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Holiday Inn Auburn-Finger Lakes Region by IHG

3.0 star property

Photo gallery for Holiday Inn Auburn-Finger Lakes Region by IHG

Indoor pool, pool loungers
Exterior
Exterior
Exterior
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
75 North St, Auburn, NY, 13021
  • Place, Auburn Public Theater
    ‪5 min walk‬
  • Place, Willard Memorial Chapel
    ‪5 min walk‬
  • Place, Seward House Museum
    ‪8 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(36 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(24 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

Standard Room, 1 Queen Bed, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(6 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Hilton Garden Inn Auburn
Auburn
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 803 reviews
The price is NZ$244
includes taxes & fees
10 May - 11 May
Hilton Garden Inn Auburn

About the area

Auburn

A stay at Holiday Inn Auburn-Finger Lakes Region by IHG places you in the heart of Auburn, within a 10-minute walk of Auburn Public Theater and Willard Memorial Chapel. .This hotel is 12.4 mi (20 km) from Cayuga Lake and 0.4 mi (0.6 km) from Seward House Museum.

What's nearby

  • Auburn Public Theater - 5 min walk - 0.4 km
  • Willard Memorial Chapel - 5 min walk - 0.5 km
  • Seward House Museum - 8 min walk - 0.7 km
  • Schweinfurth Memorial Art Center - 18 min walk - 1.5 km
  • Falcon Park - 4 min drive - 2.6 km

Getting around

  • Hancock Intl. Airport (SYR) - 42 min drive

Restaurants

  • ‪Dunkin' - ‬9 min walk
  • ‪Little Caesars Pizza - ‬2 min walk
  • ‪Angelos Pizza - ‬7 min walk
  • ‪vfw - ‬9 min walk
  • ‪Domino's Pizza - ‬4 min walk

About this property

Holiday Inn Auburn-Finger Lakes Region by IHG

Holiday Inn Auburn-Finger Lakes Region by IHG offers 165 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 165 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, a hair salon, and a fireplace in the lobby.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Auburn? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Auburn-Finger Lakes Region by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 18 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4.00 to 18.00 per person
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes
Holiday Inn Auburn-Finger Lakes Region
Holiday Inn Lakes Region
Holiday Inn Lakes Region Hotel
Holiday Inn Lakes Region Hotel Auburn-Finger
Auburn Holiday Inn
Holiday Inn Auburn - Finger Lakes Region Hotel Auburn
Holiday Inn Auburn - Finger Lakes Region NY
Holiday Inn Auburn-Finger Lakes Region Hotel

Holiday Inn Auburn-Finger Lakes Region by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 407 out of 837 reviews
Rating 8 - Good. 224 out of 837 reviews
Rating 6 - Okay. 102 out of 837 reviews
Rating 4 - Poor. 46 out of 837 reviews
Rating 2 - Terrible. 58 out of 837 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

karin

Stayed 1 night in Jan 2026

8/10 Good

Macayla

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and desk was very helpful .
Stayed 1 night in Jan 2026

6/10 Okay

Ray

Liked: Cleanliness, staff & service, amenities
Very limited pool hours - 10am - 8pm
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I wanted to use the pool before work and they made accommodations for this since it was outside their normal pool hours! I greatly appreciated it!
Stayed 4 nights in Jan 2026

8/10 Good

Shontelle

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was great, the room was clean but a little dated.
Stayed 2 nights in Jan 2026

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a wonderful stay at the holiday inn. Staff was respectful and helpful at every turn. The wifi was capable, and the tv setup was ideal. The pool area was busy, but I loved it. Will return, had a great experience
Stayed 3 nights in Jan 2026

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
We were there in Room 511 from Tuesday through Friday morning, and only requested room service once. Cleaner vacuumed one room, but not the other, and did not take all the garbage out. OTHER than that, everyone was courteous, breakfasts were great, hotel was clean. We are both fairly handicapped, and would strongly suggest that all rooms have a grab bar for the very low toilet and one bar INSIDE the shower on a wall.
Stayed 3 nights in Jan 2026

10/10 Excellent

maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy, clean and incredibly friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room, and awesome staff!!
Stayed 2 nights in Jan 2026

4/10 Poor

Cande

Disliked: Property conditions & facilities
I had to change rooms. The first one had hair in the bed and tub.
Stayed 2 nights in Jan 2026

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service
Clean room, a little dated and worn. There is renovations being done in a lot of areas. The pool in the middle of the atrium makes for a very noisy echo environment full of screaming kids.
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Stayed 2 nights in Jan 2026

10/10 Excellent

Amy

Business traveller
Liked: Cleanliness, staff & service, amenities
I love this hotel. I stay here about 8 times a month for work travel and the staff is fantastic, Nichole and Sheldon at the front desk are wonderful. The room is clean and best are so comfy.
So cozy!
Stayed 1 night in Jan 2026

2/10 Terrible

Steven

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
No breakfast was given hotel was disgusting. The room was extremely dark and had to use flashlight. Wasted 30$ in gourmet ice cream. Cause the freezer in room didn’t freeze. Bathroom door wound not shut and crack in bottom of door. The halls smelled like mold and very musty. Half of the elevators were out of order. So was a struggle finding Ada . Was a group Of teens drinking smoking on side door yelling and throwing shovel, when I notified staff I was told i should call police . Wouldn’t recommend this place. Review posted and bbb notified
Stayed 1 night in Dec 2025

10/10 Excellent

Danalis

Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Sahila

Stayed 1 night in Dec 2025

10/10 Excellent

Alicia

Stayed 5 nights in Dec 2025

10/10 Excellent

Amy

I stay here frequently due to traveling to work at the hospital. The rooms are clean and the beds amazing. Staff, Sheldon and Nic
Stayed 2 nights in Dec 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable with a lot of "extras." Staff was friendly, efficient and couldn't have been more kind. It was like staying with family !
Stayed 3 nights in Dec 2025

10/10 Excellent

Colleen

Liked: Cleanliness, amenities, property conditions & facilities
Very nice stay. Room was clean. Quiet. Staff was very friendly. Small problem when I couldn’t find parking one night, but I managed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shirley

Stayed 1 night in Dec 2025

10/10 Excellent

BJ

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean spacious room. Courteous staff, especially front desk and the Breakfast Room ladies. Two weeks ago when we stayed we expressed our concern about the low toilets as my wife has had a knee replacement and is waiting to get her other Knee done. Anyways the lady on the desk changed our reservation on the 12th to an accessible room which was great. The room was on the first floor which was a plus as my wife has a fear of heights and on our last stay we were on the top floor with the glass wall facing the court yard and pool which didn't go over well.
Stayed 1 night in Dec 2025

8/10 Good

anthony

Stayed 1 night in Dec 2025

10/10 Excellent

Jean

Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and very friendly staff
Stayed 1 night in Dec 2025