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DoubleTree by Hilton Kitchener

4.0 star property

Photo gallery for DoubleTree by Hilton Kitchener

Lobby
Pillow-top beds, in-room safe, desk, blackout curtains
Dining
Front of property – evening/night
Coffee shop

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Housekeeping

Explore the area

View map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Place, Chicopee Ski and Summer Resort
    ‪11 min walk‬
  • Place, Kitchener Memorial Auditorium Complex
    ‪5 min drive‬
  • Place, Bingemans
    ‪10 min drive‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed

9.2 out of 10
Wonderful
(20 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Non Smoking

42-inch TV with satellite channels, iPod dock, pay films

Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

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Exterior
Crowne Plaza Kitchener-Waterloo by IHG
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  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,376 reviews
The price is NZ$227
includes taxes & fees
23 Nov - 24 Nov
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About the area

Kitchener

With a stay at DoubleTree by Hilton Kitchener, you'll be centrally located in Kitchener, within a 15-minute drive of University of Waterloo and St Jacobs Farmers Market. .This hotel is 0.6 mi (1 km) from Fairview Park and 0.7 mi (1.1 km) from Cineplex Cinemas Kitchener.

What's nearby

  • Fairview Park - 8 min walk - 0.7 km
  • Chicopee Ski and Summer Resort - 11 min walk - 1.0 km
  • Kitchener Memorial Auditorium Complex - 5 min drive - 5.4 km
  • Centre In The Square - 8 min drive - 7.2 km
  • Bingemans - 10 min drive - 9.4 km

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪HomeTaste - Indian Restaurant, Catering and Tiffin Service - ‬15 min walk
  • ‪East Side Shawarma and Kabab - ‬17 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with a 24-hour front desk and a coffee shop
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. A pillow menu is available. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring iPod docking stations. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services. This Art Deco hotel also features a fireplace in the lobby, a ballroom, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Planning an event in Kitchener? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Arbor Kitchen - Onsite bar.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arbor Kitchen
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet (varies based on length of stay), plus a deposit of CAD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet deposit: CAD 50.00 per stay
  • Pet fee: CAD 50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

Reviews

DoubleTree by Hilton Kitchener Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 315 out of 589 reviews
Rating 8 - Good. 166 out of 589 reviews
Rating 6 - Okay. 49 out of 589 reviews
Rating 4 - Poor. 27 out of 589 reviews
Rating 2 - Terrible. 32 out of 589 reviews

Reviews

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible service

Great stay. Every single staff member are very friendly and extremely helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

TONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in Aug 2025

8/10 Good

harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice clean friendly breakfast should be included
Stayed 1 night in Aug 2025

10/10 Excellent

Latanya

Stayed 2 nights in Jul 2025

8/10 Good

Laura

Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Stayed 3 nights in Jul 2025

10/10 Excellent

Clayton

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, very clean and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Hemant

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is quite spacious and room was also quite big. Staff was very helpful throughout the stay. It's also walkable distance to fairway station from where you can get trams.
Stayed 1 night in Aug 2025

8/10 Good

Mike

Travelled with family
Liked: Cleanliness, property conditions & facilities
Beautiful building inside. Noisy and dirty area
Stayed 1 night in Aug 2025

10/10 Excellent

CLAUDE

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good : Clean. friendly staff. Bad: had to call because they put 2 holds on my credit card instead of 1
Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rosella

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Joel, Prince George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Nadia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, rooms spacious, bathroom was updated. The breakfast was good. The restaurant was a prcey but the wings were good. Free parking onsite was wonderful.
Stayed 1 night in Jul 2025

10/10 Excellent

Jordan

Stayed 1 night in Jun 2025

2/10 Terrible

Arnold

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible night service and waited nearly 1 hour to check in!
Stayed 1 night in Jul 2025

10/10 Excellent

Navrose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Susan

Stayed 1 night in Jul 2025

10/10 Excellent

Manmeet

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
It was quick stop for me and for my family.
Stayed 1 night in Jul 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to shopping, dining and hwy. Friendly staff and clean room and property.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

shannon

Stayed 2 nights in Jul 2025

10/10 Excellent

Ian, toronto

Liked: Amenities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Naresh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
quite and clean but bathroom is old style with tub.
Stayed 1 night in Jul 2025