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Staybridge Suites Houston Willowbrook by IHG

3.0 star property

Photo gallery for Staybridge Suites Houston Willowbrook by IHG

Welcome to the Staybridge Suites, featuring a grand entrance with a welcoming archway and a sign above.
Relax in the warm atmosphere of our lobby, featuring a central fireplace and comfortable seating areas.
Surrounded by lush greenery, this tranquil setting offers a serene escape with a golf course nearby.
Relax on the patio with a view, surrounded by comfortable seating and tables.
Relax by the pools surrounded by lush greenery and trees.

Popular amenities

  • Room service
  • Kitchen
  • Pool
  • Pet-friendly
  • Parking included

Explore the area

Map
10750 N Gessner Rd, Houston, TX, 77064
  • Heron Lakes Golf Course
    ‪7 min walk‬
  • Sam Houston Race Park
    ‪10 min walk‬
  • Willowbrook Mall
    ‪3 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪21 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 2 Bedrooms, Kitchen (Business Lounge Access)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Kitchen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed, Kitchen

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Kitchen

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, Kitchen (Mobility, Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, Kitchen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Studio Suite, Kitchen

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Kitchen

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 Queen Bed

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About the area

Houston

With a stay at Staybridge Suites Houston Willowbrook by IHG in Houston, you'll be within a 5-minute drive of Heron Lakes Golf Course and Sam Houston Race Park. .This hotel is 2.6 mi (4.2 km) from Willowbrook Mall and 2.8 mi (4.5 km) from Houston Methodist Willowbrook Hospital.

What's nearby

  • Heron Lakes Golf Course - 7 min walk - 0.6 km
  • Sam Houston Race Park - 10 min walk - 0.9 km
  • Willowbrook Mall - 3 min drive - 5.2 km
  • Houston Methodist Willowbrook Hospital - 4 min drive - 7.1 km
  • Vintage Park - 9 min drive - 13.0 km

Getting around

  • Houston Station - 25 min drive
  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪Hickory Hollow Restaurants & Catering - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Jack in the Box - ‬7 min walk
  • ‪Buffalo Wild Wings - ‬4 min drive
  • ‪Wendy's - ‬3 min drive

About this property

Staybridge Suites Houston Willowbrook by IHG

Hotel with free breakfast, a quick walk to Heron Lakes Golf Course
Staybridge Suites Houston Willowbrook by IHG offers 114 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. A pillow menu is available. 42-cm LCD televisions come with premium satellite channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 114 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Wired and wireless internet access is complimentary, while 42-cm LCD televisions with satellite programming provide entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Houston? This hotel has 450 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM. A complimentary manager's reception is offered on select days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)

Things to do

  • Gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 450 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-cm LCD TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Outdoor pool
The following facilities are closed on Friday and Saturday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 15 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The seasonal pool will be open from April to September
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Houston Staybridge Suites
Staybridge Suites Houston
Staybridge Suites Houston Willowbrook
Staybridge Suites Willowbrook
Staybridge Suites Willowbrook Aparthotel
Staybridge Suites Willowbrook Aparthotel Houston
Staybridge Suites Willowbrook Houston
Staybridge Suites Houston-Willowbrook Hotel Houston
Staybridge Suites Houston Willowbrook Aparthotel

Staybridge Suites Houston Willowbrook by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 198 out of 363 reviews
Rating 8 - Good. 89 out of 363 reviews
Rating 6 - Okay. 37 out of 363 reviews
Rating 4 - Poor. 14 out of 363 reviews
Rating 2 - Terrible. 25 out of 363 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Nashara

Disliked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Jeremy

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Smelly

Front desk was very friendly, however when we first entered the hotel, there was a very nasty smell; like vomit and that smell was all throughout the elevator. Our room, 326, carpets were very nasty. The fridge did not work well very noisy, and the shower curtain was no help in keeping the water off the floor. Would not go back
Stayed 4 nights in Apr 2025

4/10 Poor

Christina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a great experience

Stay was not so great. We travel alot for baseball and this was by far the worst stay. I used the restroom and there was hair on the walls of the restroom. Shower pipes didn’t work without screeching the whole time. We unloaded our stuff from the car to enter on the side of the hotel and the keypad didn’t work. Once we finally got in the building we went up the stairs with our stuff and our key didn’t work to the room. We had to go back down to the lobby.
Stayed 1 night in Mar 2025

10/10 Excellent

Kendriea

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
To the lady that checked me in on Saturday; with the beautiful blue eyes; please forgive me for not getting your name; again thank you!! Keep being a blessing.
Stayed 1 night in Apr 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Anna

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a safe location and front desk staff were friendly and nice. The only complaint was the cleaning service staff kept knocking at our door since before 9 am and checking every hour, even though check out was until 12 pm.
Stayed 1 night in Mar 2025

10/10 Excellent

Elias

Stayed 1 night in Mar 2025

2/10 Terrible

Joyce

Disliked: Cleanliness

2/10 Terrible

Joan M

Disliked: Cleanliness, staff & service, property conditions & facilities
Police cars all over the entrance and inside the lobby, elevators, etc. Children of guests running rampant through the halls. The check-in clerk stated that the rooms were vandalized and destroyed and police had been there for four hours. My friends and I canceled our reservations and left.
Stayed 1 night in Feb 2025

10/10 Excellent

Donna

Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 3 nights in Jan 2025

10/10 Excellent

Kelly, Spring

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet Professional and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

LaTesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Tanna

Stayed 3 nights in Oct 2024

10/10 Excellent

Tanna

Stayed 3 nights in Oct 2024

10/10 Excellent

SHABANA MARY

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the property. The location was very convenient to go to the airport and was very close to the shopping mall .
Stayed 2 nights in Nov 2024

8/10 Good

Tesha

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2024

6/10 Okay

Jacqueline

Travelled with family, Business traveller
Liked: Staff & service, amenities
Staff was very friendly and helpful but room had bugs …
Stayed 2 nights in Nov 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly. Suites are sufficiently clean. Could stand a little more dusting. The only complaint that I truly have is that there’s dog poop everywhere. That definitely needs to be picked up. Nobody wants to step in poop and bring it into their rooms.
Stayed 2 nights in Oct 2024

4/10 Poor

Rebecca

Stayed 1 night in Oct 2024

2/10 Terrible

Dewayne

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is dirty and has bed bugs on the bed
Stayed 1 night in Oct 2024

6/10 Okay

Anastasia

Stayed 1 night in Oct 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Stayed 2 nights in Sep 2024