Compare Boutique Hotels in Keauhou

The staff keep bugging us to do a time share even when we clearly stated we didn't want to. Everytime we went up to the desk for more amenities they would give us a speach about the time share ultimately leaving a sour taste in our mouths. They also called in the middle of our trip to try and get us to do the time share after many time of us saying no.

Very nice and comfy place. Didn’t want to leave!

Second time staying here and we love how relaxing and not-busy this resort is. Unfortunately, this time there were some issues that could’ve been and should’ve been handled. We had 2 rooms and both didn’t have any soap for bathroom sink provided. We had to call housekeeping to get some so that we could wash our hands after using the bathroom and it took over and hour and 2 calls to get it. We found cockroaches in a couple of areas (the pool and outside our room) and when we called to have someone take care of it, it took over 4 hours and more calls to the front desk. On top of that, the Holoholo store on the property, had THE MOST rude worker. She was in the coffee bar area and every time we went, she was so clearly irritated to have to help anyone. She was equally rude to everyone I saw her come in contact with so I know it wasn’t just toward us. Spoke to the hotel manager, Sally, who was aware and advised about the situation. She was very apologetic but this store isn’t actually associated with the resort. Whatever you do, don’t eat breakfast at the Piko restaurant in the resort. Beyond expensive and none of us enjoyed the food! Lunch bar is great for food however!

Beautiful Condo, great amenities, excellent and friendly staff, Definitely recommend this condo and it’s truly 5 stars.

We loved our ocean and pool view lanai! We would have preferred the ocean pool was the “quiet” pool (there are three pools on the property), and the “quiet” pool is next to the pickleball courts. Within just a few days of our visit we were informed of an additional fee per night for A/C if requested. This information should have been included in the original ad. If it was there, it was buried in the weeds as we didn’t see this upon booking.

The place was a bit on the dusty side, ie front door ledges, lights in master bathroom. Air conditioning was welcome, but should have been informed of the additional 30 a day cost up front at time of booking. Trash and recycling was a bit confusing.