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Hotel Baseler Hof

4.0 star property

Photo gallery for Hotel Baseler Hof

Exterior
Hypo-allergenic bedding, in-room safe, individually decorated
Penthouse Suite with balcony
Interior entrance
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services
  • Bar

Explore the area

View map
Esplanade 11, Hamburg, HH, 20354
  • Place, Jungfernstieg
    ‪1 min walk‬
  • Place, Inner Alster Lake
    ‪1 min walk‬
  • Place, Hamburg City Hall
    ‪10 min walk‬
  • Airport, Hamburg (HAM)
    ‪20 min drive‬

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Scandic Hamburg Emporio
  • Pet-friendly
  • Free Wi-Fi
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4.6 out of 5, Wonderful, 1,028 reviews
The price is NZ$254
includes taxes & fees
6 Apr - 7 Apr
Scandic Hamburg Emporio

About the area

Hamburg

A stay at Hotel Baseler Hof places you in the heart of Hamburg, within a 5-minute drive of Hamburg City Hall and St. Pauli Piers. .This hotel is 1.8 mi (2.8 km) from Miniatur Wunderland and 1.8 mi (2.9 km) from Elbe Philharmonic Hall.

What's nearby

  • Jungfernstieg - 1 min walk - 0.1 km
  • Inner Alster Lake - 1 min walk - 0.2 km
  • Hamburg State Opera - 3 min walk - 0.3 km
  • Hamburg City Hall - 10 min walk - 0.9 km
  • Miniatur Wunderland - 3 min drive - 2.0 km

Getting around

  • Stephansplatz U-Bahn - 2 min walk
  • Hamburg Dammtor Station - 6 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪Hofbräu Wirtshaus Esplanade - ‬2 min walk
  • ‪Campus Suite - ‬2 min walk
  • ‪L’Osteria - ‬4 min walk
  • ‪Casino Esplanade - ‬2 min walk
  • ‪Tipsy Baker Bar Hamburg - ‬2 min walk

About this property

Hotel Baseler Hof

Hotel Baseler Hof offers 167 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. 25-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 167 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Kleinhuis, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Hamburg? This hotel has 5315 square feet (494 square meters) of space consisting of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Kleinhuis - This restaurant serves dinner and light fare.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 23 per person
  • 2 bars/lounges
  • 2 restaurants

Restaurants on site

  • Kleinhuis

Things to do

  • Bicycle storage
  • Gym
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 5,315 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1907
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 15 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Lobby
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Nearby parking fee: EUR 30 per day
  • Rollaway bed fee: EUR 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Esplanade 11, 040359060, 118946423, Amtsgericht Hamburg, Baseler Hof GmbH & Co. KG

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

TOP VCH Baseler Hof
TOP VCH Baseler Hof Hamburg
TOP VCH Hotel Baseler Hof
TOP VCH Hotel Baseler Hof Hamburg
VCH Hotel Baseler Hof
Hotel Baseler Hof Hamburg
Hotel Baseler Hof
Baseler Hof Hamburg
Baseler Hof
Hotel Baseler Hof Hotel
Hotel Baseler Hof Hamburg
Hotel Baseler Hof Hotel Hamburg

Hotel Baseler Hof Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 449 out of 964 reviews
Rating 8 - Good. 404 out of 964 reviews
Rating 6 - Okay. 80 out of 964 reviews
Rating 4 - Poor. 21 out of 964 reviews
Rating 2 - Terrible. 10 out of 964 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was very meticulous about the room service, and friendly throughout.
Stayed 3 nights in Dec 2025

8/10 Good

jasmin

Liked: Cleanliness, staff & service, amenities
Great location and helpful staff.
Stayed 1 night in Nov 2025

8/10 Good

noriko, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located, but the building feels quite old and has some heating issues. We had to change rooms, and even then I needed to adjust the heating pipes during the night to keep them working. On the positive side, the staff were very helpful and accommodating. However, I was disappointed with the television, which offered about three dozen channels—all in German—and none in English, such as BBC or CNN.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kermashnie

Stayed 2 nights in Nov 2025

10/10 Excellent

Zane

Stayed 2 nights in Nov 2025

8/10 Good

Albert

Liked: Property conditions & facilities
Bar was okay and I didn’t have breakfast but overall was good
Stayed 3 nights in Oct 2025

10/10 Excellent

Mikael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Comfortable bed for 3 nights. The staff were amazing and the complimentary 3 day pass for transit was a great surprise. Would recommend this hotel.
Stayed 3 nights in Aug 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and we felt welcomed. They were a lot of eating option within the hotel and around the hotel. It is also by some good running routes, public transportation, and the bike races ❤️
Stayed 3 nights in Aug 2025

10/10 Excellent

Grigori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay

Despite the gym being out of order during my stay, I had a great experience at this hotel thanks to the exceptional customer service. M. Avetisyan at the front desk went above and beyond to make sure I was comfortable and had everything I needed. Her warm attitude and professionalism truly made a difference.
Stayed 3 nights in Jul 2025

8/10 Good

William

Stayed 9 nights in Jul 2025

10/10 Excellent

Caelum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and convenient, right next to train stations, lake and shops, plus bars and restaurants. Some construction was happening at the hotel while I stayed, meaning it was quite loud at times. But it wasn’t very detrimental to my experience. I would strongly recommend staying here
Stayed 3 nights in Jul 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff and gorgeous room!
Stayed 1 night in Jul 2025

6/10 Okay

Jörgen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Dr C M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Brilliant
Stayed 1 night in Jun 2025

10/10 Excellent

Geetha

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location and walkable to subway.
Stayed 5 nights in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness
Stayed 2 nights in Jun 2025

6/10 Okay

Scott

Stayed 4 nights in May 2025

8/10 Good

Toby

Travelled with group
Liked: Cleanliness
Room was good, but bath/shower was dangerously slippery. Personnel were very helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Pam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for tourist visit. Great breakfast selections.
Stayed 3 nights in May 2025

8/10 Good

Lynne, North Olmsted

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The hotel Baseler Hof was in a great location for what we needed. The people at the desk were wonderful. It could definitely use a makeover.
Stayed 5 nights in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Base for Walking Around Hamburg

We found this hotel to be wonderful. It is a great location for walking around Hamburg and has wonderful facilities. Would recommend this hotel.
Stayed 1 night in May 2025

6/10 Okay

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel but the restaurant is a bit pretentious and would not seat us for whatever reason when they were near empty and over an hour from closing. We had to walk and find a restaurant at night after a long trip.
Stayed 1 night in May 2025

10/10 Excellent

Elvira, Apollo beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of the city. Clean and spacious room with huge windows and balcony. Very nice staff. Would definitely recommend!
Stayed 2 nights in May 2025