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Candlewood Suites Houston Medical Center by IHG

2.5 star property

Photo gallery for Candlewood Suites Houston Medical Center by IHG

Exterior
Exterior
Exterior
Property amenity
Full-sized fridge, microwave, stovetop, dishwasher

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
10025 S Main Street, Houston, TX, 77025
  • Place, NRG Park
    ‪17 min walk‬
  • Place, NRG Stadium
    ‪2 min drive‬
  • Place, NRG Center
    ‪3 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Mobility Accessible)

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed

7.0 out of 10
Good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Studio Suite, 1 Queen Bed, Accessible (Mobility Accessible)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Communications Accessible)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
3.3 out of 5, 1,004 reviews
The price is NZ$162
includes taxes & fees
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About the area

Houston

With a stay at Candlewood Suites Houston Medical Center by IHG in Houston (South Main), you'll be within a 5-minute drive of NRG Stadium and NRG Park. .This hotel is 3.2 mi (5.2 km) from MD Anderson Cancer Center and 8.4 mi (13.5 km) from George R. Brown Convention Center.

What's nearby

  • NRG Park - 17 min walk - 1.4 km
  • NRG Arena - 2 min drive - 3.0 km
  • NRG Stadium - 2 min drive - 2.3 km
  • NRG Astrodome - 3 min drive - 3.4 km
  • NRG Center - 3 min drive - 2.6 km

Getting around

  • Stadium Park/Astrodome Station - 4 min drive
  • M. D. Anderson Station - 8 min drive
  • Houston William Hobby Airport (HOU) - 30 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪Whataburger - ‬4 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪One Stop Food Mart - ‬16 min walk

About this property

Candlewood Suites Houston Medical Center by IHG

Hotel with free parking, near NRG Stadium
Candlewood Suites Houston Medical Center by IHG offers 80 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 80 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and shopping on site. Additional features at this hotel include a television in a common area and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Candlewood Suites Houston Medical Center by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Up to 80 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75.00 per pet, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Houston
Candlewood Suites Hotel Houston
Candlewood Suites Houston
Houston Candlewood Suites
Candlewood Suites Houston Medical Hotel Houston
Candlewood Suites Houston Hotel

Candlewood Suites Houston Medical Center by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 273 out of 833 reviews
Rating 8 - Good. 255 out of 833 reviews
Rating 6 - Okay. 133 out of 833 reviews
Rating 4 - Poor. 82 out of 833 reviews
Rating 2 - Terrible. 90 out of 833 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Wendy

Liked: Cleanliness, staff & service
If there was a deposit it should be included in the price
Stayed 1 night in Oct 2025

10/10 Excellent

Aslam, Richardson

Stayed 1 night in Oct 2025

4/10 Poor

Travis

Disliked: Staff & service
Air conditioning wasn't satisfying, not enough towels or wash clothes, not a half of roll of tissue, room had an old odor had to spary the hole with lysol, television had no good stations mostly news
Stayed 1 night in Oct 2025

6/10 Okay

john

Stayed 4 nights in Sep 2025

10/10 Excellent

Gwendelin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place close to mostly everything needed. Kitchen and cooking untensils supplied so you can prepare your own meals 😊. Location is great to Medical Centers 🏥. I enjoyed my stay
Stayed 3 nights in Oct 2025

2/10 Terrible

Joseph

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2025

2/10 Terrible

luise

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The welcoming to the room was Roaches, and the smell in the room was like mold and dog piss mix together, I had to move to a different hotel the very next day. The front desk try to help and move us to a different room that was worst than the first. If you like to sleep in a clean place that’s not the place you should stay!
Stayed 3 nights in Oct 2025

2/10 Terrible

Petrox

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
the room smelled like milduew i was unable to sleep due to the smell
Stayed 2 nights in Jun 2025

2/10 Terrible

Jesus

Disliked: Cleanliness, amenities
Is not good . Sorry but is terrible.
Stayed 1 night in Oct 2025

6/10 Okay

Austin

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place with a nice staff. The rooms have full size refrigerators which I like. The traffic can make it hard to get out onto the road sometimes.
Stayed 2 nights in Sep 2025

8/10 Good

Bryana

Business traveller
Liked: Staff & service
Disliked: Amenities
The staff is great. The area is questionable due to homeless population.
Stayed 2 nights in Sep 2025

2/10 Terrible

Amber

Travelled with family
Disliked: Cleanliness
The pictures on the website seem nicer than onsite. The hotel had a wierd stench. Rugs were stained throughout hotel. No ice machine. No pool available at the time. It was under construction. We walked in to the room and there were 2 roaches. The air conditioner didn’t work, the rooms were hot. The cabinet was broken in the bathroom. Coffee maker downstairs in the lobby the next day while I was making a cup of coffee out of the automatic machine had 2 roaches running around the food area. I spoke to the front desk, and very politely told them about it. The staff was friendly and no other issues. I’m not one to complain but I was kind of disappointed. My daughter and I drove 10 hours for a concert and stayed 2 nights. The cleaning staff didn’t even give us clean towels or even come in to do upkeep while we were gone.
Stayed 2 nights in Aug 2025

4/10 Poor

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok

Too pricey and ac unit was like a construction zine
Stayed 1 night in Jun 2025

8/10 Good

Willie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and roomy. The toilet height was too low. Staff was friendly and professional.
Stayed 1 night in Aug 2025

8/10 Good

shalini

Stayed 1 night in Aug 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Nathaniel

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Won't be back

There was no hot water the entire time. The bedroom was hot and would not cool down. The ice maker in the refrigerator didn't work. The door handle on the bathroom door was broken. The door to the room was difficult to open. Also, there was a large group of people just hanging out in the parking lot from hours on the first day of my visit, making it uncomfortable coming in and out. And no intervention by the staff to disperse the group. I have stayed there several times, and it has gotten worse each time. I will not stay there again. I feel that I should be reimbursed some, if not all of my payment.
Stayed 3 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Roaches and no hot water

This place is horrible. I got two rooms infested with roaches. Not clean and no hot water. Do not stay here!
Stayed 1 night in Aug 2025

6/10 Okay

Dennis

Travelled with group
Liked: Cleanliness

Poor

The front desk person was on her phone texting someone and we had to wait for her. She did not even see us.
Stayed 1 night in Aug 2025

2/10 Terrible

Yvonne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was real nice and accommodating, especially for the inconvenience. There was roaches in one room and then they were moving us to another room and they had more roaches after speaking with the manager and Expedia. I was able to get a full refund that same night, but, then was having to look for another room at 1 o’clock in the morning. Expedia was not much help trying to locate another room.
Dean bugs on nightstand of the other room they were moving us too
One of several little roaches. This was in the bathroom. They were also in the bedroom and in the kitchen area.
I have videos of them calling on the wall and on the door in the living room, but it did not let me upload videos
Stayed 1 night in Aug 2025

4/10 Poor

Aide

Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tymah

Liked: Cleanliness, staff & service, property conditions & facilities
Will definitely be back again!
Stayed 2 nights in Jul 2025

4/10 Poor

David

Liked: Staff & service
Poor property maintenance and poor amenities
Stayed 1 night in Jul 2025