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The Westin Jackson

4.0 star property

Photo gallery for The Westin Jackson

Exterior
Indoor pool
Bar (on property)
Bar (on property)
View from property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym

Explore the area

View map
407 South Congress Street, Jackson, MS, 39201
  • Place, Jackson Convention Complex
    ‪10 min walk‬
  • Place, Mississippi Civil Rights Museum
    ‪13 min walk‬
  • Place, Mississippi State Capitol
    ‪15 min walk‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

9.6 out of 10
Exceptional
(32 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds

9.0 out of 10
Wonderful
(24 reviews)
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 78 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Hearing Accessible)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Hearing Accessible)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Hearing Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

Premium bedding, minibar, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Access, Transf Shwr)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room, 1 King Bed, Accessible, City View | City view
Hilton Jackson
Jackson
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 1,001 reviews
The price is NZ$151
includes taxes & fees
17 May - 18 May
Hilton Jackson

About the area

Jackson

With a stay at The Westin Jackson, you'll be centrally located in Jackson, just a 4-minute walk from Metro Jackson Chamber of Commerce and 5 minutes by foot from Mississippi Governor's Mansion. .This spa hotel is 0.3 mi (0.5 km) from Lamar Life Building and 0.4 mi (0.6 km) from Old Capitol Museum.

What's nearby

  • Mississippi Museum of Art - 6 min walk - 0.6 km
  • Mississippi Governor's Mansion - 7 min walk - 0.6 km
  • Jackson Convention Complex - 10 min walk - 0.9 km
  • Mississippi Civil Rights Museum - 13 min walk - 1.1 km
  • Mississippi State Capitol - 15 min walk - 1.3 km

Getting around

  • Jackson Station - 13 min walk
  • Evers Intl. Airport (JAN) - 16 min drive

Restaurants

  • ‪Hal & Mal's - ‬7 min walk
  • ‪Martin's Downtown - ‬5 min walk
  • ‪Mayflower Cafe - ‬12 min walk
  • ‪Estelle Wine Bar & Bistro - ‬1 min walk
  • ‪Hen & Egg - ‬13 min walk

About this property

The Westin Jackson

The Westin Jackson offers 203 accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Jackson hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
Soul Spa has 7 treatment rooms. Services include facials and body treatments. The spa is equipped with a hot tub. The spa is open select days.
Make yourself at home in one of the 203 guestrooms featuring iPod docking stations and LED televisions. Wireless internet access (surcharge) is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy local cuisine at Estelle Southern Table, a restaurant which features a bar/lounge, or stay in and take advantage of the room service. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Jackson? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 11 meeting rooms.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 1:00 PM.
Estelle Southern Table - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered valet parking on site (USD 32 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 1:00 PM on weekends; USD 20 to 50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Estelle Southern Table

Things to do

  • Full-service spa
  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11 meeting rooms
  • 12,000 square feet of conference space
  • Business centre

Full-service spa

  • 7 treatment rooms
  • Facials
  • Hot tub
  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LED TV
  • IPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 21.60 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 20 to 50 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Uncovered valet parking fee: USD 32 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Westin Jackson Hotel
Westin Jackson
The Westin Jackson Hotel
The Westin Jackson Jackson
The Westin Jackson Hotel Jackson

The Westin Jackson Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 916 reviews
Rating 8 - Good. 152 out of 916 reviews
Rating 6 - Okay. 56 out of 916 reviews
Rating 4 - Poor. 29 out of 916 reviews
Rating 2 - Terrible. 24 out of 916 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Breanna

Stayed 1 night in Jan 2026

6/10 Okay

Nichole

Bed & pillows were uncomfortable.... miss the "heavenly bed"
Stayed 1 night in Jan 2026

10/10 Excellent

Salvatore

Stayed 2 nights in Jan 2026

10/10 Excellent

Ashely

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey

Stayed 1 night in Jan 2026

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities
Staff was amazing. Room was excellent.
Stayed 2 nights in Jan 2026

10/10 Excellent

Nickie

Liked: Cleanliness, staff & service, amenities
Clean room and great staff
Stayed 1 night in Jan 2026

8/10 Good

Brittany

Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Dr. LaKetia Kee

Business traveller
Liked: Cleanliness, staff & service, amenities
The crew here is ALWAYS a joy! They know me by name given the amount of time that I always choose staying here! Love it and them!
Stayed 1 night in Jan 2026

10/10 Excellent

Avis

Liked: Cleanliness, amenities, property conditions & facilities
Clean room… Comfy bed…. Nice spa and staff… even the valet staff who availed when they saw a need. Thank you. Nice property. Good restaurant.
Stayed 2 nights in Jan 2026

10/10 Excellent

Dunri

Staff was so nice!
Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

RAMI RIYAD ISMAIL

Liked: Cleanliness, staff & service, amenities
Cleen, good service
Stayed 1 night in Jan 2026

10/10 Excellent

Molly

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Slept great and enjoyed the bar and restaurant! Staff was extremely friendly and we were so please we could bring our dog with us.
Stayed 1 night in Jan 2026

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms they do a great job of keeping up the conditions of the rooms as well
Stayed 4 nights in Dec 2025

10/10 Excellent

jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

damita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Very Nice hotel!
Stayed 2 nights in Jan 2026

6/10 Okay

frederic, San Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The review and rating is about the experience we had for dinner at the hotel restaurant. Never have I seen so much staff in the kitchen to deliver so little food in such a long time in a night when the restaurant was at below 20% occupancy. Allow me to add the food was mediocre, and not matching the menu description. To top it, it was grossly overpriced for the quality served, which basically was straight out of a Sysco truck. The only highlight was watching the staff as the arguments, useless flor manager and kitchen staff turned it in a farcical spectacle. Besides that, rooms were fine, clean. Bedding was fine if not great.
Stayed 1 night in Jan 2026

4/10 Poor

Temekia

Liked: Staff & service
Disliked: Cleanliness, amenities
The sheets and towels were stained, dingy, and dirty. The room had live roaches. The shower bracket was falling apart and couldn't hold the soap, face cleaners, or shower gels. Basically just old and needs some upkeep. Not to mention parking is a nightmare. The lobby was beautifully decorated though.
Stayed 3 nights in Dec 2025

8/10 Good

Xiaojin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is nice and clean
Stayed 1 night in Jan 2026

10/10 Excellent

BreAnna

Stayed 1 night in Jan 2026

10/10 Excellent

Jamie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Stopped halfway to Atlanta. I wish the indoor pool would have been a bit warmer but everything was clean and great! Also, the restaurant was impeccable. The rooms were clean and wonderful. Surrounding area a bit sketchy but you feel very safe on the property!
Stayed 1 night in Dec 2025

10/10 Excellent

Sherman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

6/10 Okay

Ian

Liked: Amenities
Disliked: Cleanliness
Transparency on parking costs.
Stayed 1 night in Dec 2025