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Hilton Garden Inn Gatlinburg

3.0 star property

Photo gallery for Hilton Garden Inn Gatlinburg

Daily cooked-to-order breakfast for a fee
Lobby
Terrace/patio
Exterior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service

Explore the area

Map
635 River Road, Gatlinburg, TN, 37738
  • SkyPark
    ‪6 min walk‬
  • Gatlinburg Convention Center
    ‪6 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪13 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪81 min drive‬

Room options

View all photos for Single King Bed, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Junior Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Single Queen, Junior Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Double Queens, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Double Queens

Desk, blackout curtains, iron/ironing board, free WiFi

Double Queens

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Single King Bed, Accessible Suite, Whirlpool, Sectional

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Accessible Suite, Whirlpool, Sectional

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Single Queen, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Single Queen, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Double Queens, Accessible Suite, Pullout

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Single King Bed, Fireplace

Single King Bed, Fireplace

Single King Bed, Fireplace

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Fireplace, Whirlpool, Balcony

Desk, blackout curtains, iron/ironing board, free WiFi

Single King Bed, Fireplace, Whirlpool, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Single King Bed, Junior Suite, Pullout, Balcony

49-inch LCD TV with satellite channels, TV

Single King Bed, Junior Suite, Pullout, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Double Queens, Accessible Suite, Pullout, Roll-In Shower

49-inch LCD TV with satellite channels, TV

Double Queens, Accessible Suite, Pullout, Roll-In Shower

  • Mountain view
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Property amenity

Courtyard by Marriott Gatlinburg Downtown

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1003)
The price is NZ$581
for 1 room
includes taxes & fees
4 Jul - 5 Jul
Courtyard by Marriott Gatlinburg Downtown

About the area

Gatlinburg

A stay at Hilton Garden Inn Gatlinburg places you in the heart of Gatlinburg, within a 10-minute walk of Great Smoky Mountains National Park and SkyPark. .This hotel is 0.6 mi (1 km) from Ripley's Aquarium of the Smokies and 0.3 mi (0.5 km) from Gatlinburg Space Needle.

What's nearby

  • Gatlinburg Space Needle - 6 min walk - 0.5 km
  • SkyPark - 6 min walk - 0.5 km
  • Gatlinburg Convention Center - 6 min walk - 0.6 km
  • Ripley's Aquarium of the Smokies - 13 min walk - 1.2 km
  • Anakeesta - 15 min walk - 1.3 km

Getting around

  • McGhee Tyson Airport (TYS) - 70 min drive

Restaurants

  • ‪Ole Smoky Distillery - ‬6 min walk
  • ‪Sugarlands Distilling Co. - ‬5 min walk
  • ‪Loco Burro Fresh Mex Cantina - ‬7 min walk
  • ‪Smith & Son Corner Kitchen - ‬6 min walk
  • ‪Mellow Mushroom - ‬6 min walk

About this property

Hilton Garden Inn Gatlinburg

Hotel with an indoor pool, a short walk to Great Smoky Mountains National Park
Hilton Garden Inn Gatlinburg offers 118 air-conditioned accommodations with coffee/tea makers and hair dryers. 49-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 49-inch LCD televisions with satellite programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, wedding services, and a fireplace in the lobby. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite to eat at Garden Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Gatlinburg? This hotel has 1196 square feet (111 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Uncovered parking on site (USD 16.46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 10 to 12 for adults and USD 7 to 9 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Garden Grille

Things to do

  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Tennis
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,196 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 49-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 12.00 for adults, and USD 7.00 to 9.00 for children
  • Uncovered self parking fee: USD 16.46 per night (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Downtown Hotel Gatlinburg
Hilton Garn Inn Gatlinburg
Hilton Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel
Hilton Garden Inn Gatlinburg Gatlinburg
Hilton Garden Inn Gatlinburg Hotel Gatlinburg

Hilton Garden Inn Gatlinburg Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 649 out of 1001 reviews
Rating 8 - Good. 248 out of 1001 reviews
Rating 6 - Okay. 64 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean property.
Stayed 1 night in Mar 2025

10/10 Excellent

Christy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring all the main strip in Gatlinburg offers. Lots of parking and very walkable. Rooms were clean and staff was helpful. Do feel breakfast should be included.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wallace

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Kristi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Rooms are outdated. Beds are very uncomfortable. We could feel and hear springs in the bed. Bedding was old and looked very worn.
Stayed 2 nights in Mar 2025

6/10 Okay

Juan

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and hotel for long weekend

Great location and great hotel. The common areas are so nice for gathering. I enjoyed the pool and hot tub and the outdoor fire pit daily. The in room fireplace was a nice touch and room was clean and comfortable. There was a place on carpet that needed repaired and the fireplace did make a loud noise when the timer went off but minor inconveniences. I highly recommend this location.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maciej

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa

Travelled with partner
We enjoyed our stay at the property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan, Banner Elk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the river with easy walk to main drag in Gatlinburg.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hector

Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sambo and lib

We had a great time. Location good. The room was perfect. Would love to come back and stay there again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the little fireplace, balcony and very comfortable bed. We walked everywhere and had a great visit. Thank you!
Stayed 1 night in Feb 2025

8/10 Good

wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location of the Property was perfect. Everything in walking distance but you’re not right in the middle of traffic and people . And it only takes a minute to walk to the main strip. So guiet you can hear the river. Spotless rooms balcony and fireplace wonderful. The only complaint is the bed isn’t as comfortable as I’d like was more firm and I hate the pillows. They are the kind that feel fluffy but go flat. Breakfast buffet was great and staff was excellent!
Stayed 3 nights in Feb 2025

8/10 Good

Tammy

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 3 nights in Feb 2025

4/10 Poor

Dustin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would think Hilton would have thicker walls. There was no way to relax. Fastest check in and check out. Never even was asked how our stay was. Last time we will use Hilton.
Stayed 1 night in Feb 2025

8/10 Good

john

Stayed 2 nights in Feb 2025

10/10 Excellent

Amy

Stayed 3 nights in Feb 2025

6/10 Okay

Tricia

Stayed 1 night in Dec 2024

4/10 Poor

Matthew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wouldn't stay again.
Stayed 3 nights in Feb 2025

8/10 Good

Lindsay

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ti’Ashia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, balcony rooms have a view of the river. It had snowed twice but we were still able to move about outside of the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kevin, Yorba Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Kevin was helpful and the property was very nice. Good location too.
Stayed 2 nights in Feb 2025

10/10 Excellent

jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couples relaxing getaway

When you go on a trip and decide to stay at the hotel most of the time, thats how ot was for us. I personally liked the look. It was more on the luxury side, then like some hotels now in days with loud colors and geared for kids. It made it perfect for my wife and i. The 2 person tub in the room made it even better. I would stay here again. Also the location was great for us. It is not on the gatlinburg strip, but only a 5 minute walk , and was on the side with the best restaurants and brewery as well as the ober lift. Thanks for the great experience!
Stayed 4 nights in Feb 2025