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Shinjuku Granbell Hotel

4.0 star property

Photo gallery for Shinjuku Granbell Hotel

The Villa Suite, Non-smoking
Bar (on property)
Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor
Exterior
Café

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar

Explore the area

View map
2-14-5 Kabuki-cho, Shinjuku, Tokyo, Tokyo-to, 160-0021
  • Place, Samurai Museum
    ‪3 min walk‬
  • Place, Isetan Department Store Shinjuku
    ‪8 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪15 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪44 min drive‬

Room options

View all photos for Superior Double Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Hollywood Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Hollywood Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for The Penthouse Suite　Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

The Penthouse Suite　Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Resort Suite　Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Resort Suite　Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Villa Suite Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Villa Suite Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Club Suite　Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Club Suite　Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Twin RoomNon Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Twin RoomNon Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Single, Non-smoking

Economy Single, Non-smoking

Economy Single, Non-smoking

8.6 out of 10
Excellent
(32 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Economy Double, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Double, Non Smoking

8.6 out of 10
Excellent
(83 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double Non-smoking

8.0 out of 10
Very good
(30 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Double, Non-smoking

Deluxe Double, Non-smoking

Deluxe Double, Non-smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking

Standard Hollywood Twin, Non-smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking

Superior Hollywood Twin, Non-smoking

8.4 out of 10
Very good
(5 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking

Deluxe Hollywood Twin, Non-smoking

  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking

Deluxe Double with Universal Design, Non-smoking

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double with Loft, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double with Loft, Non Smoking, Ground Floor

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor

Superior Double with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor

Standard Twin with Loft, Non Smoking, Ground Floor

9.0 out of 10
Wonderful
(2 reviews)
  • 19 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double with Loft and Terrace, Non Smoking, Ground Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking

Economy Single with High Ceiling, Non-smoking

8.0 out of 10
Very good
(3 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor

Standard Double with Loft, Non Smoking, 12th Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double with Loft, Non Smoking, 12th Floor

Premium bedding, down duvets, in-room safe, individually furnished

Superior Double with Loft, Non Smoking, 12th Floor

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor

Standard Twin with Loft, Non Smoking, 12th Floor

8.6 out of 10
Excellent
(4 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor

Deluxe Double with Loft, Non Smoking, 12th Floor

  • 24 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Studio,Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Studio,Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Casual, Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Double / Casual, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Mature, Non Smoking

Balcony view

Executive Double / Mature, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking

Executive Double / Yau Ma Tei, Non Smoking

  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Executive Double / Mature with Kitchen, Non Smoking

Balcony view

Executive Double / Mature with Kitchen, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Club Suite, Non-smoking

The Club Suite, Non-smoking

The Club Suite, Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Villa Suite, Non-smoking

The Villa Suite, Non-smoking

The Villa Suite, Non-smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Resort Suite, Non-smoking

The Resort Suite, Non-smoking

The Resort Suite, Non-smoking

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Pent House Suite, Non-Smoking

The Pent House Suite, Non-Smoking | Balcony view

The Pent House Suite, Non-Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room assigned at check-in

Premium bedding, down duvets, in-room safe, individually furnished

Room assigned at check-in

  • 13 sq m
  • Sleeps 3
  • 1 Single Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Twin, Non-smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Twin, Non-smoking

8.0 out of 10
Very good
(8 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Studio Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Studio Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Mature Double (with Kitchen & Washing Machine) Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Mature Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Mature Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Executive Yau Ma Tei Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Yau Ma Tei Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Executive Double / Windows, Non Smoking

Executive Double / Windows, Non Smoking

Executive Double / Windows, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin / Mature, Non Smoking

Executive Twin / Mature, Non Smoking

Executive Twin / Mature, Non Smoking

  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Casual Double Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Executive Casual Double Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Double Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double With Loft (High Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double With Loft (High Floor) Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Double With Loft (Low Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Double With Loft (Low Floor) Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Hollywood Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Deluxe Hollywood Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Double Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Economy Single Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Economy Single Room Non Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Loft Superior Double (Villa) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Superior Double (Villa) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Loft Superior Double (Sky) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Superior Double (Sky) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for High-Ceiling Economy Single Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

High-Ceiling Economy Single Non Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Superior Hollywood Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Superior Hollywood Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin With Loft(High Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin With Loft(High Floor) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin Room Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Loft Deluxe Double (Sky) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Deluxe Double (Sky) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Loft Deluxe Double (Villa Terrace)Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Loft Deluxe Double (Villa Terrace)Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Standard Twin With Loft (Low Floor) Non Smoking

Premium bedding, down duvets, in-room safe, individually furnished

Standard Twin With Loft (Low Floor) Non Smoking

  • Sleeps 3
  • Free Wi-Fi

View all photos for Universal Non Smoking

Bathroom

Universal Non Smoking

  • Sleeps 2
  • Free Wi-Fi

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About the area

Tokyo

Located in Tokyo (Shinjuku), Shinjuku Granbell Hotel is a 4-minute walk from Samurai Museum and 9 minutes by foot from Isetan Department Store Shinjuku. .This hotel is 0.6 mi (0.9 km) from Omoide Yokocho and 0.9 mi (1.4 km) from Shinjuku Gyoen National Garden.

What's nearby

  • Samurai Museum - 3 min walk - 0.3 km
  • Isetan Department Store Shinjuku - 8 min walk - 0.7 km
  • Shinjuku Isetan - 8 min walk - 0.7 km
  • Omoide Yokocho - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 15 min walk - 1.3 km

Getting around

  • Higashi-shinjuku Station - 5 min walk
  • Seibu-Shinjuku Station - 8 min walk
  • Haneda Airport (HND) - 17 min drive

Restaurants

  • ‪roof top bar & terrace G - ‬1 min walk
  • ‪餃子専科Lee 新宿本店 - ‬1 min walk
  • ‪とんちゃん - ‬1 min walk
  • ‪焼肉・手打冷麺 いたみ - ‬1 min walk
  • ‪restaurant G - ‬1 min walk

About this property

Shinjuku Granbell Hotel

Shinjuku Granbell Hotel offers 485 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 55-inch LCD televisions come with digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, slippers, designer toiletries, and bidets.

This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. In-room massages and irons/ironing boards can be requested.

Make yourself at home in one of the 485 individually furnished guestrooms, featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include tour/ticket assistance and a vending machine.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Shinjuku Granbell Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (JPY 2,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: JPY 2,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 17 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately JPY 2500 per person
  • Uncovered self parking fee: JPY 2000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Granbell
Granbell Hotel
Granbell Hotel Shinjuku
Granbell Shinjuku
Granbell Shinjuku Hotel
Hotel Granbell
Hotel Granbell Shinjuku
Hotel Shinjuku Granbell
Shinjuku Granbell
Shinjuku Granbell Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel
Shinjuku Granbell Hotel Tokyo
Shinjuku Granbell Hotel Hotel Tokyo

Shinjuku Granbell Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1150 out of 2109 reviews
Rating 8 - Good. 565 out of 2109 reviews
Rating 6 - Okay. 255 out of 2109 reviews
Rating 4 - Poor. 87 out of 2109 reviews
Rating 2 - Terrible. 52 out of 2109 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
Great staff, clean room.
Stayed 7 nights in Jan 2026

8/10 Good

Beryl Jane

Liked: Cleanliness, staff & service, amenities
The room was great. Clean and had everything we needed. There is a restaurant and rooftop bar, laundry machines on the 2nd floor, and even vending machines for snacks. Very close to Shinjuku station. Only thing is the hotel is surrounded by love hotels which may be uncomfortable for some walking by. Other than that, we enjoyed our stay overall.
Stayed 3 nights in Feb 2026

10/10 Excellent

Cintia

Liked: Cleanliness, staff & service, amenities
The hotel is situated in a good area of shinjuku, near the restaurants, coffee shops and several stores. The room was very clean and organized and it is good for a couple, considering the spaces in Japan.
Stayed 1 night in Feb 2026

6/10 Okay

Raymond

Travelled with group
Liked: Cleanliness
Good location. YouI got unlucky with the layout of the room. The breakfast is not good. Water pressure in the shower is very low. Not a great experience for a big and tall person but bed was good.
Stayed 8 nights in Jan 2026

8/10 Good

Patrick

Liked: Cleanliness, property conditions & facilities
The layout of my room was good in comparison to my friends
Stayed 7 nights in Jan 2026

10/10 Excellent

Cenker, dulwich Hill

Stayed 1 night in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Maxwell Sean

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean, staff was very polite, location was super convenient.
Stayed 13 nights in Jan 2026

8/10 Good

Nicholas, Brunswick East

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
It's a great hotel in an excellent location. The rooms are small (it's Tokyo), but comfortable and the staff are very efficient. It's very, very busy, so if you're looking for something a little quieter, go elsewhere.
Stayed 7 nights in Jan 2026

10/10 Excellent

Harshvardhan, North York

Liked: Cleanliness, amenities, property conditions & facilities
Good customer service, cleanliness, good breakfast, good room cleaning. Just expect the room to be small in Japan.
Stayed 6 nights in Jan 2026

10/10 Excellent

Tahlia

Stayed 5 nights in Jan 2026

8/10 Good

Alan

Liked: Cleanliness, staff & service
Small room, but that's Tokyo for you. Super clean and modern hotel with really terrific and helpful staff. Lots of free stuff available in the lobby and a nice cafe/restaurant. You are at the centre of it all in Shinjuku, and this hotel is located in what I now consider the "good" side of Shinjuku. Super busy, fun, active, full of nightlife. If you stay on the other side of Shinjuku station, it's more corporate and residential. Still very nice, but not as exciting. And don't worry, the hotel is very quiet as it's off on a side street.
Stayed 2 nights in Nov 2025

2/10 Terrible

Simone

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Small room ,dirty and the shower was horrible to get inside the bath tub. For short people. Really had a bad time.Food too was bad.
Stayed 3 nights in Jan 2026

10/10 Excellent

Minh

Liked: Cleanliness, amenities, property conditions & facilities
Clean,and very nice staffs, especially the Cleaners.
Stayed 2 nights in Jan 2026

8/10 Good

Luc

Stayed 3 nights in Jan 2026

10/10 Excellent

Tim

Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities
Great staff! Hotel was clean
Stayed 3 nights in Jan 2026

8/10 Good

Intuon

clean but can be a bit better, bathroom door seem broke
Stayed 1 night in Jan 2026

10/10 Excellent

Erick

Stayed 4 nights in Jan 2026

6/10 Okay

Aisha

Stayed 1 night in Jan 2026

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Jan 2026

10/10 Excellent

Sean

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great room, amazing breakfasts, fantastic location, good value.
Stayed 3 nights in Jan 2026

2/10 Terrible

Tsz Hei

Stayed 2 nights in Jan 2026

10/10 Excellent

irvin

Stayed 7 nights in Jan 2026

8/10 Good

IHsuan

Stayed 2 nights in Jan 2026