayed 1 night in May 2025