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Embassy Suites by Hilton Cleveland Rockside

3.5 star property

Photo gallery for Embassy Suites by Hilton Cleveland Rockside

Lobby
1 bedroom, premium bedding, pillow-top beds, in-room safe
1 bedroom, premium bedding, pillow-top beds, in-room safe
Lobby
Meeting facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • Gym

Explore the area

View map
5800 Rockside Woods Blvd, Independence, OH, 44131
  • Place, Topgolf
    ‪5 min walk‬
  • Place, Progressive Field
    ‪11 min drive‬
  • Place, Cleveland Clinic
    ‪15 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪15 min drive‬

Room options

View all photos for Suite, One King Bed, Non-Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, One King Bed, Non-Smoking

7.4 out of 10
Good
(22 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, One King Bed, Roll In Shower

58-inch LED TV with cable channels, TV

Suite, One King Bed, Roll In Shower

9.4 out of 10
Exceptional
(3 reviews)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non-Smoking, Accessible

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Non-Smoking, Accessible

7.6 out of 10
Good
(5 reviews)
  • 35 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, One King Bed, Accessible

58-inch LED TV with cable channels, TV

Suite, One King Bed, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Non Smoking

Suite, Non Smoking

Suite, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, Accessible, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, Corner

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, King, Non Smoking

58-inch LED TV with cable channels, TV

Suite, King, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Two Doubles, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, Two Doubles, Non Smoking

8.0 out of 10
Very good
(31 reviews)
  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby
Hampton Inn & Suites Cleveland/Independence
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 1,000 reviews
The price is NZ$182
includes taxes & fees
30 Nov - 1 Dec
Hampton Inn & Suites Cleveland/Independence

About the area

Independence

Located in Independence, Embassy Suites by Hilton Cleveland Rockside is in the business district, a 1-minute drive from Topgolf and 11 minutes from Progressive Field. .This hotel is 8.2 mi (13.2 km) from Rocket Arena and 8.9 mi (14.3 km) from Rock and Roll Hall of Fame.

What's nearby

  • Topgolf - 5 min walk - 0.4 km
  • Progressive Field - 11 min drive - 13.7 km
  • Rocket Arena - 12 min drive - 14.4 km
  • Huntington Bank Field - 13 min drive - 15.8 km
  • Cleveland Clinic - 15 min drive - 16.5 km

Getting around

  • East 34th-Campus Station - 10 min drive
  • Cleveland Station - 14 min drive
  • Cleveland Hopkins International Airport (CLE) - 17 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Winking Lizard Tavern - ‬16 min walk
  • ‪Panera Bread - ‬15 min walk
  • ‪Denny's - ‬14 min walk
  • ‪Starbucks - ‬13 min walk

About this property

Embassy Suites by Hilton Cleveland Rockside

Hotel with free breakfast, 4-minute walk to Topgolf
Embassy Suites by Hilton Cleveland Rockside offers 271 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Independence hotel provides complimentary wired Internet access. 58-inch LED televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 271 air-conditioned rooms featuring refrigerators and LED televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at Urban Craft serving the guests of Embassy Suites by Hilton Cleveland Rockside, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served on weekdays from 6:30 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary cooked-to-order breakfast is served between 6:30 AM and 9:00 AM on weekdays. A complimentary manager's reception is offered each day.
Urban Craft - This family restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Urban Craft

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Lift (168 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2001
  • Comprehensive recycling policy
  • Reception hall
  • Renovated entire property - January 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 58-inch LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to the pool is available by reservation only. Guests are required to reserve a time slot at the front desk at check-in. Access is available on a first-come, first-served basis.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Embassy Suites
Embassy Suites Cleveland
Embassy Suites Cleveland Rockside
Embassy Suites Cleveland Rockside Hotel
Embassy Suites Cleveland Rockside Hotel Independence
Embassy Suites Cleveland Rockside Independence
Embassy Suites Rockside
Embassy Suites Rockside Cleveland
Embassy Suites Hotel Cleveland-Rockside Independence, Ohio
Embassy Suites Independence
Independence Embassy Suites
Embassy Suites Cleveland Rockside
Embassy Suites by Hilton Cleveland Rockside Hotel
Embassy Suites by Hilton Cleveland Rockside Independence
Embassy Suites by Hilton Cleveland Rockside Hotel Independence

Reviews

Embassy Suites by Hilton Cleveland Rockside Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 398 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 108 out of 1000 reviews
Rating 2 - Terrible. 132 out of 1000 reviews

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The room was excellent except the there was no shampoo so I used 2 pumps of the shower gel to wash my hair & then the gel was empty when I wanted to wash my body. I found a housekeeper in the hall she gave me shampoo & said they would bring shower gel. They never did
Stayed 2 nights in Aug 2025

10/10 Excellent

Kiera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, pleasant day and the room was very clean and spacious. Minor issues with the elevator. Breakfast that was included was delicious!
Stayed 2 nights in Aug 2025

10/10 Excellent

Myrita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Tom

Very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Bianca

Stayed 1 night in Aug 2025

4/10 Poor

Gregory

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Check in was rude, didn’t want to give me Expedia price, hotel nice, rooms work out, horrible beds.
Stayed 1 night in Aug 2025

6/10 Okay

Boyd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thieves

The room was great. My co-worker left his 2nd phone when we left. Tried calling for 5 days afterwards to see if the staff had found it. Nobody would answer the phone. Stopped back 6 days later to be told it wasn’t found. Apple Location said it was there. They wouldn’t let us look in the room for it.
Stayed 1 night in Aug 2025

10/10 Excellent

Dalton

Stayed 2 nights in Jul 2025

10/10 Excellent

Usman

Stayed 1 night in Aug 2025

4/10 Poor

Donna

Travelled with family
Disliked: Staff & service

Don't Stay Here!!!!

I had a very disappointing experience. I called the front desk three times—only one call was answered. On a couple of occasions, I walked past the desk, got to my room, and then needed to call down, but no one picked up. I’ve stayed at many hotels and have never encountered this kind of unresponsiveness before. The cleaning service was minimal. My bed was poorly made, and used coffee cups weren’t replaced. The elevators were extremely slow, and the Wi-Fi wasn’t even available until the following day. Overall, this stay fell far below expectations. I will not be returning.
Stayed 3 nights in Jul 2025

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The carpets were thread bare, worn and filthy. Some of the Furniture was worn out.
Stayed 1 night in Aug 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got stuck with a handicapped room. Very poor shower design. Water all over the floor in the bathroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

r. scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay

The included breakfast is amazing!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious and the beds very comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Doug

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

N

And first they booked us in a handicap accessible room, then moved us to the wrong type of room, and third try they got it right. Rooms were nowhere near a Hilton or embassy level quality. I seriously thought I was in red roof in the way the carpets looked Not happy with any of it except the breakfast was good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Marikah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful.. just make sure to explain about breakfast tickets and time
Stayed 1 night in Jul 2025

10/10 Excellent

Cornell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was immaculate
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lucinda

Stayed 2 nights in Jul 2025

8/10 Good

Carla

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room have the carpet with satins and ripe, the shower are dirty
Stayed 1 night in Jul 2025

10/10 Excellent

Ann

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean, friendly staff, and our room was big enough for our family of four.
Stayed 2 nights in Jul 2025

6/10 Okay

Blanca

Stayed 2 nights in Jul 2025