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Hyatt Regency Houston West

3.5 star property

Photo gallery for Hyatt Regency Houston West

Breakfast, lunch, brunch served; American cuisine, garden views
Exterior
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly

Explore the area

View map
13210 Katy Fwy, Houston, TX, 77079
  • Place, CityCentre
    ‪4 min drive‬
  • Place, Memorial City Mall
    ‪6 min drive‬
  • Place, Westheimer Road
    ‪8 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

8.2 out of 10
Very good
(46 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

King Bed Junior Suite

  • Sleeps 3

King Room

  • Sleeps 3

Deluxe King Room

  • Sleeps 3

Presidential Suite

  • Sleeps 3

2 Double Beds Room With Ada Shower

  • Sleeps 4

King Room Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Tub

  • Sleeps 3

King Bed Junior Suite With Ada Shower

  • Sleeps 3

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Exterior detail
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About the area

Houston

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. .This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 3.7 km
  • Bear Creek Pioneers Park - 4 min drive - 4.1 km
  • CityCentre - 4 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 8.5 km
  • Westheimer Road - 8 min drive - 7.5 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Hibachi Grill And Buffet - ‬2 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive
  • ‪Freddy's Frozen Custard & Steakburgers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Cafe on the Lake, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 725 out of 1217 reviews
Rating 8 - Good. 222 out of 1217 reviews
Rating 6 - Okay. 137 out of 1217 reviews
Rating 4 - Poor. 64 out of 1217 reviews
Rating 2 - Terrible. 69 out of 1217 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Duaa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My vacation went well because I stayed at this hotel.
Stayed 4 nights in Jul 2025

8/10 Good

Olga

Travelled with family, Business traveller
Liked: Staff & service, amenities
The lobby is gorgeous, the staff was beyond awesome. The room was pretty, the bed was really nice, the wear and tear was in the bathroom. The hot water took a long time to even warm, I almost called the staff. Eventually it warmed enough for a shower. The bathroom needs a lot of cosmetic work.
Stayed 1 night in Jul 2025

6/10 Okay

NADIR

Liked: Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

Fitz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the check, friendly, check in process and ease of finding my room. Every single staff member were extremely friendly and professional. I enjoyed my room end the 65 inch TV . It would have been nice to have a blanket in the room , but I couldn't find one. One thing I didn't like was the fact that we weren't offered a complimentary breakfast. It would've been great if it was offered. Overall it was an amazing hotel and I do intend to stay there next time.
Stayed 1 night in Jul 2025

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities
One of my favorite hotels to stay at in the energy corridor, it is quiet, clean, and easy access to the freeway.
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness
Disliked: Property conditions & facilities
Its was ok
Stayed 1 night in Jul 2025

10/10 Excellent

Kristy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet clean property.
Stayed 3 nights in Jul 2025

10/10 Excellent

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful property. Looks just like the pictures. Rooms and bathrooms are a bit dated but clean! Would stay here again
Stayed 1 night in Jul 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, plenty of food choices.
Stayed 2 nights in Jul 2025

10/10 Excellent

Shantel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members from the person in valet parking to the registration desk to the wait staff in the food areas were very friendly and efficient and very responsive to questions and requests. Without question, I would stay at this facility again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JESSICA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Love the amenities
Stayed 1 night in Jul 2025

10/10 Excellent

jeffrey

Stayed 1 night in Jul 2025

6/10 Okay

ANDREA NICOLE

Stayed 3 nights in Jul 2025

10/10 Excellent

Vincent

Stayed 1 night in Jul 2025

10/10 Excellent

David, Parkville

Stayed 3 nights in Jul 2025

8/10 Good

Bobbie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No further comments
Stayed 1 night in May 2025

10/10 Excellent

Mary Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful until we got up to take a shower. No hot water! Otherwise, everything was great!
Stayed 1 night in Jul 2025

8/10 Good

Marwan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Rita

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Could be better
Stayed 2 nights in Jul 2025