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Holiday Inn Grand Rapids - South by IHG

3.0 star property

Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
Meeting facility
Restaurant
Fitness facility
Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Place, Craig's Cruisers
    ‪2 min drive‬
  • Place, Frog Hollow Playground
    ‪2 min drive‬
  • Place, Tanger Factory Outlet Center
    ‪3 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cots/infant beds

Premium Room, 1 King Bed

7.4 out of 10
Good
(14 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Communications, Accessible Tub)

8.4 out of 10
Very good
(7 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium Room, 1 King Bed, Accessible (Communications)

Premium Room, 1 King Bed, Accessible (Communications)

  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Single Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 44 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | Room amenity

Standard Room

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Grand Rapids

With a stay at Holiday Inn Grand Rapids - South by IHG in Grand Rapids (Cutlerville), you'll be within a 15-minute drive of Van Andel Arena and John Ball Zoo. .This family-friendly hotel is 15.2 mi (24.5 km) from Frederik Meijer Gardens and Sculpture Park and 2.1 mi (3.3 km) from Craig's Cruisers.

What's nearby

  • Craig's Cruisers - 2 min drive - 3.2 km
  • Frog Hollow Playground - 2 min drive - 3.6 km
  • Tanger Factory Outlet Center - 3 min drive - 5.0 km
  • Tanger Outlets Grand Rapids - 3 min drive - 5.0 km
  • Master Arts Theatre - 3 min drive - 3.6 km

Getting around

  • Grand Rapids Station - 11 min drive
  • Gerald R. Ford International Airport (GRR) - 18 min drive

Restaurants

  • ‪76th Street Truck Stop Diner - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Panera Bread - ‬5 min drive
  • ‪Culver's - ‬4 min drive

About this property

Holiday Inn Grand Rapids - South by IHG

Holiday Inn Grand Rapids - South by IHG offers 79 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 79 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a waterslide, and a hot tub. Additional features at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Grand Rapids - South by IHG. Continental breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: USD 1 to 10 per person
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 16 to January 22:
  • Hot tub
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Friday, Saturday, and Sunday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 1 to 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 348 out of 921 reviews
Rating 8 - Good. 261 out of 921 reviews
Rating 6 - Okay. 126 out of 921 reviews
Rating 4 - Poor. 107 out of 921 reviews
Rating 2 - Terrible. 79 out of 921 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Jeff

Stayed 1 night in Feb 2026

2/10 Terrible

Timothy

Liked: Cleanliness
The lady that works Sunday night at the front seat is horrible. So is the guys. First people was my card would go through. Well the reason is they were trying to double charge us after we booked Expedia. The lady didn’t greet me until I said I was here to check in first like I was a problem because I needed to check it. Then I asked about wrist bands for my kid to go in the water park. I got the water parks closed! I said what about in the morning? Her words were come back in the morning and her then. Why not just give them to me then or maybe when I checked in? Everything she had to do was a problem. I guess the only requirement to work there is to breathe.
Stayed 1 night in Jan 2026

10/10 Excellent

Mercedes

Stayed 1 night in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in and very nice guy at the front desk! Sushi place just down the road!
Stayed 1 night in Jan 2026

10/10 Excellent

Kit

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

8/10 Good

Christine, Lansing

I'm not sure if it's normal or just a result of our arrival day, but they had some housekeeping issues. We arrived at 3 and were told that our room wasn't ready yet, but we could come back in 20 minutes, and it would be. We came back an hour later (normal check-in time), and the room still wasn't ready. They did upgrade us to a suite; however, that room wasn't ready either. It was nearly 6 pm by the time we were able to check into our room. The suite was spacious; however, we had requested two queen beds, and the suite had one king bed with two pull-out beds. I had to go to the front desk to get the bedding for the pullout beds, as there wasn't any in the room. One comforter had what appeared to be blood stains on it, and the other comforter was torn. The pullout bed was extremely uncomfortable. The waterpark/pool was ok. The only complaint was the presence of hard water rust stains, which made the water appear murky.
Stayed 1 night in Jan 2026

10/10 Excellent

Melanie

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
We had a great stay, the only problem we had was when we went for breakfast and it was early most of the food was out already and no one came to refill it. Which was a bummer for the kids, but we couldnt find the staff.
Stayed 1 night in Dec 2025

2/10 Terrible

Felicia, Grand Rapids

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 1 night in Dec 2025

8/10 Good

Tracy

Room was spotless and the staff was wonderful
Stayed 1 night in Dec 2025

4/10 Poor

MARY, GRAND RAPIDS

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We chose Holiday Inn South because of the pool. We are local and just wanted to swim. The pool was too cold for the kids to enjoy. Very disappointed. Staff and room were fine.
Stayed 1 night in Dec 2025

8/10 Good

Taylor

Travelled with family
Liked: Cleanliness, amenities
Kids loved the room!
Stayed 1 night in Dec 2025

10/10 Excellent

Honi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great Pool area for kiddos!
Stayed 1 night in Dec 2025

4/10 Poor

Fernando

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

Paul

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice Hotel, décor, amenities, really liked my room, the location is close to many necessities including a highway, food and shopping. Felt safe, lots of lighting, friendly staff and breakfast.
Stayed 2 nights in Dec 2025

6/10 Okay

ROBERT

Travelled with family
Disliked: Staff & service
yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica

Stayed 1 night in Nov 2025

10/10 Excellent

Elena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great stay! Nothing but positive things to say. We are locals and do this as a little getaway for the kiddos since they have a cute little waterpark! We will definitely be back very soon!
Stayed 1 night in Nov 2025

10/10 Excellent

Emily Rose

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Facility in general - well kept, clean. Breakfast was wonderful!
Stayed 1 night in Nov 2025

6/10 Okay

Delron

Travelled with family and small children, Travelled with partner
Entire “Waterpark” needs to be updated. Colors were fading & a lot of visual rust on everywhere. To charge extra money for a waterpark experience was misleading to the least.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yvette, White Cloud

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Oct 2025

8/10 Good

Kristy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean comfortable and quiet

Clean and comfortable. Front desk worker welds nice but seemed VERY new. No complaints. I would stay again.
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Yvette, White Cloud

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Aug 2025