Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Exterior
Exterior
Exterior
Restaurant
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
25406 Katy Mills Parkway, Katy, TX, 77494
  • Place, Katy Mills Mall
    ‪8 min walk‬
  • Place, Typhoon Texas
    ‪17 min walk‬
  • Place, Leonard E. Merrell Center
    ‪2 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(12 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(55 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Suite, 2 Queen Beds, Accessible, Non Smoking (Accessible Tub)

8.8 out of 10
Excellent
(8 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(34 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communications)

8.0 out of 10
Very good
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Roll-in Shower (Roll-In Shower)

  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Katy

With a stay at Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG in Katy, you'll be within a 5-minute drive of Katy Mills Mall and Typhoon Texas. .This hotel is 1.9 mi (3.1 km) from Katy Veterans Memorial Museum and 2.2 mi (3.6 km) from Main Event.

What's nearby

  • Katy Mills Mall - 8 min walk - 0.7 km
  • Typhoon Texas - 17 min walk - 1.4 km
  • Leonard E. Merrell Center - 2 min drive - 3.0 km
  • Katy Veterans Memorial Museum - 4 min drive - 3.4 km
  • LaCenterra at Cinco Ranch - 6 min drive - 10.4 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 61 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪Katy Mills Mall Food Court - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪The Cheesecake Factory - ‬8 min walk
  • ‪Rainforest Cafe - ‬8 min walk

About this property

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG offers 100 accommodations with safes and hair dryers. 50-inch LED televisions come with premium digital channels. Refrigerators and microwaves are provided.

This Katy hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 50-inch LED televisions with digital programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a banquet hall.
Enjoy a meal at Burger Theory, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge.
Burger Theory - Onsite restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee: USD 7 to 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LED TV with premium digital channels

Food and drink

  • Champagne service
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 to 15 per person
  • Early check-in fee: USD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Houston West Katy Mills
Holiday Inn Houston West Katy Mills
Inn Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills
Holiday Inn Hotel Suites Houston West Katy Mills an IHG Hotel
Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Katy

Holiday Inn Hotel & Suites Houston West - Katy Mills by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1012 reviews
Rating 8 - Good. 197 out of 1012 reviews
Rating 6 - Okay. 68 out of 1012 reviews
Rating 4 - Poor. 42 out of 1012 reviews
Rating 2 - Terrible. 46 out of 1012 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Cameron

Stayed 3 nights in Feb 2026

8/10 Good

Mike

Business traveller
Liked: Cleanliness, staff & service, amenities
Decent gym facilities
Stayed 2 nights in Feb 2026

10/10 Excellent

Gene

Stayed 1 night in Feb 2026

10/10 Excellent

Marla

Travelled with family
Liked: Cleanliness, staff & service, amenities
We recently stayed here while visiting our son and daughter-in-law in Katy. I'm not sure why the reviews were so low. The hotel is immaculately clean. The front desk was extremely kind and efficient in getting us checked in and making sure we had the rooms we wanted. We were traveling with another party so she put the rooms right next to each other, which was so nice of her. I got a price for one bedroom with two queen beds for $114 from Hotels.com. The hotel could only offer $120 with tax. I would definitely stay here again. The parking lot is very bright and well lit to prevent break-ins. My only negative is that they charge $14 for breakfast. Breakfast should be included with your stay at Holiday Inn and similar hotels in my opinion.
Stayed 1 night in Jan 2026

10/10 Excellent

Desiree

Liked: Cleanliness, amenities
Always a good stay. Clean. Easy to get to.
Stayed 2 nights in Jan 2026

10/10 Excellent

brianna

Stayed 1 night in Jan 2026

6/10 Okay

Cecil

Stayed 2 nights in Oct 2025

10/10 Excellent

Moises

Stayed 1 night in Jan 2026

10/10 Excellent

Kristel

Stayed 2 nights in Jan 2026

10/10 Excellent

Miguel, Waco

Stayed 2 nights in Jan 2026

10/10 Excellent

Moises

Stayed 1 night in Jan 2026

6/10 Okay

Jerome

Stayed 1 night in Nov 2025

10/10 Excellent

Christian

Stayed 2 nights in Jan 2026

10/10 Excellent

Thai-je

Stayed 1 night in Dec 2025

4/10 Poor

Demesha

Stayed 2 nights in Oct 2025

10/10 Excellent

Antonia

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and room were very clean. I loved having a microwave and refrigerator in the room, very convenient. Minimal noise. I enjoyed my stay and will definitely book a room for future stays.
Stayed 2 nights in Jan 2026

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Great place to stay!
Stayed 1 night in Jan 2026

10/10 Excellent

Patrick

Stayed 1 night in Jan 2026

10/10 Excellent

Victor A.

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Easy, fast, not a problem
Stayed 1 night in Jan 2026

10/10 Excellent

Adolfo

Stayed 1 night in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

2/10 Terrible

Cheryl

Disliked: Cleanliness, property conditions & facilities
Had a 1 checkout even doubled checked with staff At 9:20 knocking started at my door even had sign on door do not disturb every 30 minutes someone was at the door, waking me up again and again took some things out to my car stopped by the desk verified that my check out was at 1 o’clock went and got something to eat since there was no free breakfast. It cost $12 in a sign said went back into the room. They had already started stripping my room so I went and picked up what I had left what they didn’t throw in the trash from this refrigerator, which was stopped full of wine, beer, fruits, and and snacks the Housekeeper did not speak. English went over to the other one she looked it up. She said yes I had a 1 o’clock check out. This was at 11:30. I was so upset went back downstairs checked out they could not give me a receipt told them what has happened. They apologize, but did nothing about it and I left. I will never have anybody book me there again nor will I ever stay at a Holiday Inn all they said was sorry nothing else. Maybe this is why I don’t like to travel.
Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

6/10 Okay

Wallezka

Travelled with family
Disliked: Amenities
It was ok
Stayed 3 nights in Jan 2026

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026