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Fes Marriott Hotel Jnan Palace

5.0 star property

Photo gallery for Fes Marriott Hotel Jnan Palace

Outdoor pool
4 restaurants, Moroccan cuisine
4 restaurants, Moroccan cuisine
Lobby
Suite, 1 King Bed, Balcony, Pool View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8, Avenue Ahmed Chouki, Fes, 30000
  • Place, Atlas Garden
    ‪19 min walk‬
  • Place, Borj Fez Mall
    ‪4 min drive‬
  • Place, Blue Gate
    ‪10 min drive‬
  • Airport, Fes (FEZ-Saiss)
    ‪24 min drive‬

Room options

View all photos for Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

Family Suite, 1 Bedroom

7.0 out of 10
Good
(4 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony

Junior Suite, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(1 review)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Balcony

Premium bedding, down duvets, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

Deluxe Room, 1 King Bed, Balcony, Garden View

8.6 out of 10
Excellent
(30 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

Deluxe Room, 1 King Bed, Balcony, Pool View

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View

Deluxe Room, 2 Single Beds, Balcony, Pool View

7.2 out of 10
Good
(5 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Balcony, Garden View

Deluxe Room, 2 Single Beds, Balcony, Garden View

Deluxe Room, 2 Single Beds, Balcony, Garden View

9.6 out of 10
Exceptional
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View

Suite, 1 King Bed, Balcony, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Fes

A stay at Fes Marriott Hotel Jnan Palace places you in the heart of Fes, within a 5-minute drive of Atlas Garden and Borj Fez Mall. .This luxury hotel is 1.7 mi (2.7 km) from Maison de la Photographie and 1.7 mi (2.8 km) from Jewish Cemetery.

What's nearby

  • Atlas Garden - 19 min walk - 1.7 km
  • Borj Fez Mall - 4 min drive - 1.9 km
  • Place Bou Jeloud - 8 min drive - 4.4 km
  • Blue Gate - 10 min drive - 5.1 km
  • Zaouia Sidi Ahmed Tijani - 12 min drive - 6.5 km

Getting around

  • Fes Station - 8 min drive
  • Fes (FEZ-Saiss) - 20 min drive

Restaurants

  • ‪Mirror Cafe - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪Cafe Assouan - ‬7 min walk
  • ‪Le Jardin - ‬9 min walk
  • ‪Paul - ‬7 min walk

About this property

Fes Marriott Hotel Jnan Palace

Fes Marriott Hotel Jnan Palace offers 244 accommodations with minibars and safes. Rooms open to balconies. Accommodations are furnished with day beds and desks. Beds feature down comforters and premium bedding. Smart televisions come with satellite channels and Netflix.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. This Fes hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.
Make yourself at home in one of the 244 guestrooms featuring iPod docking stations and Smart televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy Moroccan cuisine at Jnan L'Fassi, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Fes? This hotel has 26716 square feet (2482 square meters) of space consisting of conference space and meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Jnan L'Fassi - This restaurant specializes in Moroccan cuisine. Reservations are required.
EME Lounge - This bar specializes in local and international cuisine. Open daily.
Marriott Café - This buffet restaurant specializes in international cuisine. Open daily.
Pool Bar & Grill - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Wright Tea - This coffee shop specializes in local and international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: MAD 200 for adults and MAD 200 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • EME Lounge
  • Jnan L'Fassi
  • Marriott Café
  • Pool Bar & Grill
  • Wright Tea

Things to do

  • Health club
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 26,716 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 4 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Day bed
  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MAD 300 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: MAD 1331.81
  • New Year's Eve (December 31) Gala Dinner per child: MAD 800 (from 12 to 17 years old)
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MAD 200 for adults and MAD 200 for children
  • An in-room safe is available for an additional fee
  • Rollaway bed fee: MAD 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Property is also known as

Jnan Fes
Jnan Hotel
Jnan Hotel Fes
Marriott Hotel Jnan Palace
Fes Marriott Jnan Palace
Marriott Jnan Palace
Fes Marriott Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Fes
Fes Marriott Hotel Jnan Palace Hotel
Fes Marriott Hotel Jnan Palace Hotel Fes

Fes Marriott Hotel Jnan Palace Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 662 reviews
Rating 8 - Good. 178 out of 662 reviews
Rating 6 - Okay. 67 out of 662 reviews
Rating 4 - Poor. 24 out of 662 reviews
Rating 2 - Terrible. 23 out of 662 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

bryan

Liked: Staff & service
Great experience. Staff super accommodating. Everyone smiling and happy. Only negative thing, a lots of ants. Biten all over.
Stayed 2 nights in Jan 2026

2/10 Terrible

Ansgar, New York

Travelled with family
Liked: Amenities
Disliked: Cleanliness
I recommend to avoid this hotel. The room was always dirty. Numerous, repeated service failures that made for an aggravating stay, and management expressing no regret over repeated blatant security violations that left the entire room open to anyone for entire day twice(!). Lugubrious people standing around with stinky cigarette smell all around them, but actual service non-existent while everyone seems to have a hand open for a tip for just standing around.
Stayed 4 nights in Dec 2025

8/10 Good

Karim

Stayed 1 night in Dec 2025

10/10 Excellent

Jesuseyi

Stayed 1 night in Dec 2025

10/10 Excellent

Anum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is absolutely beautiful, very well maintained and comfortable. The staff is also very helpful and kind. Everyone we spoke to was very professional and always ready to assist. We tried two restaurants. The Spanish restaurant and French restaurant. Both were delicious with attentive waiters. When we first checked in the bathroom floors had not been cleaned and we found stains on our bed sheets, when we told the front desk, they took care of it right away. Second, our laundry was not returned until we asked, but again when we told front desk, they were very apologetic and brought it right away. Last, we got a call the morning we were leaving saying a taxi picked up a friend of ours from the airport, however, we ordered a taxi to the train station that morning, again this was sorted out but definitely some back and forth with a few things at the hotel. Overall, good experience and helpful staff.
Stayed 3 nights in Nov 2025

10/10 Excellent

tariq

Stayed 2 nights in Nov 2025

10/10 Excellent

Hanane

Liked: Cleanliness, staff & service, amenities
The staff and cleanliness of the room
Stayed 1 night in Oct 2025

10/10 Excellent

azzeddine

Liked: Cleanliness, staff & service, amenities
The staff and easy going attitude
Stayed 5 nights in Oct 2025

10/10 Excellent

Mitchell

Stayed 2 nights in Oct 2025

2/10 Terrible

Shirin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a superior duplex room but their idea of a duplex is a bedroom in the basement. It was damp and smelly. I asked for a room change but they did not have any to offer. I asked for downgrade and they did not offer any.
Stayed 2 nights in Oct 2025

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lovely accommodations. everything clean. many restaurants with different cuisines. no complaints at all
Stayed 2 nights in Oct 2025

6/10 Okay

Zhi Hong

Travelled with group
Small bed
Stayed 1 night in Sep 2025

8/10 Good

Firas, Irbid

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and helpfull staff, the breakfast was acceptable but with limited options
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Stayed 7 nights in Sep 2025

10/10 Excellent

khalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and beautiful hotel excellent service with 3 different restaurants and very good spa and hammam facilities. We enjoyed our time there tremendously.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Marriott's
Stayed 2 nights in Aug 2025

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Bed was very comfortable and the Staff was ALL amazing. Everyone would stop to help us. I have not been in a hotel that had such kind and helpful staff!
Stayed 3 nights in Aug 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Home from home.

Hotel is being updated on a regular basis. Service is great. Facilities even better. Food is inconsistent.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Updated and new hotel. About 15 minutes drive to city centre (madina). Friendly and very helpful staffs.
Stayed 1 night in Aug 2025

10/10 Excellent

Hesham, Riyadh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area friendly staff
Stayed 1 night in Jul 2025

10/10 Excellent

Swaleh, Milton

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from Fatima Zehra and Zineb! Highly recommend it!
Stayed 1 night in Jul 2025

10/10 Excellent

Andres, Aventura

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Luxury hotel all amazin service, tea , coffe etc
Stayed 1 night in Jun 2025

10/10 Excellent

Hassan, Pleasant Hill

Stayed 2 nights in Jun 2025

10/10 Excellent

Nora J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay- the pool was beautiful and dining options were great- we especially loved the moroccan restaurant thank-you to all of the kind staff. They even delivered a special cake to our room wishing us a happy wedding anniversary.
Stayed 2 nights in Jun 2025

8/10 Good

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the pool and balcony/ patio area in our room. Large room. They have plans to update the rooms by December 2025.The convenience of a spa, specialty restaurants and specialty lounges was also very nice. Food was good😊
Stayed 2 nights in May 2025