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Motel One Frankfurt-Hauptbahnhof

Photo gallery for Motel One Frankfurt-Hauptbahnhof

2 bars/lounges
Creator video - submitted by Realworldflight
2 bars/lounges
2 bars/lounges
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
Poststrasse, 8, Frankfurt, FRA, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Skyline Plaza
    ‪6 min walk‬
  • Place, Frankfurt Trade Fair
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Room (THE ONE)

Room (THE ONE)

Room (THE ONE)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy One

Cosy One

Cosy One

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Room (Special One)

Room (Special One) | Front of property

Room (Special One)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds (Special One)

Room, 2 Single Beds (Special One) | Front of property

Room, 2 Single Beds (Special One)

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room (The One for One)

Premium bedding, in-room safe, desk, laptop workspace

Room (The One for One)

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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About the area

Frankfurt

With a stay at Motel One Frankfurt-Hauptbahnhof, you'll be centrally located in Frankfurt, within a 5-minute drive of Frankfurt Trade Fair and Alte Oper. .This hotel is 3.6 mi (5.9 km) from Deutsche Bank Park and 1.4 mi (2.3 km) from Frankfurt Christmas Market.

What's nearby

  • Financial District - 1 min walk - 0.0 km
  • Kaiserstrasse - 4 min walk - 0.4 km
  • Skyline Plaza - 6 min walk - 0.6 km
  • Frankfurt Trade Fair - 9 min walk - 0.8 km
  • Congress Center Messe Frankfurt - 13 min walk - 1.2 km

Getting around

  • Central U-Bahn - 3 min walk
  • Frankfurt Central Station (tief) - 4 min walk
  • Frankfurt Airport (FRA) - 25 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Asia Gourmet - ‬3 min walk
  • ‪Gleis 25 - ‬1 min walk
  • ‪Wirtshaus Hauptbahnhof - ‬2 min walk

About this property

Motel One Frankfurt-Hauptbahnhof

Motel One Frankfurt-Hauptbahnhof offers 384 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 36-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and hair dryers. This Frankfurt hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 384 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include shopping on site and a ballroom.
You can enjoy a meal at the restaurant serving the guests of Motel One Frankfurt-Hauptbahnhof, or stop in at the snack bar/deli. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee. Children aged 6 and younger eat free breakfast.
Featured amenities include limo/town car service, a computer station, and dry cleaning/laundry services. Planning an event in Frankfurt? This hotel has 8611 square feet (800 square meters) of space consisting of conference space and 9 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Children aged 6 and younger eat free breakfast.
Onsite venue - bar.
7Paintings - This restaurant specializes in Italian cuisine. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 for adults and EUR 8.95 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 7Paintings

Things to do

  • Shopping

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 8,611 square feet of conference space
  • 9 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1991
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - August 2017
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.90 for adults and EUR 8.95 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Frankfurt InterCityHotel
InterCityHotel Hotel
Intercity Frankfurt
InterCityHotel Hotel Frankfurt
InterCityHotel Frankfurt Hotel

Motel One Frankfurt-Hauptbahnhof Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 475 out of 1004 reviews
Rating 8 - Good. 340 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 30 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Aasim

Business traveller
Disliked: Amenities, property conditions & facilities
I booked hotel flaming, after booking I was told that the hotel is sold to a new group called Motel one. The hotel was under renovation, room did not have iron, coffee maker, mini bar and even telephone set to call reception. The elevator broke couple of times during stay. The staff however was friendly and cooperative.
Stayed 6 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast and remodeled space. Friendly and helpful staff at front desk and breakfast room. Clean room. Updated bathroom/shower.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bill

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms, and super easy access to the train station.
Stayed 1 night in Dec 2025

8/10 Good

Jacqueline

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean and the staff welcoming. There were strong fumes on our floor from recent renovations on other floors.
Stayed 1 night in Dec 2025

10/10 Excellent

Lettica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean, the only downside, no garbage can. Staff was very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dale

Stayed 2 nights in Dec 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and tidy, no kettle or fridge but still good enough for a few nights away. Hotel was under major construction on 4-5 floors and the lobby, so no drink facilities there either and some noise from workmen from 8-9am, so may have been nice to know this in advance, should be nice when it’s finished and staff polite and friendly.
Stayed 3 nights in Dec 2025

4/10 Poor

kevin

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
My room on Level 4 has a strong renovation paint smell, so I requested to move to Level 6, but the new room also has a smoke smell. In addition, my room key has stopped working several times and needed repeated replacements. Overall, this has been a very unpleasant experience.”
Stayed 2 nights in Dec 2025

10/10 Excellent

gabriele, Copperas Cove

Stayed 1 night in Aug 2025

10/10 Excellent

JOSE

Stayed 1 night in Nov 2025

6/10 Okay

Kenton

Liked: Staff & service
Stayed 1 night in Nov 2025

10/10 Excellent

Camille

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Concierge was so helpful, made it easy to make the most of our short stay. Excellent location, nice modern room.
Stayed 1 night in Nov 2025

4/10 Poor

Joanne

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When we arrived we were told that the hotel was under new management. They were also going through a renovation. The room that we were given was not what was advertised. It was very small and no coffee maker was provided. Also the toilet broke the first morning. They did fix it. The location was by the central train station. What they don't tell you there is open drug use right by the hotel.
Stayed 3 nights in Oct 2025

2/10 Terrible

Rajiv, Los Angeles

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very long time to check in, very slow process Room had a big insect Bathroom sink was not functioning well No restaurant for breakfast (temporarily being renovated) Online said it has a gym (they have probably closed it permanently to build more rooms) I will never stay here again
Stayed 1 night in Oct 2025

10/10 Excellent

Rose Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time to stay here. Well-interiored catering for our needs. Served its purpose for a night’s stay in preparation for a flight. Comfortable bed, short fistance from hauptbanhof, shelves for coats and clothes, desk for working. Will still choose this hotel next time.
Stayed 1 night in Oct 2025

6/10 Okay

Wilma, Auroroa

Business traveller
Liked: Cleanliness
Disliked: Amenities
The room climate was too hot and I could not turn the heat down. The room was clean but way too small. Expected things like a phone, clock, trash can (in room) and a dresser. One staff member was great. The other front desk guy seemed annoyed when I asked for anything. You should let Americans know that they need an adapter for electronics.
Stayed 4 nights in Oct 2025

10/10 Excellent

Khwaja, Cypress

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean property, friendly staff, good location and transportation options, conveniently located right across from the main train station. Close to the old town. Good breakfast.
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Right across the street from the train station and a short walk to the old town make this hotel very convenient
Stayed 1 night in Sep 2025

8/10 Good

Alberto

Liked: Staff & service
Rooms should be serviced every day.
Stayed 2 nights in Oct 2025

4/10 Poor

Lauren

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Property was undergoing renovations both internally and externally making it a chaotic environment with distracted staff. Dining was overrated. Walked to a nearby restaurant and got followed by thugs. Would not recommend the area or hotel. Proximity to train station and mall was only redeeming quality.
Stayed 1 night in Sep 2025

10/10 Excellent

Ray

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 2 nights in Sep 2025

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I gave a lower rating because we contacted the hotel months in advance to adjust our original booking due to a schedule change and we they were not flexible. Make sure you do not have any changes to your itinerary as the reservation is non refundable. In addition, the elevator closest to our room was under repairs so my elderly dad had to do a significant amount of walking to get to our room as it is a very large hotel. Other than these complaints the hotel was adequate and staff were kind and friendly.
Stayed 3 nights in Sep 2025

8/10 Good

Jade

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is super nice, it’s just in a dirty run-down area, rubbish and people standing on street corners etc
Stayed 1 night in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Samson

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Sep 2025