Compare Ski Hotels in Haverstraw

Lobby restaurant was great

The front desk staff, was nice, but overworked. The room and bathroom were very unclean. I had to purchase cleaning supplies to clean the bathroom and dust the room. The walls, door facing, floors had not been cleaned. The carpet was filthy. The tub and shower walls were filthy. The staff was apologetic; but after scrubbing the tub and toilet to make a four-night stay bearable, I didn’t want the housekeeper in the room to do anything. This was the worst Hampton Inn I had ever experienced. I will never stay there again, nor recommend it. We paid $694 for four nights in what felt like an hourly motel. Ugh!

I enjoyed the location but was disappointed that I was charged a parking fee. I did not park a vehicle on their property. I did not have a discussion about parking on check in. The charge appeared after check out. I tried to have it corrected and was not successful and a few dollars were taken off. I am not really sure how this is ethical or even legal.

Junibelle was so lovely and helpful. She was quick when checking in and helping me figure out the error with my reservation. Expedia & online suggested there was a hot-tub which was a big reason why i booked and it was not working which was a bummer.

Zero towels, and I mean, zero towels. And they gave me the furthest room in history and if u call the front desk for assistance there's no answer

Certo good