Got stranded in Indy due to snow so decided on this hotel as it included: airport shuttle, gym, restaurant, and was reasonably priced.
The front desk staff and shuttle drivers were so kind.
Overall, I would not stay long here or I would choose elsewhere next time for the following reasons:
—My room was not very clean. There was curly pubic hair in the bathroom, the cover to the water heater was loose so there was this dark gaping hole in the wall in front of your bed, the tabletops were not clean.
—The restaurant staff were 0/0 awful. Little to no service, inattentive, forgot about my order etc… I eventually moved over to the bar, and was ignored for a while. Two guys sat at the bar after me and they were spoken to first and immediately served. Was it because I was asian? I don’t know but overall the service was 0/5, the wine glass was dirty, and the food is. 2.5/5.