Crowne Plaza Houston Galleria Area by IHG

3.5 star property

Photo gallery for Crowne Plaza Houston Galleria Area by IHG

Breakfast, lunch and dinner served
Property preview
Exterior
Suite, 1 Bedroom (Microwave)
Suite, 1 King Bed with Sofa bed (1 Bedroom)

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Pool

Explore the area

View map
7611 Katy Fwy, Houston, TX, 77024
  • Place, Memorial Park
    ‪2 min drive‬
  • Place, Houston Arboretum and Nature Center
    ‪3 min drive‬
  • Place, Memorial City Mall
    ‪6 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed

8.4 out of 10
Very good
(55 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Twin Bed OR 1 King Bed

Standard Room, 2 Queen Beds

7.4 out of 10
Good
(31 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

7.2 out of 10
Good
(5 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible (Mobility, Roll-In Shower)

  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom (Microwave)

8.0 out of 10
Very good
(7 reviews)
  • 58 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed (1 Bedroom)

9.2 out of 10
Wonderful
(12 reviews)
  • 58 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Microwave)

  • 87 sq m
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Similar properties

About the area

Houston

With a stay at Crowne Plaza Houston Galleria Area by IHG, you'll be centrally located in Houston, within a 10-minute drive of Westheimer Road and Memorial City Mall. .This hotel is 7.9 mi (12.7 km) from Daikin Park and 8.3 mi (13.3 km) from Rice University.

What's nearby

  • Memorial Park - 2 min drive - 2.3 km
  • Houston Arboretum and Nature Center - 3 min drive - 3.4 km
  • Memorial City Mall - 6 min drive - 8.1 km
  • The Galleria - 6 min drive - 6.4 km
  • Rice University - 11 min drive - 11.2 km

Getting around

  • Quitman/Near Northside Station - 8 min drive
  • Houston Station - 16 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Whataburger - ‬12 min walk
  • ‪Aviator Pizza & Draft House - ‬10 min walk
  • ‪Dave & Buster's - ‬10 min walk
  • ‪Panda Express - ‬7 min walk

About this property

Crowne Plaza Houston Galleria Area by IHG

Hotel in Houston with a 24-hour fitness center and a 24-hour business center
Crowne Plaza Houston Galleria Area by IHG offers 207 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Stay in one of 207 guestrooms featuring LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a satisfying meal at 7611 Bistro & Lounge serving guests of Crowne Plaza Houston Galleria Area by IHG. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 11 meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 16.96 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 7611 Bistro & Lounge

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 8 to 16.96 per person
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Houston Galleria Area
Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Hotel
Crowne Plaza Galleria Area Hotel
Crowne Plaza Galleria Area
Hotel Crowne Plaza Houston Galleria Area Houston
Houston Crowne Plaza Houston Galleria Area Hotel
Hotel Crowne Plaza Houston Galleria Area
Crowne Plaza Houston Galleria Area Houston
Crowne Plaza Galleria Area

Crowne Plaza Houston Galleria Area by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 540 out of 1004 reviews
Rating 8 - Good. 219 out of 1004 reviews
Rating 6 - Okay. 99 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 74 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Kaylen

Stayed 2 nights in Jul 2025

10/10 Excellent

Shelton

Stayed 1 night in Jul 2025

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

isabell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Dale

Rooms are good but it is being remodeled at present
Stayed 1 night in Jul 2025

6/10 Okay

Mitchell

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Average stay not worth the price
Stayed 1 night in Jul 2025

10/10 Excellent

Celinda

Stayed 1 night in Jun 2025

4/10 Poor

Jie

Liked: Cleanliness, amenities
Disliked: Staff & service
The property itself is all right, it has convenient location, room is spacious and clean. However when I tried to open the blind on the second day (using the normal force), the whole blind fell off, left me a bruise on one arm and a scratch on the other. I talked to the front desk, they sent someone to fix it quickly, but between the 2 staff at the front desk, no one showed any concern about my safety or even checked my conditions. Very disappointed.
Stayed 1 night in Jul 2025

4/10 Poor

Alejandro

Travelled with family
Check in took like 25 min. Shower tube was clogged
Stayed 1 night in Jul 2025

2/10 Terrible

AYANTUNJI

Disliked: Cleanliness, staff & service, property conditions & facilities
Crazy and scary
Stayed 2 nights in Jun 2025

10/10 Excellent

Megan

Stayed 1 night in Jul 2025

10/10 Excellent

Anabely

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Malik

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
One of my favorite places in Houston great breakfast
Stayed 1 night in Jul 2025

2/10 Terrible

SHAUNAQUE

Stayed 1 night in Jun 2025

8/10 Good

Darin

Liked: Cleanliness, staff & service, room comfort

Crowne Plaza Galleria Houston

Would have been nice if the hotel advised us that renovations were underway during our stay. Was an average hotel . The breakfast was about $20 per person . Located right off the freeway and had a few restaurants nearby.
Stayed 2 nights in Jun 2025

6/10 Okay

Frank

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bar and pool were closed and still waiting for my deposit back 2 and a half weeks later
Stayed 2 nights in Jun 2025

6/10 Okay

Viet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Almost perfect

Wonderful place, unfortunately we happened to come while they were renovating so we didn’t get to go to the pool, but they did offer an alternative at a different location. Bring your own snacks and drinks there aren’t any vending machines. Although you can purchase items on the first floor but you have to wait in the same line as people checking in to the hotel to purchase snacks. Other than that everything was great.
Stayed 2 nights in Jun 2025

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was undergoing a bit of a makeover during our stay. The front lobby was the area that had a lot of renovations going on. The rooms were awesome tho! Spacious and newly remodeled. Very clean and quiet. The location was also super convenient to the galleria.
Stayed 1 night in Jun 2025

10/10 Excellent

ALEXANDER

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing !
Stayed 3 nights in Jun 2025

8/10 Good

Odell, Fontana

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Stayed 1 night in Jun 2025

10/10 Excellent

Lesley

Stayed 3 nights in Jun 2025

6/10 Okay

Brendan D.

Business traveller
Disliked: Cleanliness, property conditions & facilities
Property is under construction. A mess. Staff was very nice-- good people butlobby, elevators, bar, pool etc. all under construction. Price shpuld have reflected that.
Stayed 1 night in Jun 2025

2/10 Terrible

Travis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025