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Hyatt Regency Houston West

3.5 star property

Photo gallery for Hyatt Regency Houston West

Lobby
Creator video
Lobby
Lobby
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
13210 Katy Fwy, Houston, TX, 77079
  • Place, Darrell Tully Stadium
    ‪3 min drive‬
  • Place, Daikin Park
    ‪19 min drive‬
  • Place, NRG Stadium
    ‪23 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(63 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.4 out of 10
Very good
(51 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

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About the area

Houston

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. .This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

What's nearby

  • Darrell Tully Stadium - 3 min drive - 3.0 km
  • Katy Mills Mall - 13 min drive - 22.9 km
  • Daikin Park - 19 min drive - 32.1 km
  • Toyota Center - 20 min drive - 32.9 km
  • NRG Stadium - 23 min drive - 38.4 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill And Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive

About this property

Hyatt Regency Houston West

Hyatt Regency Houston West offers 400 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 400 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Cafe on the Lake, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 65.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 801 out of 1332 reviews
Rating 8 - Good. 243 out of 1332 reviews
Rating 6 - Okay. 150 out of 1332 reviews
Rating 4 - Poor. 66 out of 1332 reviews
Rating 2 - Terrible. 72 out of 1332 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Abed

Stayed 2 nights in Dec 2025

10/10 Excellent

Zachory

Stayed 1 night in Nov 2025

8/10 Good

Ernie

Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

MICHAEL JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly
Stayed 3 nights in Dec 2025

6/10 Okay

Teidra

Business traveller
Liked: Staff & service
The A.C/ heater was not working properly throughout my stay. I did have to call the front desk to send someone up to fix it, and they came right away. The air didn’t get cold enough and the heat didn’t get hot enough. Also, the pillows were not the best. They needed to be replaced. The fluffiness was all gone out of all the pillows. Customer service was A1 though. The parking was great. I love the fish pond.
Stayed 2 nights in Dec 2025

6/10 Okay

James

Stayed 1 night in Dec 2025

6/10 Okay

Brisahida

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The building is beautiful but the rooms are too old and smeel like cigarettes. We have to ask then to change the room because smell was strong and we have a baby . They were super nice they moved us to a new room but we can smell the cigarettes
Stayed 2 nights in Nov 2025

10/10 Excellent

Zhenyu

Stayed 1 night in Nov 2025

6/10 Okay

Lynne

Liked: Cleanliness
Disliked: Amenities
Staff was fabulous but the hotel was very dated. The toilets very old fashion.
Stayed 4 nights in Nov 2025

10/10 Excellent

Alvin

Stayed 1 night in Nov 2025

10/10 Excellent

Cristal

Liked: Cleanliness, staff & service, amenities
Good
Stayed 5 nights in Nov 2025

10/10 Excellent

Mark

Stayed 5 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

2/10 Terrible

Muthanna, Fort Lauderdale

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Poor hygiene and the rooms smelled bad even after switching rooms. The breakfast staff were very unprofessional and they would pretend to not hear us when we call them, then came and put the bill in front of us without saying anything. Definitely would not return again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Monte

Stayed 2 nights in Oct 2025

6/10 Okay

Diane

Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire property was clean being that my wife in an operation manager in a NYC boutique hotel and did not have one complaint is awesome.she stated this hotel is a 10 out of 10. From check in with Emanuel to the bellman on duty during our check in time all the staff that helped with our aunts 80th birthday celebration were awesome.
Stayed 2 nights in Nov 2025

6/10 Okay

Farnaz

Liked: Cleanliness, staff & service
The hotel staff are nice, the service is good at the hotel needs renovation. Furniture and the structure of the hotel are very dated.
Stayed 1 night in Nov 2025

10/10 Excellent

Cuong

Liked: Cleanliness, staff & service, amenities
Room is clean, and large.
Stayed 1 night in Nov 2025

10/10 Excellent

Ross

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The lady at the front desk, KAMEYAH spirit was very professional and helpful. She’s first class.
Stayed 1 night in Nov 2025

8/10 Good

Jon

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The bed was great, bathroom clean. However the appointments in the room were dowdy, tired. Lamps were bad, switches especially. The furniture looked old, and not cleaned.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brad

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room and staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

TINA

Stayed 1 night in Aug 2025

8/10 Good

Jean-Francois

Stayed 2 nights in Oct 2025