2/10 Terrible
Christine Marie
Travelled with group
30 Oct 2025
Disliked: Cleanliness, amenities, property conditions & facilities
Unfortunately, the tub had no bathtub safety strips or anti-slip mat resulting in me slipping in the shower I received a spiral break of my right femur on October 17, 2025, the night before we were to check out and fly home the next day. I had to be taken by ambulance to a trauma hospital and underwent a 7 hour surgery the next morning. Due to the severity of the injury I was in the hospital 11 days and I am still in a Greensboro hospital's rehab center. I am still unable to return home.My friend who was travelling with me tried to cancel our American Airline flight home due to the unforeseen circumstance but I lost the money for the return flight home for me and my friend. In addition, my friend who was not abandoning me asked Best Western to extend her stay and did not even help her try and find somewhere else or offer to keep all our luggage until she got back from the hospital after my surgery (7 am Saturday morning). Best Western was not concerned I fell in their shower and an ambulance was picking me up at their facility. They did not even fill out an incident report, despite having to take off the bathroom door to extricate me. I have racked up thousands of dollars in medical and other expenses. It will be at least two months before I am able to put any weight on this leg and2025 9 I am not sure how financially I am going to be able to navigate this.
Christine Marie
Stayed 4 nights in Oct 2025


















