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American Inn & Suites Waterford

3.0 star property

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Lobby
Standard 1 King Non Smoking
Banquet hall

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
7076 Highland Rd, Waterford, MI, 48327
  • Alpine Valley Ski Area
    ‪9 min drive‬
  • Great Lakes Crossing Outlets
    ‪17 min drive‬
  • Pine Knob Music Theatre
    ‪19 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪52 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed, Jetted Tub

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 959 reviews
The price is NZ$257
includes taxes & fees
15 Oct - 16 Oct
Holiday Inn Express Hotel & Suites Waterford by IHG

About the area

Waterford

Located in Waterford, American Inn & Suites Waterford is in the business district, within a 5-minute drive of Huron River and Pontiac Lake State Recreation Area. .This inn is 9.7 mi (15.6 km) from Great Lakes Crossing Outlets and 2 mi (3.2 km) from Pontiac Lake Dog Park.
View more Inns in WaterfordOpens in a new window

What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 1.3 km
  • Huron River - 2 min drive - 2.2 km
  • Alpine Valley Ski Area - 9 min drive - 9.4 km
  • Great Lakes Crossing Outlets - 17 min drive - 16.8 km
  • Pine Knob Music Theatre - 19 min drive - 17.4 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Culver's - ‬7 min walk
  • ‪Mi Lot-Shark Club - ‬9 min walk
  • ‪Taco Bell - ‬3 min drive

About this property

American Inn & Suites Waterford

Inn in Waterford with a sauna and a 24-hour business center
American Inn & Suites Waterford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the inn include an indoor pool and a sauna.
Make yourself at home in one of the 111 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional amenities at this inn include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli serving guests of American Inn & Suites Waterford.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Lift (97 centimetre wide door)
  • Raised toilet seat (53 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

Reviews

American Inn & Suites Waterford Reviews

5.8

5.6/10

Cleanliness

7.0/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness
Rating 10 - Excellent. 173 out of 1005 reviews
Rating 8 - Good. 202 out of 1005 reviews
Rating 6 - Okay. 173 out of 1005 reviews
Rating 4 - Poor. 184 out of 1005 reviews
Rating 2 - Terrible. 273 out of 1005 reviews

Reviews

10/10 Excellent

Gerald

Stayed 1 night in Jun 2025

2/10 Terrible

Serenity

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long term rental, smelt like cat pee "covered" by bleach on the first floor, loud dogs barking. Light fixtures missing out of the ceiling in bathroom, light bulb and lamp shade missing from lamp, air conditioner didn't work, shower was leaking. If your looking for somewhere cheap and lacking on the cleanliness you found it.
Stayed 1 night in Jun 2025

6/10 Okay

Nichole

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy
Stayed 1 night in May 2025

2/10 Terrible

Kathleen, Portage

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible. Everything was dirty, and falling apart. Large dogs were on the property, hallways and the room smelled like smoke and pot. I ended up leaving the hotel as I did not feel safe at all. If it were possible to give a hotel 0 stars, I would.
Stayed 1 night in Jun 2025

2/10 Terrible

Stacy, Highland

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2025

4/10 Poor

Kaleen

Stayed 3 nights in May 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst motel I've ever stayed at. The TV didn't work, there was no phone in the room, the ceiling looked like it had a recent water leak and the elevator was worse than a freight elevator. The motel name was nowhere on the building. When I asked the lady at the front desk to have someone come and look at the TV, after 2 1/2 hours no one had showed up. We were upgraded to a different room but it didn't change my opinion of the motel.
Stayed 1 night in May 2025

2/10 Terrible

Lauri

Disliked: Property conditions & facilities
Did not like anything. Run down building. Room was ok but run down. Outside door was not locked - lack of security. Inside door to hallway was broken, held together with a plastic tie-wrap. Horrible.
Stayed 2 nights in May 2025

2/10 Terrible

Martha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
WE checked out.
Stayed 2 nights in May 2025

4/10 Poor

Ashley

Disliked: Cleanliness, property conditions & facilities
Hotel smell like urine, nets in the hotel room Bathroom ceiling falling apart
Stayed 4 nights in May 2025

6/10 Okay

Angela

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check in was good. Front desk was polite and helpful. But when we went to check in our room at 7pm our was being cleaned. I found this weird because we had a 3pm check in time. Again the girl at the front desk was helpful and assigned us a new room. This hotel is dirty and is in need of a deep clean.
Stayed 2 nights in May 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible experience

Place was nothing like the photos. Absolutely terrible….don’t recommend for anyone. Will never stay again.
Stayed 2 nights in May 2025

6/10 Okay

Cindy

Disliked: Staff & service
Run down, needs tile, cracked walls, needs a lot of work
Stayed 4 nights in May 2025

2/10 Terrible

Sean

Disliked: Cleanliness, property conditions & facilities, room comfort

Add is misleading. Not as nice as the photos look.

Does not look like the photos on the app. Tweakers in the front of the building. A random go-kart in the parking lot. Parked on the grass. At check in there was a tweaker trying to fight the front desk. The man behind the desk said he got caught smoking meth in the room, and wasn’t happy about the cleaning charge. My room smelled so bad of cigarettes, and didn’t have a jacuzzi tub, despite pre-paying for the room that had one. The door looked like it had been kicked in. No chain to lock the door. I left right there and found a new hotel. I still had to pay for my stay, and I will not be going back there. Remember to get your room insured in case an add on this app is misleading.
Stayed 1 night in May 2025

6/10 Okay

Bria

Travelled with partner
Super affordable and you get what you pay for, the staff is always super nice and accommodating
Stayed 2 nights in May 2025

6/10 Okay

Larry

Stayed 1 night in Apr 2025

4/10 Poor

Danialle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in May 2025

10/10 Excellent

pilar

Stayed 1 night in Apr 2025

4/10 Poor

Vernon

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The whole place is dated and looking run down. The hotel has a zero smoking policy but our room reeked for cigarette smoke very badly. I hate the smell of cigarettes. The pool has nasty looking cloudy water. The nice things were the carpet in the room was new looking and the sauna was excellent, but no pool to cool off in as previously noted.
Stayed 1 night in Apr 2025

2/10 Terrible

Christian

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

The whole city of Waterford had a Fiesta last nite

Stayed 1 night in Apr 2025

4/10 Poor

Mark

Disliked: Amenities
It is in a good location for what I needed. The hallway smelled like a Chinese kitchen. In my room the TV did not work, the entrance light didn’t work and the microwave must’ve been an eight hundred watt, as only half of the popcorn popped.
Stayed 1 night in Apr 2025

4/10 Poor

Allison

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This place could be the setting of an Eli Roth movie. If I was by myself, I would have left immediately. The place smells like stale cigarettes and regret. For some ungodly reason, there was a “birdcage” in our room that looked like it had been repurposed for humans. The bathroom looked like it had been hosed down after a slaughter. DO NOT GO!!
Stayed 2 nights in Apr 2025