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Sonesta Hotel Grand Rapids Airport

3.0 star property

Photo gallery for Sonesta Hotel Grand Rapids Airport

Restaurant
Indoor pool
Lobby
In-room safe, individually decorated, individually furnished, desk
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
3333 28th St SE, Grand Rapids, MI, 49512
  • Place, Centerpointe Mall
    ‪5 min walk‬
  • Place, Woodland Mall
    ‪5 min walk‬
  • Place, Calvin College
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(160 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Roll in Shower)

7.8 out of 10
Good
(11 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(75 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Business Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Business Suite, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Kitchenette

8.0 out of 10
Very good
(7 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Similar properties

Lobby
AmericInn by Wyndham Grand Rapids Airport North
Grand Rapids
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
3.9 out of 5, Good, 1,004 reviews
The price is NZ$126
includes taxes & fees
3 May - 4 May
AmericInn by Wyndham Grand Rapids Airport North

About the area

Grand Rapids

With a stay at Sonesta Hotel Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Van Andel Arena. .This hotel is 11.3 mi (18.1 km) from John Ball Zoo and 0.2 mi (0.3 km) from Woodland Mall.

What's nearby

  • Centerpointe Mall - 5 min walk - 0.5 km
  • Woodland Mall - 5 min walk - 0.5 km
  • AMF Eastbrook Lanes - 8 min walk - 0.7 km
  • Orbit Room - 11 min walk - 1.0 km
  • Calvin College - 2 min drive - 1.8 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬8 min walk
  • ‪Chick-fil-A - ‬4 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬5 min walk
  • ‪Auntie Anne's - ‬13 min walk
  • ‪Culver's - ‬12 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 183 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Grand Rapids? This hotel has 4036 square feet (375 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1325 out of 2662 reviews
Rating 8 - Good. 597 out of 2662 reviews
Rating 6 - Okay. 332 out of 2662 reviews
Rating 4 - Poor. 189 out of 2662 reviews
Rating 2 - Terrible. 219 out of 2662 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Leo

Stayed 6 nights in Jan 2026

10/10 Excellent

Cesar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really cleaned room , good size room & pool definitely would stay again
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Great service and clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean and the staff are always friendly. It’s a great place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Clean room staff was great
Stayed 1 night in Jan 2026

8/10 Good

Kaweche

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
Excellent experience.
Stayed 1 night in Jan 2026

10/10 Excellent

Chasity

Stayed 1 night in Jan 2026

8/10 Good

Barry

Business traveller
Liked: Cleanliness, staff & service, amenities
Staff was helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Jonathan

Stayed 3 nights in Jan 2026

10/10 Excellent

Brianna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was great. Thank you
Stayed 1 night in Jan 2026

8/10 Good

Douglas

Stayed 1 night in Jan 2026

10/10 Excellent

Rachel

Stayed 1 night in Jan 2026

6/10 Okay

David

Liked: Cleanliness, staff & service
Staff was very courteous, including the front desk person we spoke to at 3:30 AM due to our flight being canceled. Good hotel near the airport, very good shuttle even in poor weather.
Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Good check in, easy process. Nice room. Enjoyed the hot tub
Stayed 1 night in Jan 2026

2/10 Terrible

Latasha

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was really cold tried to charge 20 each for 1yr old that don’t walk and 2 yr old to use pool area room had no microwave fridge was broke food at bar was the only thing good
Stayed 1 night in Jan 2026

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms were clean. Amenities offered were good. Pricing was right.
Stayed 2 nights in Jan 2026

6/10 Okay

Matthew

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The hotel wasn’t the cleanest. There was red stuff under the pillow on the sheet looked like blood. There was blood on the light switch in the bathroom. There was white stuff on the floor by the bed. It was like the room wasn’t cleaned. I wouldn’t stay here again. The bed also was itchy. We stayed because we wanted to chill in the hot tub. There was literally like 15 kids in it!
Stayed 1 night in Jan 2026

10/10 Excellent

Monica Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay . Will return for my trips to Michigan
Stayed 3 nights in Jan 2026

8/10 Good

Amanda

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Staff was courteous.
Stayed 1 night in Jan 2026

10/10 Excellent

Hussein

Stayed 1 night in Jan 2026

10/10 Excellent

Alexia

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Staff was very nice and the room was clean!
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great!
Stayed 1 night in Jan 2026

10/10 Excellent

Kenneth

Business traveller
Liked: Cleanliness, staff & service, amenities
Fifth time I've stayed here, some before the Sonesta name change. My room was very clean and the location is perfect for my needs. It's basically in the parking lot of the Woodland mall. Right on 28th, which is a main line through Kentwood and southern Grand Rapids. TONS of restaurants within walking distance. Front desk was pleasant at check in and out.
Stayed 1 night in Jan 2026

8/10 Good

Theodore

Stayed 1 night in Dec 2025