2/10 Terrible
Chi Kin
Travelled with partner
14 Mar 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Don’t be fooled by the fancy signs and large lobby photos and reviews from previous reviews because what you get in this establishment is a facade of dated decor packaged with a disorganized internal staff. On the day we checked in for my partners birthday vacation we were greeted with a surprise midnight till 5am no power(not even elevators or room/door access), water, toilets, or heaters in early spring in Japan where the average night temp in Hokkaido is in the minus. I thought those point raised previously were basic right when you stay at a hotel regardless of rating and the fact that it was not bought to our attention upon arrival because if it was, I would have chosen somewhere else where I could spend my partners birthday with the basic essential rather then have no basic necessities. In fairness we were given complimentary access to there lounge which was only a drink, when we were promised we would get the privilege of utilizing there bar and the fruit and cheese on offer to find both the refreshment offer was not available and the drink was as good as just one drink which is quite lackluster if you ask me as a compensation. In regards to the rooms to get dated 1980’s decor with couch that looks like it’s never been cleaned which gives us goosebump to even sit on. I know it’s not the staffs fault and I feel for them and I can only blame the management of this establishment. Special note if you were planning to enjoy the night life of the city pleas be aware when get
Chi Kin
Stayed 2 nights in Mar 2025
