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Thilanka Hotel

4.0 star property

Photo gallery for Thilanka Hotel

Outdoor pool
Exterior
Royal Room | Balcony view
Reception
Gym

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
#. 03, Sangamitta Mawatha, Kandy, 20000
  • Place, Udawatta Kele Sanctuary
    ‪1 min walk‬
  • Place, Kandy Lake
    ‪3 min walk‬
  • Place, Temple of the Tooth
    ‪10 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 45 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Suite

Deluxe Suite

Deluxe Suite

  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Royal Room

Royal Room | Balcony view

Royal Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

Similar properties

Front of property
Kandy Myst by Cinnamon
Kandy
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 14 reviews
The price is NZ$201
includes taxes & fees
14 May - 15 May
Kandy Myst by Cinnamon

About the area

Kandy

When you stay at Thilanka Hotel in Kandy, you'll be in a shopping district, within a 10-minute walk of Udawatta Kele Sanctuary and Kandyan Art Association & Cultural Centre. .This hotel is 0.5 mi (0.9 km) from National Museum and 0.7 mi (1.2 km) from British Garrison Cemetery.

What's nearby

  • Udawatta Kele Sanctuary - 1 min walk - 0.1 km
  • Kandy Lake - 3 min walk - 0.3 km
  • Temple of the Tooth - 10 min walk - 0.9 km
  • Royal Palace of Kandy - 12 min walk - 1.0 km
  • Wales Park - 13 min walk - 1.1 km

Getting around

  • Kandy Railway Station - 13 min drive
  • Bandaranaike Intl. Airport (CMB) - 166 min drive

Restaurants

  • ‪Hideout Lounge - ‬17 min walk
  • ‪Senani Restaurant - ‬5 min drive
  • ‪Balaji Dosai - ‬16 min walk
  • ‪Grand Sky Lounge - ‬3 min drive
  • ‪World Of Spice - ‬19 min walk

About this property

Thilanka Hotel

Thilanka Hotel offers 15 accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with satellite channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Kandy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site.
Make yourself at home in one of the 15 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-in, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Thilanka Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free valet parking on site
  • Limited on-site valet parking

Food and drink

  • Daily full breakfast available 7:30 AM to 10:30 AM for a fee: USD 10 for adults and USD 5 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 20 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: USD 54.80

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10 for adults and USD 5 for children
  • Airport shuttle fee: USD 60 per vehicle (one-way)
  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Hotel Thilanka

Thilanka Hotel

Thilanka Kandy

Thilanka Hotel Kandy

Thilanka

Thilanka Hotel Hotel

Thilanka Hotel Kandy

Thilanka Hotel Hotel Kandy

Thilanka Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 43 out of 104 reviews
Rating 8 - Good. 39 out of 104 reviews
Rating 6 - Okay. 12 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 4 out of 104 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
All staff were fantastic so friendly and welcoming. Special shout out to the pool manager and our waiter Nadana who both took special care of us.
Our room
View of pool
View across the pool at night
Stayed 2 nights in Feb 2026

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities
Very comfortable rooms, good food, lovely views, helpful staff, nothing not to like!
Stayed 6 nights in Jan 2026

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel, great location. The outside area, pools and bar etc are superb with far reaching views of the hills and city below. Great rooms too, spacious and clean. Food was excellent too
Stayed 3 nights in Jan 2026

8/10 Good

Harmeet

Travelled with group
Liked: Cleanliness
Fantastic views of the lake and mountains from all over the Hotel and room balcony. Stunning infinity swimming pool. The room was a bit dated and the AC, TV, Phone didn’t work. Buffet dinner at the hotel restaurant was below average.
Stayed 2 nights in Jan 2026

10/10 Excellent

Anoop

Liked: Cleanliness, staff & service, amenities
Best resort for quiet relaxation
Stayed 2 nights in Jan 2026

8/10 Good

Shannon

Stayed 1 night in Oct 2025

10/10 Excellent

Asitha

Stayed 1 night in May 2025

10/10 Excellent

MATT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and very good restaurant

Convenient location. Great view. Clean and comfortable. Very good restaurant - many testy food options.
Stayed 1 night in Dec 2024

10/10 Excellent

Jiwanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay when visiting the temple. Hotel is well maintained, and the staff is excellent. Food selection and preparation is good.
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing about the Thilanka is the location and stunning view from the pool. The rooms are spacious and comfortable but slightly tired. The buffet offered a good selection of food and both breakfast and dinner. Would definitely recommend staying here, excellent value for money.
Stayed 1 night in Aug 2024

8/10 Good

Isabel, Malaga

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

simon, Andover

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Lorrie

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Porama

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the lobby manager provided excellent service and it almost felt like home to us.. Thank you and would definitely stay next time I visit Kandy
Stayed 6 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was great

It was great!
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor staff attitude and service Good view and swimming pool though
Stayed 1 night in Feb 2020

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but....

This is a premier hotel. The room was generous and comfortable. The issues that distracted from our stay was the overpriced breakfast and dinner buffet. Overpriced in the sense that for the price charged the offering lacked a wow factor. There were some minor plumbing issues that weren't serious but indicative of a lack of attention to detail. The currency exchange rate offered was the worst that we encountered anywhere in Sri Lanka. Not something of which to be proud.
Stayed 3 nights in Feb 2020

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, sharp practice. The photo of the swimming pool and some others that you have no your website for the Thilanka is NOT the Thilanka Hotel in Kandy. It is of some other hotel which is clearly on the coast. This hotel is described as a 4 star. This is clearly false from the moment you walk into ther cramped shabby building and are met by clearly untrained staff. It is at best a very weak 3 star hotel. The general condition of the place is shabby - dirty, badly painted, not maintained, liberally filled with insects and a swarm of mosquitoes at night. The food was appalling - cheap bread left out overnight, sweetened and watered down juices and coffee the like of which i haven't tasted in over 30 years. Staff were clueless, poorly trained and lacked the kind of essential English skills needed in this industry (and which we found in every other of the 7 hotels we stayed in in Sri Lankla during our stay). our room - the 'suite'!! A large leftover space at the end of the corridor with not a right-angle in the place. Curtains which didn't open; windows to a microscopic balcony whch had not been cleaned in a very long time; mosquitoes everywhere (and our driver's room had bed bugs meaning he had to sleep in the car! Three nights at this hotel cost more than a genuine 5 star hotel in Colombo - the Cinnamon Grand. All in all a rip-off. Despite complaining to the reception staff, nothing was done either because they could be bothered, didn't know what to do, or just forgot.
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
WiFi Connection very bad
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I requested a quiet room months in advance but was given a noisy one overlooking the pool and restaurant. I was told the hotel was full but they agreed to change rooms after asking to speak with the manager. I booked half board but the waiter was adamant I was on BB and waved his sheet at me stating this. Very rude and unprofessional but he later admitted he was wrong after I suggested he check with the manager. Veg and non veg options were in the same heated trays and food items were not all labelled to indicate what was veg. Horrendous experience with onward transport arranged through hotel. It was expensive but I was promised a new comfortable car with large boot. I complained to the transport owner after getting an old rusty dented vehicle which didn’t fit our bags. He was very rude and said look elsewhere! Ended up with a 13 year old van which was stopped by other drivers on route as the buffer was falling off and then stopped working near the destination as ‘ it struggles with hill climbs’ so we had to stop and let the car rest and drive slowly . The driver was however excellent and professional in dealing with the poorly maintained vehicle. I would recommend booking a vehicle privately and checking the condition the day before. I asked to speak with the general manager a few times during the stay but was told he was not available. Poor customer service and apathetic management
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great breakfast, good location. Building a bit of a slap job but rooms are huge and have all you need
Stayed 2 nights in Dec 2019