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Hyatt Regency Houston West

3.5 star property

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Creator video
Room, 1 King Bed
Exterior
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • CityCentre
    ‪4 min drive‬
  • Memorial City Mall
    ‪6 min drive‬
  • Westheimer Rd
    ‪8 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Houston Marriott Westchase

  • Pool
  • Hot tub
  • Kids pool
  • Parking included
4.1 out of 5, Very good, (1005)
The price is NZ$247
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Houston Marriott Westchase

About the area

Houston

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. .This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

What's nearby

  • Topgolf Houston - Katy - 3 min drive - 3.7 km
  • Bear Creek Pioneers Park - 4 min drive - 4.1 km
  • CityCentre - 4 min drive - 6.3 km
  • Memorial City Mall - 6 min drive - 8.5 km
  • Westheimer Rd - 8 min drive - 7.5 km

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban hotel with a 24-hour fitness center and a 24-hour front desk
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Cafe on the Lake, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Breakfast to-go available for a fee 6:00 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; USD 15 to 45 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Black Gold Bar
  • Cafe on the Lake

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 646 out of 1078 reviews
Rating 8 - Good. 195 out of 1078 reviews
Rating 6 - Okay. 114 out of 1078 reviews
Rating 4 - Poor. 58 out of 1078 reviews
Rating 2 - Terrible. 65 out of 1078 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Mar 2025

10/10 Excellent

Micole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, we really enjoyed our stay
Stayed 2 nights in Mar 2025

8/10 Good

Vilma

Stayed 2 nights in Mar 2025

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool lobby and the room was very comfortable.
Stayed 4 nights in Mar 2025

4/10 Poor

Diamond

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel itself was gorgeous and they cleaned your room every day but the noise and the music and children running and screaming could be heard on the 3rd floor and I was for a week to visit a sick parent and coming back at night to rest from a stressful day was all I wanted. I even had to call down twice once to ask to turn down the music and the other to ask did the children not have a curfew because it was after midnight and you could hear them running and screaming. Cute for kids but not after midnight.
Stayed 7 nights in Feb 2025

6/10 Okay

Marisela

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities
It was okay
Stayed 2 nights in Mar 2025

10/10 Excellent

Marco

Stayed 2 nights in Feb 2025

10/10 Excellent

Quayla

Liked: Property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Sang

Stayed 3 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice. I think the lobby is the nicest thing of the hotel. The rooms were big but I felt like they were a little outdated except for the TV. TV was nice and big.
Stayed 2 nights in Mar 2025

8/10 Good

Arteikia

Liked: Staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

Never again

Checked in. Had a emergency ( death in family). Had to leave ASAP. Told the hotel ask if I could get a raincheck. They said no. And Still charged me. Valet guy was some guy from the ghetto with a thug mentality. Won't ever stay there again!
Stayed 1 night in Mar 2025

10/10 Excellent

Luis

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

None
Stayed 2 nights in Feb 2025

8/10 Good

Cymbre

Stayed 1 night in Mar 2025

10/10 Excellent

Julian

Stayed 1 night in Feb 2025

10/10 Excellent

Khanh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place
Stayed 1 night in Feb 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 3 nights in Feb 2025

6/10 Okay

Naveen

Travelled with family, Business traveller
Disliked: Amenities
The facility is functional but looks old and tired. Rooms, carpets, decor all has started to age and started to look tired. Room has this musty, and borderline smoky smell to them. The Hotel may want to plan upgrading rooms, and decor for a capital project. Great location off of highway, awesome lobby looks and seating ( that is modern ).
Stayed 3 nights in Feb 2025

10/10 Excellent

Tatiani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Feb 2025