Cumberland House Knoxville, Tapestry Collection by Hilton

3.0 star property

Photo gallery for Cumberland House Knoxville, Tapestry Collection by Hilton

Lobby
Exterior
Meeting facility
Premium bedding, in-room safe, desk, blackout curtains
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
1109 White Ave, Knoxville, TN, 37916
  • Place, University of Tennessee
    ‪1 min walk‬
  • Place, World's Fair Park
    ‪5 min walk‬
  • Place, Knoxville Convention Center
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(49 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Studio Suite, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible, Bathtub

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Balcony

9.8 out of 10
Exceptional
(15 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(22 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 2 Queen Beds, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room, 1 King Bed (Peloton)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

About the area

Knoxville

With a stay at Cumberland House Knoxville, Tapestry Collection by Hilton, you'll be centrally located in Knoxville, steps from University of Tennessee and 7 minutes by foot from Knoxville Convention Center. .This hotel is 0.5 mi (0.8 km) from Tennessee River and 0.6 mi (0.9 km) from Neyland Stadium.

What's nearby

  • University of Tennessee - 1 min walk - 0.1 km
  • Sunsphere Tower - 4 min walk - 0.4 km
  • World's Fair Park - 5 min walk - 0.4 km
  • Knoxville Convention Center - 6 min walk - 0.5 km
  • Market Square - 9 min walk - 0.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chaiyo Thai & Sushi Bar - ‬4 min walk
  • ‪J.C. Holdway - ‬10 min walk
  • ‪Starbucks at Student Union - ‬10 min walk
  • ‪The Market Cafe - ‬10 min walk
  • ‪The Hill - ‬6 min walk

About this property

Cumberland House Knoxville, Tapestry Collection by Hilton

Cumberland House Knoxville, Tapestry Collection by Hilton offers 130 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 130 air-conditioned rooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Tussie Mussie, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Knoxville? This hotel has 3471 square feet (322 square meters) of space consisting of conference space and 4 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Tussie Mussie - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 45 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 4 to 25 for adults and USD 4 to 25 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tussie Mussie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 3,471 square feet of conference space
  • 4 meeting rooms

Outdoors

  • In a provincial park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 4 to 25 for adults, and USD 4 to 25 for children
  • Valet parking fee: USD 45 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cumberland House Hotel
Cumberland House Hotel Knoxville
Four Points Cumberland House Hotel Knoxville
Four Points Sheraton Cumberland House
Four Points Sheraton Cumberland House Hotel
Four Points Sheraton Knoxville Cumberland House
Four Points Sheraton Knoxville Cumberland House Hotel
Sheraton Cumberland
Sheraton Cumberland House
4 Points By Sheraton Knoxville Cumberland House
Four Points Knoxville
Knoxville Four Points
Sheraton Knoxville Cumberland Hotel
Knoxville Sheraton
Cumberland House Knoxville
Four Points by Sheraton Knoxville Cumberland House Hotel
Cumberland House Knoxville, Tapestry Collection by Hilton Hotel

Cumberland House Knoxville, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 739 out of 1000 reviews
Rating 8 - Good. 152 out of 1000 reviews
Rating 6 - Okay. 68 out of 1000 reviews
Rating 4 - Poor. 21 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

josie

Liked: Cleanliness, property conditions & facilities
Great space and location
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, amenities
Room very clean, staff helpful, safe property
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities
Everything was perfect for our stay.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, room comfort
Everyone was extremely hospitable and can’t wait to stay there again!
Stayed 1 night in Jan 2026
Verified

8/10 Good

Lani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Valet guys were super friendly and helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Laura

Wonderful view!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kendall

Very comfortable bed, great location. Very clean hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Aimee

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities
The staff was attentive, nice, the place smelled fantastic, the rooms were quiet and clean
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Amber

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, Valet service, and clean room, would stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Molly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
Beautiful hotel, clean and spacious room, professional and accommodating staff from check in to valet
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
very nice and clean
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable room and bed. Nice bar and restaurant. Very clean room and friendly staff
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Very cute hotel. Good vibe friendly staff! Room was clean and comfortable.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient, easy to get in and out, walking distance to the stadium, great experience.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Great location, spacious room, great staff. otel restaurant and bar were great as wel, the rain kept us in for most of the night.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Franklin

Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful time even though for only a night. The valet was excellent and check in was so easy. Loved the room as well.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, amenities
Staff was great!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only place I’ll stay in Knoxville!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Nice bed and great shower room was clean. Construction next door was very unpleasant
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here
Stayed 1 night in May 2025
Verified

10/10 Excellent

Amber

Liked: Cleanliness, property conditions & facilities
It was a great spot to stay in the city. Close to uber to everything in the core. But just outside of all the downtown activity making it nice and quiet.
Stayed 1 night in Nov 2025