Upon arrival I found out the room I had booked was not available (1 king suite) and was given a two room two- queen instead. Upon arriving on the 4th floor where my room was located, I was immediately hit with the smell of dog urine and cheap carpet shampoo, which permeated the entire hallway. There were burned out electrical sockets down the hallways as well. Getting to our room, you had to force the door open as it stuck in the jamb, as well as push it closed real hard or else the it wouldn't secure. The room was a lot more cramped than what I was looking for in my original booking, and the sleeping arrangements were not ideal as we had been expecting a king bed. They refused to give me another room. The pool was over chlorinated as well. The one redeeming quality was the free breakfast buffet, which was everything a buffet should be, including an omelet station.