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Quality Suites Houston NW Cy-Fair

2.5 star property

Photo gallery for Quality Suites Houston NW Cy-Fair

Outdoor spa tub
Desk, laptop workspace, blackout curtains, soundproofing
Exterior
Lobby
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Hot tub
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
17550 Northwest Freeway, Houston, TX, 77065
  • Place, Traders Village
    ‪3 min drive‬
  • Place, Sam Houston Race Park
    ‪10 min drive‬
  • Place, Willowbrook Mall
    ‪12 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪29 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Desk, laptop workspace, blackout curtains, soundproofing

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,022 reviews
The price is NZ$182
includes taxes & fees
9 Nov - 10 Nov
Holiday Inn Express & Suites Houston NW/Beltway 8 West Road by IHG

About the area

Houston

In the heart of Houston, Quality Suites Houston NW Cy-Fair is within a 5-minute drive of Jersey Meadow Golf Course and Traders Village. .This golf hotel is 7.7 mi (12.3 km) from Sam Houston Race Park and 12.8 mi (20.7 km) from Houston Premium Outlets.

What's nearby

  • Traders Village - 3 min drive - 3.4 km
  • Sam Houston Race Park - 10 min drive - 8.1 km
  • CityCentre - 10 min drive - 14.9 km
  • Memorial City Mall - 11 min drive - 16.4 km
  • Willowbrook Mall - 12 min drive - 11.5 km

Getting around

  • Houston Station - 22 min drive
  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪Whataburger - ‬4 min walk
  • ‪The Backyard Grill - ‬3 min drive
  • ‪Starbucks - ‬1 min walk

About this property

Quality Suites Houston NW Cy-Fair

Suburban hotel with free breakfast and a 24-hour front desk
Quality Suites Houston NW Cy-Fair offers 54 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium satellite channels. Guests have access to shared bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site.

Children under 8 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 54 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service. A complimentary continental breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and 25 meeting rooms. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6 AM and 9 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 9 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Children's pool
  • Golf caddies
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 25 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (86 centimetre high)
  • Lift (91 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 100
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during October, November, December, January, February, and March:
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 8 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Comfort Inn Hotel Houston
Comfort Inn Houston
Quality Suites Hotel Houston
Quality Suites Houston
Quality Suites Houston NW Cy Fair
Quality Suites Cy Fair at Jones Road
Quality Suites Houston NW Cy-Fair Hotel
Quality Suites Houston NW Cy-Fair Houston
Quality Suites Houston NW Cy-Fair Hotel Houston

Quality Suites Houston NW Cy-Fair Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 112 out of 318 reviews
Rating 8 - Good. 77 out of 318 reviews
Rating 6 - Okay. 50 out of 318 reviews
Rating 4 - Poor. 27 out of 318 reviews
Rating 2 - Terrible. 52 out of 318 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Xylon

Stayed 1 night in Jul 2025

4/10 Poor

Cameron

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
TV did not work, the breakfast ends at 9 for some reason, bathwater gets cold too quickly, ice machine wouldn't work, parking was fine but my friends vehicle was dirty and had a small dent from another driver, room smelt musty
Stayed 2 nights in Jul 2025

6/10 Okay

Alisha

Travelled with family
Liked: Room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Adan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Jeremy

Stayed 5 nights in Jul 2025

2/10 Terrible

Jeremy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Property was immaculately clean. Downside the hot breakfast is a total lie, unless you count you could make a waffle and that is it, as for pastries they sit out about 3 pieces of bread and 3 small donuts which those donuts were the same ones all week. Gross, they advertised a hot breakfast all over and it was not true. Also we needed more towels and they made me bring them out dirty towels before getting new ones, sorry if you want them you come get them. Needless to say we that area boasts many choices to stay at and we will not stay here again.
Stayed 5 nights in Jul 2025

6/10 Okay

sarah

Liked: Cleanliness, staff & service, amenities
Everything was fine other than having to replace the comforter because it had a blood stain, the new comforter had a massive yellow stain. Staff okay. The lady that works night shift is the best though
Stayed 1 night in Jun 2025

6/10 Okay

Robert

Business traveller
Breakfast options were pitiful. Room had some electrical issues.
Stayed 3 nights in Jul 2025

10/10 Excellent

sarah

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Stayed 1 night in Jun 2025

4/10 Poor

Mary

Travelled with family
Liked: Cleanliness
No Hot Tub as advertised. Also...I have a bad back and can't stand in the shower...and the bath tub drain was broken.... We informed the owner and it looks like they went to dollar tree and purchased one that didn't work...and we had to do modifications to make it work so ehoe
Stayed 1 night in May 2025

10/10 Excellent

Oskar

Stayed 1 night in May 2025

2/10 Terrible

Samantha

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Property was under renovation and the WiFi was nothing. When you walked in it smelled and the room smelled bad.our tv didn’t work , there breakfast was only cereal and waffles and the waffles came out uncooked and the pool is nothing like the picture doesn’t have a hot tub or the waterfall as in the pictures
Stayed 3 nights in Apr 2025

6/10 Okay

skyler

Travelled with family
Liked: Cleanliness

No effin hot tub

The hotel was very clean but it was listed as having a hot tub which was the whole reason we chose it. It does NOT have a hot tub.
Stayed 1 night in Apr 2025

8/10 Good

Sandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub was a bit outdated and the door needed to he pushed to make sure it closed. Overall, it was safe, clean, and great customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything great service was amazing
Stayed 2 nights in Mar 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked it what close to shopping
Stayed 2 nights in Mar 2025

2/10 Terrible

DONALD, Cypress

Liked: Staff & service
Disliked: Property conditions & facilities
Staff was nice. Unfortunately found roaches in my room
Stayed 1 night in Mar 2025

2/10 Terrible

Fatima

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor quality room, i had to clear the room before I could unpack. The sofa have some much trash in it. I got a rash. The toilet was stopped up and i was told i had to unstop it myself. I have given a plunger to do the work. Mangers or staff where never at the front desk. This is a place that needs better care in management. Pictures online are not the same. They list hot tub but there is not one. Washer machine and dryer don't work. I wanted my money back and was told not available. My vacation to Taxes was a nightmare. If you have a family this place is not for them.

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Trever

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Santhi Priya

Stayed 4 nights in Feb 2025

8/10 Good

Kassandra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Coffee machine has mold. Bugs in the bed. Charging plug next to the bed does not work.
Stayed 1 night in Jan 2025

2/10 Terrible

Kathryn

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Katie

Disliked: Amenities
Bugs in room, smelled weird, hot tub did not work.
Stayed 2 nights in Dec 2024