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JW Marriott Chicago

4.5 star property

Photo gallery for JW Marriott Chicago

Exterior
Banquet hall
Smart TV, Netflix, iPod dock, pay films
View from property
Couples treatment room(s), steam room, body treatments

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View map
151 West Adams Street, Chicago, IL, 60603
  • Place, Willis Tower
    ‪3 min walk‬
  • Place, Michigan Avenue
    ‪11 min walk‬
  • Place, Millennium Park
    ‪11 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level

8.0 out of 10
Very good
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (View)

7.0 out of 10
Good
(6 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 86 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (View)

9.4 out of 10
Exceptional
(9 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds, Executive Level

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 2 Queen Beds, Executive Level

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Mobility/Hearing Access, Transf Shwr)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Hearing Accessible)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility Accessible, Transfer Shower)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Executive Level (Mobility/Hearing Access, Roll-in Shwr)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Queen Beds (Hearing Accessible)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Chicago
  • Pool
  • Hot tub
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, 2,344 reviews
The price is NZ$283
includes taxes & fees
28 Dec - 29 Dec
Hilton Chicago

About the area

Chicago

Centrally located in Chicago, JW Marriott Chicago is within a 15-minute walk of Millennium Park and Michigan Avenue. .This luxury hotel is 1.1 mi (1.8 km) from Chicago Riverwalk and 1.6 mi (2.6 km) from Grant Park.

What's nearby

  • Willis Tower - 3 min walk - 0.3 km
  • State Street - 5 min walk - 0.5 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Millennium Park - 11 min walk - 1.0 km
  • Chicago Riverwalk - 14 min walk - 1.2 km

Getting around

  • Quincy Metro Station - 2 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Elephant & Castle - ‬2 min walk
  • ‪The Lounge at JW Marriott - ‬1 min walk
  • ‪Trattoria La Bella - ‬3 min walk
  • ‪Luke's Italian Beef - ‬3 min walk

About this property

JW Marriott Chicago

Luxury hotel with a full-service spa and a 24-hour fitness center
JW Marriott Chicago offers 610 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Smart televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Chicago hotel provides wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)) for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa At Jw Chicago has 14 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a steam room. The spa is open daily.
Make yourself at home in one of the 610 guestrooms featuring iPod docking stations and Smart televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. This hotel also features concierge services, gift shops/newsstands, and a hair salon.
Enjoy Italian cuisine at The Florentine, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has 41973 square feet (3899 square meters) of space consisting of conference space and 37 meeting rooms.
Continental breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
The Florentine - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lobby Bar - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking and transport

  • Offsite parking available (USD 69 per day)
  • Valet parking on site (USD 85 per day)

Food and drink

  • Daily continental breakfast available 6 AM to 10 AM for a fee: USD 16 to 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Florentine

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 37 meeting rooms
  • 41,973 square feet of conference space
  • Business centre

Outdoors

  • Garden

Full-service spa

  • 14 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Doorbell and phone notification
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1914
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock
  • Netflix
  • Pay films
  • Smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.21 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 16 to 24 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 85 per day
  • Nearby parking fee: USD 69 per day (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Property Registration Number 60603

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago JW
Chicago JW Marriott
JW Chicago
JW Chicago Marriott
JW Marriott Chicago
JW Marriott Chicago Hotel
JW Marriott Hotel Chicago
Marriott Chicago JW
Marriott JW Chicago
Jw Marriott Chicago Hotel Chicago
JW Marriott Chicago Hotel
JW Marriott Chicago Chicago
JW Marriott Chicago Hotel Chicago

JW Marriott Chicago Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 740 out of 1000 reviews
Rating 8 - Good. 152 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shuoyu

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience at this hotel during the trip there. Very convenient location in core area of the city.
Stayed 4 nights in Aug 2025

8/10 Good

Akshay, JERSEY CITY

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and location.
Stayed 1 night in Aug 2025

4/10 Poor

Thu Nu

Travelled with family, Travelled with group
Overbooked and didn’t have the rooms we requested. Rooms were old. This place needs a renovation, definitely not a 5 star hotel.
Stayed 2 nights in Aug 2025

6/10 Okay

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Miserably uncomfortable beds, flat pillows and uncomfortably hot. The “air conditioner” barely functioned in either of our rooms and regularly shut itself off without ever reaching the temps we set it at. The pillows have no substance and we had to stack 2 or 3 to sleep - even then, our arms kept falling asleep. There was dirt and hair in the shower behind the door as if the housekeeping never enters the shower to clean it fully and just cleans from the open door. The pillow cases were stained (or at least I hope they were just stains) with hair dye or ink. Apart from that, pretty clean. Staff was friendly. The worst thing was the “view” we paid for. It was non-exists t. You get either a view of an interior courtyard or what they call a “city” view which is just of the larger buildings all around the hotel since the hotel is only 4 stories high. It was 100% not worth the extra price we paid for it.
Stayed 3 nights in Aug 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darci

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access along the Loop. Plenty of restaurants and shopping nearby. Hotel was clean and well appointed for everything we needed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Fatima

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Stayed 1 night in Aug 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and staff was very engaging and polite. It was our 30th Anniversary and they brought chocolate covered strawberries, macaroons and a bottle of wine in our room. Room was clean and spacious. We appreciated the hospitality.
Stayed 1 night in Aug 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding staff across every position. Inviting smiles, eager to help, fast resolutions.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rafael Bechelli

Stayed 2 nights in Aug 2025

10/10 Excellent

Abraham

Stayed 2 nights in Aug 2025

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, very clean, easy transportation, great area.
Stayed 1 night in Aug 2025

4/10 Poor

Susette

Liked: Cleanliness, amenities, property conditions & facilities
The location is great. The hotel is old and needs updating. I could hear my neighbors and anyone in the hall. The bed was old and really uncomfortable. Not worth the money spent
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Joshua, EDMONDS

Stayed 1 night in Jul 2025

10/10 Excellent

Gary

Stayed 5 nights in Jul 2025

10/10 Excellent

sameera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Kyong

Liked: Cleanliness, property conditions & facilities
Pleasant experience overall
Stayed 3 nights in Jul 2025

10/10 Excellent

penni

Stayed 1 night in Jul 2025

8/10 Good

Lanell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice luxury hotel. They do however charge your card for incidentals and $30 for you to spend only $15 of that in their dining room or lounge. I didn’t like that being mandatory.
Stayed 3 nights in Jul 2025

10/10 Excellent

Priscilla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property to stay at when you are in Chicago. Walking distance from everything. Will definitely come back.
Stayed 3 nights in Jul 2025