Compare Hotels with Parking in Gaithersburg

Room was clean. Good location

This is a good hotel in the middle of the city. Great customer service and quality amenities

Multiple times staying here and always have a pleasant experience!

The room was nice and reception area

The room was the best room I've ever seen

The experience was far below expected standards. Don’t over pay, stay elsewhere. From arrival, multiple issues were apparent. The sofa bed was very poor quality, you could feel the springs through the mattress, causing discomfort and back pain. I was traveling with elderly parents and booked this room for comfort, which this property failed to provide. This is not the quality expected from a Marriott-branded hotel. Throughout the stay, the coffee machine was out of milk and instead dispensed a sweet chocolate mix. The internet TV did not work either. Repeated inquiries were met with the same vague responses and indifferent attitude, suggesting these were ongoing issues. Breakfast was consistently disappointing and bare-bones. No toast bread (staff said it’s only available on weekends), only English muffins, and no fruit at all. On the second day, even regular milk was unavailable, only oat milk was offered. Staff responses were dismissive, and issues raised over multiple days remained unresolved. The room had significant road noise. I was awake after 5:00 AM daily. The bathtub also backed up water, adding to the poor bathroom condition. Overall, the property felt like a low-quality motel with poor service. For a Marriott-branded hotel, this was extremely unacceptable.