4/10 Poor
Loretta
Travelled with family
8 Apr 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER again - Didn’t feel safe here
Never would have stayed here if I hadn’t paid in advance and was past refund time. Check in was very strange. There was a coffee machine in lobby for guests. When I asked what time in the morning coffee would be available he said it wouldn’t be because the coffee machine is broken. He Insisted on copy of my companions ID. When I asked why I was told it was company policy. Explained I thought that unusual as I had stayed at this company’s properties many times and even recently and it never required this. Anyhow he insisted, so Went out to car and had my companion come in. When she also commented on this unusual policy was told it’s incase the police have to identify who is supposed to be in the room and the hotel manager required it. Explained we are a couple old ladies and we’re not expecting an encounter with police. Didn’t want to provide me with copy of receipt for deposit saying that it was refundable. It was an unsettling experience I’ve never had before at a check in. Walking the hall we saw obvious damage to a few doors and jams that had been painted and sawdust remained in those doorways from repairs. Appears the doors had been kicked in at some point. When I mentioned it to local family members they apologized for not telling me to stay anywhere but there as it is where local parolees are often housed and it is known as a troubled place
Loretta
Stayed 1 night in Feb 2025