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Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Exterior
1 bedroom, in-room safe, desk, blackout curtains
Exterior
Indoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Katy Mills Mall
    ‪7 min walk‬
  • Typhoon Texas
    ‪17 min walk‬
  • Katy Park
    ‪5 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • 45 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Non Smoking (Accessible Tub)

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 31 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed

  • 45 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

1 bedroom, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

La Quinta Inn & Suites by Wyndham Katy

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1204)
The price is NZ$161
for 1 room
includes taxes & fees
2 Jul - 3 Jul
La Quinta Inn & Suites by Wyndham Katy

About the area

Katy

With a stay at Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG in Katy, you'll be within a 5-minute drive of Katy Mills Mall and Typhoon Texas. .This hotel is 2 mi (3.2 km) from Katy Veterans Memorial Museum and 2.2 mi (3.5 km) from Main Event.

What's nearby

  • Katy Mills Mall - 7 min walk - 0.6 km
  • Typhoon Texas - 17 min walk - 1.4 km
  • Main Event - 3 min drive - 3.4 km
  • Katy Park - 5 min drive - 6.0 km
  • LaCenterra at Cinco Ranch - 8 min drive - 11.2 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 57 min drive

Restaurants

  • ‪Foodbrand-Katy Mills Food CRT - ‬17 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Rainforest Cafe - ‬7 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Panera Bread - ‬4 min walk

About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Hotel with free parking, a quick walk to Katy Mills Mall
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LED televisions with digital programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Enjoy a meal at Burger Theory, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Katy

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 974 reviews
Rating 8 - Good. 202 out of 974 reviews
Rating 6 - Okay. 65 out of 974 reviews
Rating 4 - Poor. 42 out of 974 reviews
Rating 2 - Terrible. 52 out of 974 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like that the breakfast was not complimentary and the fast it tasted horrible. We had to pay for it and it wasn't even worth giving away. We stayed the following night at IHG in Clovis NM. Free breakfast and tasted very good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Javier

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only think that I don’t like is that the deposit for $100 that paid is still pending in my account, I’m sure that the room when I left was good so I don’t understand why the charge is still on pending for more than 2 weeks
Stayed 1 night in Feb 2025

10/10 Excellent

fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, great location
Stayed 5 nights in Mar 2025

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Would stay there again

It was a clean, comfortable property. Burgers at the restaurant could use some work. They charge $5 for a bottled water at their little sundry area, which is too much. Comfy beds and nice size rooms.
Stayed 4 nights in Feb 2025

10/10 Excellent

Nwanne

Stayed 6 nights in Mar 2025

6/10 Okay

Chan

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel with my children. We really enjoyed our stay once again. The place is clean, house keeping comes everyday and the pool is really heated!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sharay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a few days after a hospital stay and everything was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

Visit was good. Room was comfortable and clean. Staff was friendly. Near many other services, restaurants, etc.
Stayed 1 night in Feb 2025

8/10 Good

Jing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My stay at this hotel was okay overall. The location is fantastic—it’s close to everything I needed, including shopping and dining options, which made exploring the area very convenient. However, the room had a very strong odor, likely from new construction or furniture. The smell was overwhelming and gave me a headache, making it difficult to sleep at night. It was a significant downside to an otherwise decent stay.
Stayed 2 nights in Feb 2025

8/10 Good

Hector

Stayed 1 night in Feb 2025

6/10 Okay

Alicia

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
The breakfast must be included in the price.
Stayed 2 nights in Feb 2025

10/10 Excellent

Anise

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was convenient clean and easy to get around.
Stayed 2 nights in Jan 2025

6/10 Okay

Karlton

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was on the 1st floor. To much lobby noise. It did quiet down after 11pm
Stayed 1 night in Feb 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Clayton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice, seemed clean and updated. If we are in the area we will stay again.
Stayed 2 nights in Feb 2025

2/10 Terrible

Alisha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

No bells, No whistles, No stay

This was actually our fifth stay at this particular hotel. Unlike every other time we stayed here, this one was an epic fail! Customer service representatives were disconnected, disinterested and completely unhelpful. The roooms were worse for wear. Simply it as clean and orderly at as before. The AC unit smelled like mildew/mold. Also, They were out of practically everything at the” store “ downstairs. Which really sucked because it was late when a craving for a Dr Pepper happened.
Stayed 1 night in Feb 2025

10/10 Excellent

michael

Stayed 2 nights in Jan 2025

6/10 Okay

Sharon A

Business traveller
Liked: Staff & service, room comfort
Room was very clean. Bed was very comfortable. Loud tv noise from room next door. Public areas were not clean. Carpet in hallway was dirty. Elevator had spills and trash cans needed to empty.
Stayed 1 night in Feb 2025

10/10 Excellent

Oladipo

Stayed 2 nights in Feb 2025

6/10 Okay

Mark

Stayed 1 night in Feb 2025

10/10 Excellent

Cristian

Stayed 3 nights in Jan 2025