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Extended Stay America Select Suites - Houston - Sugar Land

2.5 star property

Photo gallery for Extended Stay America Select Suites - Houston - Sugar Land

Lobby
Property amenity
Exterior
Desk, free WiFi, bed sheets
Studio, 1 Queen Bed, Non Smoking | Private kitchen

Reviews

6.4 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Laundry
  • Free WiFi
  • Parking included
  • Air conditioning

Explore the area

View map
13420 Southwest Freeway, Sugar Land, TX, 77478
  • Sugar Land Town Square
    ‪3 min drive‬
  • Stafford Centre
    ‪4 min drive‬
  • Smart Financial Centre at Sugar Land
    ‪6 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪35 min drive‬

Room options

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About the area

Sugar Land

When you stay at Extended Stay America Select Suites - Houston - Sugar Land in Sugar Land, you'll be in the suburbs, within a 15-minute drive of CityCentre and Westheimer Road. .This hotel is 13.5 mi (21.7 km) from NRG Stadium and 13 mi (21 km) from NRG Park.

What's nearby

  • Sugar Land Town Square - 3 min drive - 4.5 km
  • First Colony Mall - 4 min drive - 5.6 km
  • Stafford Centre - 4 min drive - 4.9 km
  • Smart Financial Centre at Sugar Land - 6 min drive - 9.3 km
  • Constellation Field - 6 min drive - 7.1 km

Getting around

  • Houston Station - 22 min drive
  • Houston William Hobby Airport (HOU) - 31 min drive

Restaurants

  • ‪Pappasito's Cantina - ‬8 min walk
  • ‪Live Oak Grill - ‬19 min walk
  • ‪Tasty Seafood & Dim Sum - ‬3 min drive
  • ‪Jack in the Box - ‬12 min walk
  • ‪Sonic Drive-In - ‬3 min drive

About this property

Extended Stay America Select Suites - Houston - Sugar Land

Suburban hotel in Sugar Land with free parking
Extended Stay America Select Suites - Houston - Sugar Land offers 146 accommodations with complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations.

This Sugar Land hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Make yourself at home in one of the 146 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities such as complimentary wireless internet access, discounted use of a nearby fitness facility, and a vending machine.
Featured amenities include luggage storage, laundry facilities, and an elevator. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 10:00 PM) and Saturday - Sunday (10:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Children under 18 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Extended Stay America Houston Hotel Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Sugar Land
Extended Stay America Houston Sugar Land Hotel
Sugar Land Extended Stay
Extended Stay Deluxe Houston-Sugar Land Hotel Sugar Land
Extended Stay Sugar Land
Extended Stay America Houston Sugar Land
Extended Stay America Suites Houston Sugar Land
Extended Stay America Select Suites - Houston - Sugar Land Hotel

Reviews

Extended Stay America Select Suites - Houston - Sugar Land Reviews

6.4

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 1006 reviews
Rating 8 - Good. 148 out of 1006 reviews
Rating 6 - Okay. 125 out of 1006 reviews
Rating 4 - Poor. 146 out of 1006 reviews
Rating 2 - Terrible. 264 out of 1006 reviews

Reviews

2/10 Terrible

Dinorah

Disliked: Cleanliness, amenities, property conditions & facilities
The room I reserved was to sleep 6 but the pull out sofa had mildew or mold on it, it was broken, could not hold any weight. There was 2 towels for a room capacity of six. The entrance of the hotel was locked down with baracades on it, there was no reception, the reception area had a metal curtain, to enter building and check in there was a phone outside where you had to wait to be let into the building through a side door that I had to go find. I have photos but for whatever reason I am not able to load. DO NOT STAY HERE GO SOMEWHERE SAFE AND HEALTHY.
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory Holmes

Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Stayed 1 night in Mar 2025

2/10 Terrible

Jessica, WICHITA FALLS

Roaches. Tried to make me pay for washcloths. Disgusting property.
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad experience. They took payment and there were no body to give a room. I called different number for help but was no body . I ended paying again to another hotel to sleep. I stayed outside more than 2 hrs going around to find some help but nothing. I real need my payment back this was not rigjth at all.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kim

Stayed 1 night in May 2025

4/10 Poor

Dorian

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Taronda

Stayed 1 night in May 2025

2/10 Terrible

Verified traveller

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m writing to formally request a full refund and compensation for my recent stay booked through Hotels.com at Extended Stay in Houston. This was by far one of the worst lodging experiences I’ve ever had, and I’m extremely disappointed that it was listed as a 3-star property on your platform. Here’s what happened: • After driving from Dallas to Houston, I arrived around 3:00 AM only to find no one at the front desk. I had to call the hotel’s central support line and wait nearly 40 minutes before someone finally showed up to check me in. • The first room had cockroaches. • I was given a second room, which had water leaking on the floor. • With no viable alternatives and being completely exhausted, I had no choice but to stay. The next morning, I woke up with itchy rashes all over my legs, likely due to bed bugs. This property is clearly unsafe, unsanitary, and unfit for guests, and I am appalled that it continues to be listed as a recommended hotel on your platform. Calling it a 3-star hotel is completely misleading — it shouldn’t even qualify for 1 star. I expect the following: 1. A full refund for this booking. 2. Additional compensation for the distress, inconvenience, and potential health issues I experienced. Please escalate this to your resolution team immediately. I’m happy to provide any documentation needed, including photos or medical follow-up if required. Looking forward to a prompt and satisfactory response.
Stayed 1 night in May 2025

4/10 Poor

Austin

Disliked: Cleanliness, amenities
Hair in bath tub No laundry
Stayed 5 nights in May 2025

2/10 Terrible

Regina

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Antonia, Phoenix

Stayed 2 nights in May 2025

2/10 Terrible

LaTonya

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We pulled in to check in a female customer was at the counter complaining that someone just tried to get in her room so she was armed. So at this point it was a no for me... I didn't stay to see the outcome so I cancelled my reservations. So why am I still getting charges from this property?
Stayed 2 nights in May 2025

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
For the price it was appropriate was t a 5 star but didn’t pay 5 star prices either. It was ok.
Stayed 5 nights in May 2025

8/10 Good

Paul S

Liked: Amenities
For the rate charged it was appropriate. Not a 5 star but at least no bugs and it was quiet enough to sleep.
Stayed 1 night in May 2025

10/10 Excellent

Ron

—-
Stayed 3 nights in May 2025

4/10 Poor

DAVID

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Roach infested
Stayed 1 night in May 2025

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t waste your money

Room was disgusting and should not have been occupied. Roaches and flys enjoyed the room more than I did
Stayed 2 nights in May 2025

2/10 Terrible

Chau

Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2025

8/10 Good

Maxwell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean. His staff is very friendly.
Stayed 1 night in May 2025

8/10 Good

Kendra

Disliked: Cleanliness, amenities, property conditions & facilities
It was what I needed, which was a bed for the night.
Stayed 1 night in May 2025

10/10 Excellent

Francisco

Stayed 4 nights in Apr 2025

2/10 Terrible

Dennis

Disliked: Amenities
C
Stayed 2 nights in Mar 2025

6/10 Okay

Nahum

Travelled with partner
Good would come again
Stayed 2 nights in Apr 2025