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Best Western Plus Heritage Inn

3.0 star property

Photo gallery for Best Western Plus Heritage Inn

Lobby
Exterior
Outdoor pool, open 10:00 AM to 9:00 PM, pool loungers
Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Houston, TX
  • Port of Houston
    ‪6 min drive‬
  • Daikin Park
    ‪9 min drive‬
  • George R. Brown Convention Center
    ‪10 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

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About the area

Houston

Located in Houston (Northeast Houston), Best Western Plus Heritage Inn is within a 10-minute drive of Port of Houston and Daikin Park. .This hotel is 7.8 mi (12.5 km) from Shell Energy Stadium and 8 mi (12.9 km) from George R. Brown Convention Center.

What's nearby

  • Port of Houston - 6 min drive - 8.2 km
  • Daikin Park - 9 min drive - 13.3 km
  • George R. Brown Convention Center - 10 min drive - 14.0 km
  • Toyota Center - 10 min drive - 14.4 km
  • NRG Stadium - 20 min drive - 24.3 km

Getting around

  • Cesar Chavez/67th Street Station - 9 min drive
  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 14 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Pappasito's Cantina - ‬18 min walk
  • ‪Dairy Queen - ‬14 min walk
  • ‪Jacinto City Cafe - ‬2 min drive
  • ‪Subway - ‬3 min drive

About this property

Best Western Plus Heritage Inn

Hotel with free breakfast, in the vicinity of Port of Houston
Best Western Plus Heritage Inn offers 62 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

Make yourself at home in one of the 62 air-conditioned rooms featuring refrigerators and Smart televisions. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while MP3 docking stations and digital programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (71 centimetre high)
  • Handrails in stairways (76 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1999
  • Double-glazed windows
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Heritage Houston
Best Western Heritage Inn Houston
Houston Best Western
Houston Best Western plus
Best Western Plus east Houston heritage Inn
Best Western Plus Inn Suites I-10 EAST
Best Western Plus Houston heritage Inn Channelview
Best Western Plus Jacinto city heritage Inn
Best Western Plus Houston cloverleaf
Best Western Plus Houston north shore
Best Western Plus Houston heritage Inn & Suites Hotel
Best Western I-10 EAST Houston
Best Western Plus Channelview
Best Western Plus heritage Inn galena park
Best Western Plus heritage Inn port Houston
Best Western east downtown Houston
Best Western Plus heritage Hotel I-10 EAST
Best Western Plus heritage Inn And Suites

Best Western Plus Heritage Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 363 out of 741 reviews
Rating 8 - Good. 193 out of 741 reviews
Rating 6 - Okay. 76 out of 741 reviews
Rating 4 - Poor. 45 out of 741 reviews
Rating 2 - Terrible. 64 out of 741 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff is very nice and helpful.
Stayed 1 night in Jun 2025

8/10 Good

Zak

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Siobhain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Osvaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an affordable place to stay
Stayed 1 night in Jun 2025

8/10 Good

Carolyn

Stayed 4 nights in May 2025

10/10 Excellent

Marko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 1 night in Jun 2025

8/10 Good

Ashish

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Breakfast is good and rooms are clean. Elevator is a little shaky and needs repairs.
Stayed 4 nights in May 2025

10/10 Excellent

theo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and made sure I was well taken care of.
Stayed 4 nights in May 2025

10/10 Excellent

Manchan, Port Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Clean room every day.
Stayed 4 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Great place highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place safe ,quite, wonderful hospitality. Highly recommend
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Stayed 1 night in May 2025

10/10 Excellent

Junice

Nice
Stayed 4 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst customer service ever.

Front desk lady was rude and had a bad attitude. She would not check me in because she said I was being rude to her. The young lady has no customer service skills. I will never stay at a Best Western. I had to go down the street to a Marriot. Also she had 4 customers outside waiting with children at midnight in not a safe location. She locked herself in the office lobby while having customers wait outside. I’m posting pics of her drinking her drink while being rude and talking over me as I was one of her homies. This individual was very unprofessional.
Stayed 1 night in May 2025

6/10 Okay

Shehryar

Liked: Cleanliness
Stayed 2 nights in May 2025

6/10 Okay

Coretta

Travelled with family
Disliked: Amenities
There was nothing unique. The breakfast was okay at best, the elevator was slow and always sounded like it would crash at any minute, the luggage cart was raggedy and hard to maneuver and we only had 2 large and 2 small bags! It was average at best and I would not choose this location again!
Stayed 4 nights in May 2025

8/10 Good

Miguel R

Stayed 2 nights in May 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location. Property is very close to highway so it can get loud at times. Overall good place to stay!
Stayed 1 night in May 2025

10/10 Excellent

ESTELLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Diana

Disliked: Staff & service, property conditions & facilities
There is no good service, it smells bad the area of the dinning room, there so much noise comming from exterior, elevators creaks.
Stayed 2 nights in May 2025

10/10 Excellent

ISAIAH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and convenient
Stayed 1 night in May 2025

10/10 Excellent

Lourdes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what was needed. A nice, quiet, clwan place to lay our head at night while travelling across country.
Stayed 1 night in May 2025