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Sonesta Hotel Grand Rapids Airport

3.0 star property

Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Indoor pool
1 bedroom, in-room safe, individually decorated, individually furnished
Lobby
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available

Explore the area

View map
3333 28th St SE, Grand Rapids, MI, 49512
  • Place, Woodland Mall
    ‪5 min walk‬
  • Place, Calvin College
    ‪2 min drive‬
  • Place, Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.6 out of 10
Excellent
(138 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Roll in Shower)

7.4 out of 10
Good
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

8.4 out of 10
Very good
(64 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Kitchenette

7.2 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the area

Grand Rapids

With a stay at Sonesta Hotel Grand Rapids Airport in Grand Rapids (Kentwood), you'll be within a 15-minute drive of Frederik Meijer Gardens and Sculpture Park and Van Andel Arena. .This hotel is 7.8 mi (12.6 km) from DeVos Performance Hall and 0.2 mi (0.3 km) from Woodland Mall.

What's nearby

  • Woodland Mall - 5 min walk - 0.5 km
  • Calvin College - 2 min drive - 1.8 km
  • MSA Fieldhouse - 6 min drive - 6.5 km
  • Frederik Meijer Gardens and Sculpture Park - 8 min drive - 9.6 km
  • Van Andel Arena - 13 min drive - 17.8 km

Getting around

  • Grand Rapids Station - 13 min drive
  • Gerald R. Ford International Airport (GRR) - 7 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪BJ’s Restaurant & Brewhouse - ‬5 min walk
  • ‪Zason Latino - ‬7 min walk
  • ‪Crumbl Cookies - ‬6 min walk
  • ‪The Cheesecake Factory - ‬6 min walk

About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with airport shuttle service and area shuttle service
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 183 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a ballroom. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 3 miles.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Planning an event in Grand Rapids? This hotel has 4036 square feet (375 square meters) of space consisting of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults, and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus USD 75 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Reviews

Sonesta Hotel Grand Rapids Airport Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1084 out of 2221 reviews
Rating 8 - Good. 502 out of 2221 reviews
Rating 6 - Okay. 282 out of 2221 reviews
Rating 4 - Poor. 161 out of 2221 reviews
Rating 2 - Terrible. 192 out of 2221 reviews

Reviews

8/10 Good

Lamar

Travelled with family and small children
Liked: Cleanliness, staff & service
Internet service was not the best maybe adding ethernet connections to rooms may help
Stayed 3 nights in Aug 2025

10/10 Excellent

Dana

Liked: Staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Stayed 1 night in Jul 2025

10/10 Excellent

KATHLEEN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great and so was our stay. I wish we were told during checkin that we need to request for a room refresh. We came back to the room late at night only to see that beds weren’t made and coffee wasn’t replenished. If we would have known, we would have requested for a room refresh on our way out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Latoya

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean quiet and courteous…
Stayed 1 night in Aug 2025

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice clean hotel with friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Giang

Liked: Cleanliness, staff & service, property conditions & facilities
Great service and cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice economic stay

The hotel is not a luxury accommodation but it is quite clean and comfortable. It was a very nice stop for the night while visiting our son in Michigan.
Stayed 1 night in Aug 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Had a smell from the restaurant but room was comfortable
Stayed 2 nights in Jul 2025

2/10 Terrible

Morgan

Mold in blankets….
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Close to two malls, lots of restaurants. Staff was very helpful. Will definitely stay there again.
Stayed 1 night in Aug 2025

8/10 Good

Zach

Liked: Cleanliness, property conditions & facilities
The acmidation
Stayed 3 nights in Jul 2025

10/10 Excellent

Lydell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very good customer service, the room was clean and comfortable. I would definitely stay here again
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place clean and nice staff
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Stayed 2 nights in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service
Corners in bathroom floor need deeper cleaning
Stayed 1 night in Aug 2025

6/10 Okay

Joshua

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our room was definitely not cleaned for a while and definitely not thoroughly when it was. Luckily we bring our own cleaning supplies on trips with us and managed to clean the toilet and the shower sufficiently. We enjoyed our previous stay a lot so we'll give it another chance but we hope to have a cleaner room next time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Derriah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was so lovely, we had the business one and it was so spacious and clean. They were so nice to offer late check out to 1 as well due to flight delay
Stayed 1 night in Jul 2025

2/10 Terrible

Brittany

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Way noisey and over priced

It was so noisy in my room. I heard every conversation around me. I could t sleep
Stayed 1 night in Aug 2025

8/10 Good

Michele

Liked: Staff & service
Staff was super & informative.
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Stayed 1 night in Jul 2025

6/10 Okay

Amie

Stayed 1 night in Jul 2025

10/10 Excellent

Shane

Liked: Cleanliness
Stayed 3 nights in Jul 2025