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Herbert Samuel Jerusalem

Photo gallery for Herbert Samuel Jerusalem

Indoor pool
Luxury Suite | Living area
Middle Eastern cuisine
Luxury Suite | View from room
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
Shamai 25, Jerusalem
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Mamilla Mall
    ‪8 min walk‬
  • Place, Machane Yehuda Market
    ‪12 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪38 min drive‬

Room options

View all photos for Deluxe Room

View from room

Deluxe Room

9.6 out of 10
Exceptional
(22 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout curtains

Superior Room

8.4 out of 10
Very good
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Living area

Luxury Suite

  • Sleeps 3
  • 1 King Bed

Superior Room

  • Sleeps 2

Luxury Suite

  • Sleeps 3

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

View all photos for Executive Room

Minibar, in-room safe, desk, blackout curtains

Executive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Comfort

Minibar, in-room safe, desk, blackout curtains

Superior Comfort

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room (Zion square view)

Minibar, in-room safe, desk, blackout curtains

Superior Room (Zion square view)

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Deluxe Room

  • Sleeps 2

Superior Comfort Room

  • Sleeps 2

Executive Room

  • Sleeps 2

Superior Room (Zion Square View)

  • Sleeps 2

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About the area

Jerusalem

With a stay at Herbert Samuel Jerusalem, you'll be centrally located in Jerusalem, within a 5-minute drive of Al-Aqsa Mosque and Ben Yehuda Street. .This luxury hotel is 0.1 mi (0.1 km) from Mount Herzl and 0.1 mi (0.1 km) from Zion Square.

What's nearby

  • Ben Yehuda Street - 1 min walk - 0.1 km
  • Mamilla Mall - 8 min walk - 0.8 km
  • Machane Yehuda Market - 12 min walk - 1.0 km
  • Jaffa Gate - 12 min walk - 1.0 km
  • Church of the Holy Sepulchre - 13 min walk - 1.2 km

Getting around

  • Yekuti'el Adam Station - 20 min drive
  • Jerusalem Biblical Zoo Station - 21 min drive
  • Ben Gurion Airport (TLV) - 44 min drive

Restaurants

  • ‪Mike's Place (מייק'ס פלייס) - ‬1 min walk
  • ‪The Coffee Bean (קופי בין) - ‬2 min walk
  • ‪Katzefet (קצפת) - ‬2 min walk
  • ‪Tmol Shilshom (תמול שלשום) - ‬1 min walk
  • ‪Mr. Greens - ‬1 min walk

About this property

Herbert Samuel Jerusalem

Luxury hotel with a full-service spa and a 24-hour fitness center
Herbert Samuel Jerusalem offers 137 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Jerusalem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free international calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 137 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free international calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Stop by the hotel's restaurant for dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Middle Eastern cuisine and serves dinner only. Reservations are required.
Lobby Cafe - This café specializes in vegetarian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:00 AM for a fee: USD 35 for adults and USD 35 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lobby Cafe

Things to do

  • 24-hour gym
  • Bicycles
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free international calls
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and public holidays is 1 hour after sunset, which is approximately 7 PM in winter and 9 PM in summer.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Israel Value-Added Tax (VAT) at 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Israel.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 for adults and USD 35 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or hot tub without adult supervision
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Herbert Samuel Jerusalem Hotel
Herbert Samuel Hotel
Herbert Samuel Jerusalem
Herbert Samuel
Herbert Samuel Jerusalem Hotel
Herbert Samuel Jerusalem Jerusalem
Herbert Samuel Jerusalem Hotel Jerusalem

Herbert Samuel Jerusalem Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 779 reviews
Rating 8 - Good. 181 out of 779 reviews
Rating 6 - Okay. 59 out of 779 reviews
Rating 4 - Poor. 26 out of 779 reviews
Rating 2 - Terrible. 22 out of 779 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Risa

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location and amazing breakfast. It's very clean but the hotel rooms and hallways need TLC.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Suzanne

Liked: Amenities
Disliked: Property conditions & facilities
The rooms are a bit rundown.
Stayed 14 nights in Oct 2025

10/10 Excellent

Stuart, McLean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Great location and friendly staff.
Stayed 3 nights in Oct 2025

10/10 Excellent

Harvey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Marc

Stayed 17 nights in Sep 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best! Breakfast is awesome, service very good, lots of shopping in the area and 10 min walk to old city
Stayed 7 nights in Oct 2025

8/10 Good

Howard

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Front desk and reception and concierge staff were excellent. The breakfast restaurant was OK but tables were not cleaned and dishes piled up andcsome of the food that was supposed to be hot. Was not hot.
Stayed 3 nights in Oct 2025

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities
In the center of Jerusalem
Stayed 2 nights in Oct 2025

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly service, lots of walking options
Stayed 3 nights in Sep 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I recommend this hotel to everybody

Great breakfast great chops
Stayed 1 night in Aug 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

The breakfast was great. They cleaned my reliablly Tamir at the front desk was very helpful. The shops were all over the place and so with music.
Stayed 7 nights in Aug 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 16 nights in Aug 2025

8/10 Good

JOTHAM

Stayed 1 night in Sep 2025

10/10 Excellent

Mousa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great value
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable and pleasant front desk staff. Amazing location.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tamer at reception was excellent!
Stayed 1 night in Jun 2025

6/10 Okay

Sion

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Ora

Stayed 1 night in Jun 2025

10/10 Excellent

cara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go to Israel!! great hotel

Tamer at the front desk was extremely helpful! My husband was sick and he got a Dr for him. This truly felt like a home away from home. the location is amazing... everything is right at the front door and everything is within walking distance. The pool and spa are excellent as well. Rooms are big for Israel. Please go to Israel and enjoy this nice hotel!
Stayed 1 night in May 2025

10/10 Excellent

cara

Stayed 3 nights in May 2025

10/10 Excellent

Cara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid great hotel!!!

Tamer at the front desk was so helpful and accommodating! My husband was sick and he helped me get a Dr. everyone should come to Israel!!! Such a great country. This hotel is wonderfully located and a good value. Can walk to everything!
Stayed 1 night in May 2025

10/10 Excellent

Thamar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Herbert Samuel in Jerusalem provides incredible value for money and world-leading service. Every staff member I encountered was friendly, professional, helpful, and committed to customer service. Nothing was too much trouble for them, and they always followed up on requests to make sure things had been sorted or resolved. It's not the cheapest hotel around this area, but with the Herbert Samuel, you get way more than you pay for. I look forward to my next stay there.
Stayed 5 nights in May 2025