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Best Western Plus Finger Lakes Inn & Suites

2.5 star property

Photo gallery for Best Western Plus Finger Lakes Inn & Suites

Exterior
Lobby
Meeting facility
Indoor pool
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

View map
3175 Fingerlake East Drive, Cortland, NY, 13045
  • State University of New York-Cortland
    ‪3 min drive‬
  • Greek Peak Mountain Resort
    ‪12 min drive‬
  • Cascades Indoor Waterpark
    ‪12 min drive‬
  • Ithaca, NY (ITH-Tompkins Regional)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Bathtub)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 368 reviews
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includes taxes & fees
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About the area

Cortland

With a stay at Best Western Plus Finger Lakes Inn & Suites in Cortland, you'll be a 4-minute walk from Shipwreck Golf Amusement Center and a 3-minute drive from State University of New York-Cortland. .This hotel is 4.9 mi (7.9 km) from Central New York Living History Center and 5.3 mi (8.5 km) from Tompkins Cortland Community College.

What's nearby

  • Shipwreck Golf Amusement Center - 3 min walk - 0.3 km
  • State University of New York-Cortland - 3 min drive - 3.6 km
  • Greek Peak Mountain Resort - 12 min drive - 13.9 km
  • Cascades Indoor Waterpark - 12 min drive - 13.9 km
  • Cornell University - 28 min drive - 32.4 km

Getting around

  • Ithaca, NY (ITH-Tompkins Regional) - 22 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪A&W Restaurant - ‬2 min drive
  • ‪Applebee's Grill + Bar - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪China City - ‬5 min drive

About this property

Best Western Plus Finger Lakes Inn & Suites

Hotel with free breakfast, a quick walk to Shipwreck Golf Amusement Center
Best Western Plus Finger Lakes Inn & Suites offers 64 accommodations with coffee/tea makers and bathrobes. LED televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Cortland hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, and LED televisions with cable programming provide entertainment. Private bathrooms have hair dryers and bathrobes. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Best Western Plus Finger Lakes Inn & Suites. A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Finger Lakes
Best Western Plus Finger Lakes
Best Western Plus Finger Lakes Cortland
Best Western Plus Finger Lakes Inn
Best Western Plus Finger Lakes Inn Cortland
Best Western Plus Finger Lakes Inn Suites
Plus Finger Lakes & Suites
Best Western Plus Finger Lakes Inn & Suites Hotel
Best Western Plus Finger Lakes Inn & Suites Cortland
Best Western Plus Finger Lakes Inn & Suites Hotel Cortland

Reviews

Best Western Plus Finger Lakes Inn & Suites Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 891 reviews
Rating 8 - Good. 265 out of 891 reviews
Rating 6 - Okay. 113 out of 891 reviews
Rating 4 - Poor. 63 out of 891 reviews
Rating 2 - Terrible. 37 out of 891 reviews

Reviews

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice
Stayed 1 night in Jun 2025

10/10 Excellent

George

Stayed 2 nights in Jun 2025

6/10 Okay

Tonni

Travelled with family
Liked: Staff & service

disappointed

when we checked in there were still dirty linens in our room. The breakfast buffet didn't have coffee. Our room was never cleaned and we had to ask at the desk everyday for clean towels.
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Joseph

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Front desk staff was not social at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, would stay again

great stay. I just needed one night close to SUNY for the Empire games. After competition I relaxed in the very cold pool, which was nice. Pretty lobby, nice staff. Would recommend.
Stayed 1 night in Jun 2025

8/10 Good

Osman

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Certainly! Here's a positive review for the Best Western in Cortland: Excellent Stay at Best Western in Cortland! I had a wonderful experience at the Best Western in Cortland. The hotel has a very welcoming and attractive appearance from the outside, and the interior is just as impressive. The rooms are modernly furnished, clean, and incredibly comfortable — perfect for relaxing after a day of exploring or attending events at SUNY Cortland. The location is also very convenient, just a short drive to the university and nearby attractions. The staff was friendly and attentive, making sure all our needs were met. I highly recommend this hotel for anyone visiting Cortland — whether for business, leisure, or a quick getaway. I look forward to staying here again!
Stayed 1 night in May 2025

4/10 Poor

Anthony

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Karthikeyan

Liked: Staff & service
The room and the shower area was not clean. The front desk service was good.
Stayed 2 nights in May 2025

8/10 Good

Crystal

Tv didn’t work a/c doesn’t stay cool
Stayed 1 night in May 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Billy

Travelled with family, Business traveller
Liked: Amenities
So far so good!!
Stayed 1 night in May 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Convenient to SUNY Cortland. Helpful staff. Good breakfast options. Comfortable beds. My only concern about this property is in the general upkeep and maintenance. I was given a room with a window that didn’t close completely, making the road noise very loud inside the room. The staff member graciously moved me to a different room and said he would make note of the maintenance issue. However, when I spoke with my husband later, he told me that he had also been placed in that room on his last trip and asked to move. That was well over a year ago. It seems like that would be enough time to fix a window. Other than that, the hotel was sufficient for my needs, though if I had a choice of staying there again or down the road, I would probably choose down the road.
Stayed 1 night in May 2025

8/10 Good

Katherine

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good, beds not bad, breakfast not the best. But not easy to get too.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very nice and the room was clean. The TV and shower could use updating.
Stayed 1 night in May 2025

6/10 Okay

Kimberly

Stayed 1 night in May 2025

8/10 Good

Patrina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very nice and friendly.
Stayed 1 night in May 2025

10/10 Excellent

Joanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our college visit to SUNY Cortland. It was clean, inexpensive, & close to campus. We will definitely be back!
Stayed 1 night in Apr 2025

8/10 Good

SHADAWN MCCOY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and spacious. Bed was comfortable. Complimentary breakfast was good with nice options. Stayed one night and I would stay again especially to have a chance to get in pool.
Stayed 1 night in May 2025

8/10 Good

Maria, Ozone Park

Liked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Apr 2025

8/10 Good

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional! Though Continental breakfast was limited it was fresh, hot presently in a clean dining room.
Stayed 4 nights in Apr 2025

2/10 Terrible

Farah, Astoria

Stayed 1 night in Mar 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice relaxing stay.
Stayed 1 night in Apr 2025