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Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking
Property amenity
Property amenity
Exterior
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View map
2330 Southwest Fwy, Houston, TX, 77098
  • Place, Rice University
    ‪2 min drive‬
  • Place, Houston Zoo
    ‪4 min drive‬
  • Place, MD Anderson Cancer Center
    ‪4 min drive‬
  • Airport, Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About the area

Houston

With a stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be centrally located in Houston, within a 5-minute drive of Rice University and Westheimer Road. .This hotel is 3 mi (4.9 km) from Houston Zoo and 3.3 mi (5.3 km) from MD Anderson Cancer Center.

What's nearby

  • Greenway Plaza - 17 min walk - 1.4 km
  • Rice University - 2 min drive - 2.3 km
  • Houston Zoo - 4 min drive - 4.1 km
  • MD Anderson Cancer Center - 4 min drive - 4.1 km
  • NRG Stadium - 7 min drive - 6.4 km

Getting around

  • Wheeler Station - 4 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Whataburger - ‬7 min walk
  • ‪Sante - ‬6 min walk
  • ‪Twin Peaks - ‬4 min walk
  • ‪IHOP - ‬8 min walk
  • ‪Little Pappasito's Cantina - ‬9 min walk

About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel with free breakfast, near Rice University
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 351 out of 1012 reviews
Rating 8 - Good. 220 out of 1012 reviews
Rating 6 - Okay. 145 out of 1012 reviews
Rating 4 - Poor. 140 out of 1012 reviews
Rating 2 - Terrible. 156 out of 1012 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Mary

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
My family and I reserved our stay at 2330 Southwest FWY. Houston TX on July 30th thru August 4th 2025. We voiced our concerns with hopes of at least receive corrections since the bed and bathroom was clean. These appalling things should be addressed: *housekeeping services (not the client having to take out trash and used bath towels) the kitchenette area had a table leg broken, cabinet door off the hinge, cabinet floor looks like termite eaten, a 10 Oz saucepan and a spatula isn't acceptable.
Stayed 5 nights in Jul 2025

10/10 Excellent

Yanilka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

4/10 Poor

Edward

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
No coffee maker, No utensils. My wife got shocked 2 times from electrical outlet. Sink was leaking in kitchen area. Refrigerator was noisy. No one at front desk spoke English
Stayed 2 nights in Jul 2025

2/10 Terrible

Ashish

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad. No daily room service. Weird smell throughout the hotel. No utensils in the room unless you ask for them. This is a very bad extended stay. But the staff is helpful.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Stayed 2 nights in Jul 2025

2/10 Terrible

Bobbi

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a not advertised correctly as far as ‘free breakfast’ goes which was one of the reasons we decided to stay here. The only options provided were muffins or cereal bars and coffee. The staff was not friendly at all and told me that my reservation was incorrect and I had only booked one room. After finally sorting it out we get to bring our things inside and we were told they didn’t have a luggage cart available so we bring out bags to the 3rd floor and noticed one at the end of the hallway out entire stay. The bed inside one of the rooms lifting complete vertical once it was sat on, causing me to fall straight to the floor hitting my tail bone. The fridge and counter tops weren’t cleaned at all. We weren’t given new towels until Saturday night because ‘they were being washed’ all day long but we saw two cleaners carts filled with towels.
Stayed 2 nights in Jul 2025

8/10 Good

Loomis

Stayed 2 nights in Jul 2025

10/10 Excellent

Marcus

Stayed 1 night in Jul 2025

8/10 Good

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Hotel was Okay for a one night stay. Room was clean and quiet. Staff was very pleasant. Will stay there again,
Stayed 1 night in Jul 2025

10/10 Excellent

Oskar

Liked: Cleanliness, staff & service, property conditions & facilities
You get what you pay for. I’ve been at this location many times and overall it’s a good hotel. There was a big roach in the bathroom which I know can happen regardless of how clean it is but, I found a used deodorant on the nightstand and a stain (as if someone spilled their drink) on the side of the bed like if it wasn’t cleaned at all.
Stayed 1 night in Jul 2025

8/10 Good

Robin

Descent for the price
Stayed 1 night in May 2025

8/10 Good

Christopher

Stayed 1 night in May 2025

2/10 Terrible

Susan, The Villages

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst one I have!!! Dirty room Carpet not clean Table broken Stink room Worst one. Wants refund!!!!! They did not help us at allll!!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Felicia

Stayed 1 night in Jul 2025

4/10 Poor

Vikki

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Walls are thin, bathroom was dirty, the shower had firt and hair in it. Front desk stated that the rooms are only cleaned every 14 days so if i want my room clean, its 10.00 extra. Breakfast was horrible including the coffee, when they had it. In order to get fresh towels, you had to take the dirty ones to the front desk to switch out but no wash clothes. Vent in bathroom didnt blow air so it was extremely hot. NEVER AGAIN!
Stayed 3 nights in Jul 2025

10/10 Excellent

Elijah

Stayed 1 night in Jul 2025

2/10 Terrible

Devyn

Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Terrible
Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was perfect, Except the loud bed. for every little movement it would squeak.
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

10/10 Excellent

Kimbrella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff.
Stayed 1 night in Jul 2025

4/10 Poor

Sasha

Travelled with family, Business traveller
The room was hot. The bed was so squeaky and the fitted sheet was too small. Just the bed being so noisy with every move was bad, couldn’t sleep. The elevator was so noisy and rattling, almost woke up the dead. There was mold on the bathroom walls.
Stayed 1 night in Jul 2025

10/10 Excellent

Tricia

Liked: Cleanliness, amenities, property conditions & facilities
The staff was great. The room was basic but clean. The area could be considered intimidating but I felt fine there.
Stayed 3 nights in Jul 2025

6/10 Okay

Toniesha

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The beds are awful and the rooms need to be updated.
Stayed 1 night in Jun 2025