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Hanoi Crystal Hotel

3.5 star property

Photo gallery for Hanoi Crystal Hotel

Lobby
Triple Room (With Large Window)
32-inch LCD TV with cable channels, TV
Lobby
International cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
No. 9A, Hang Thung Street, Hoan Kiem District, Hanoi, 10000
  • Place, Hoan Kiem Lake
    ‪3 min walk‬
  • Place, Thang Long Water Puppet Theatre
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪7 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪26 min drive‬

Room options

View all photos for Superior Room (With Window)

Superior Room (With Window)

Superior Room (With Window)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room (Late Check Out till 2:00pm)

1 bedroom, free minibar items, desk, soundproofing

Deluxe Room (Late Check Out till 2:00pm)

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Family Room

1 bedroom, free minibar items, desk, soundproofing

Family Room

  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 2 Double Beds

View all photos for Triple Room (With Large Window)

1 bedroom, free minibar items, desk, soundproofing

Triple Room (With Large Window)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

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About the area

Hanoi

With a stay at Hanoi Crystal Hotel in Hanoi (Old Quarter), you'll be a 4-minute walk from Hoan Kiem Lake and 7 minutes by foot from Hanoi Old Town Night Market. .This family-friendly hotel is 0.6 mi (1 km) from Hanoi Opera House and 0.6 mi (1 km) from St. Joseph's Cathedral of Hanoi.

What's nearby

  • Hoan Kiem Lake - 3 min walk - 0.3 km
  • Thang Long Water Puppet Theatre - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 7 min walk - 0.6 km
  • Hanoi Opera House - 12 min walk - 1.0 km
  • St. Joseph's Cathedral of Hanoi - 13 min walk - 1.1 km

Getting around

  • Hanoi Long Bien Station - 17 min walk
  • Noi Bai Intl. Airport (HAN) - 37 min drive

Restaurants

  • ‪La Bevie Hotel 34 Hàng Tre - ‬1 min walk
  • ‪Bún Ngan 87 Nguyễn Hữu Huân - ‬1 min walk
  • ‪Nhạc Cafe - Music Cafe - ‬1 min walk
  • ‪Dung Phuc 40 Hang Tre - ‬1 min walk
  • ‪Aha Cafe - ‬1 min walk

About this property

Hanoi Crystal Hotel

Family-friendly hotel with a restaurant connected to the convention center in Hanoi
Hanoi Crystal Hotel offers 35 air-conditioned accommodations with minibars (stocked with some free items) and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered daily and microwaves can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 air-conditioned rooms featuring refrigerators and minibars (stocked with some free items). Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a computer station, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Onsite venue - This restaurant specializes in international cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge) on request
  • Train station pick-up shuttle (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • On a lake
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: VND 225000
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Late check-out subject to availability
Late check-out fee: VND 225000
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: VND 720000 per vehicle (roundtrip)
  • Early check-in fee: VND 225000 (subject to availability)
  • Late check-out fee: VND 225000 (subject to availability)
  • Rollaway beds are available for an additional fee
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Hanoi New Star Hotel
New Star Hanoi
New Star Hotel Hanoi
Hanoi Crystal Hotel
Hanoi Crystal
Hanoi Crystal Hotel Hotel
Hanoi Crystal Hotel Hanoi
Hanoi Crystal Hotel Hotel Hanoi