DoubleTree by Hilton Kitchener

4.0 star property

Photo gallery for DoubleTree by Hilton Kitchener

Front of property – evening/night
Dining
Room, 2 Queen Beds
Indoor pool, pool loungers
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
30 Fairway Rd S, Kitchener, ON, N2A2N2
  • Place, Fairview Park
    ‪8 min walk‬
  • Place, Chicopee Ski and Summer Resort
    ‪11 min walk‬
  • Place, Chicopee Tube Park
    ‪12 min walk‬
  • Airport, Kitchener, ON (YKF-Region of Waterloo Intl.)
    ‪8 min drive‬

Room options

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(21 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(27 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room - Hearing Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room With 2 Queen Beds-Mobility And Hearing Accessible With Roll In Shower

  • Sleeps 6

Two-Room King Suite

  • Sleeps 4

King Room With Sofabed

  • Sleeps 4

2 Queens With Sofabed

  • Sleeps 6

Guest Room With 1 King Bed And Sofa Bed-Hearing Accessible

  • Sleeps 4

2 Queen Beds With Sofabed Suite

  • Sleeps 6

Similar properties

About the area

Kitchener

With a stay at DoubleTree by Hilton Kitchener, you'll be centrally located in Kitchener, within a 15-minute drive of Wilfrid Laurier University and University of Waterloo. .This hotel is 0.6 mi (1 km) from Fairview Park and 0.7 mi (1.1 km) from Cineplex Cinemas Kitchener.

What's nearby

  • Fairview Park - 8 min walk - 0.7 km
  • Chicopee Ski and Summer Resort - 11 min walk - 1.0 km
  • Chicopee Tube Park - 12 min walk - 1.0 km
  • Cineplex Cinemas Kitchener - 16 min walk - 1.4 km
  • Cineplex Cinemas Kitchener - 16 min walk - 1.4 km

Getting around

  • Kitchener Station - 10 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Chick-fil-A - ‬13 min walk
  • ‪East Side Shawarma and Kabab - ‬17 min walk
  • ‪HomeTaste - Indian Restaurant, Catering and Tiffin Service - ‬14 min walk

About this property

DoubleTree by Hilton Kitchener

Art Deco hotel with a coffee shop and an indoor pool
DoubleTree by Hilton Kitchener offers 75 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 75 air-conditioned rooms featuring iPod docking stations. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and wedding services. This Art Deco hotel also features a fireplace in the lobby, a ballroom, and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Planning an event in Kitchener? This hotel has 10000 square feet (929 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Arbor Kitchen - Onsite bar.
Starbucks - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 18.95 for adults and CAD 11.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Arbor Kitchen
  • Starbucks

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV with premium cable/satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 56.50 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 20 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 18.95 for adults and CAD 11.95 for children
  • Pet fee: CAD 56.50 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Kitchener-Waterloo
Holiday Inn Kitchener-Waterloo
Kitchener-Waterloo Holiday Inn
Holiday Inn Kitchener-Waterloo Hotel
Holiday Inn Kitchener Waterloo Conference Center
Holiday Inn Kitchener-Waterloo Conference Center Hotel
Holiday Inn Kitchener-Waterloo Conference Center Kitchener
Holiday Inn Kitchener-Waterloo Conference Center Hotel Kitchener
Sunbridge Kitchener
DoubleTree by Hilton Kitchener Hotel
DoubleTree by Hilton Kitchener Kitchener
DoubleTree by Hilton Kitchener Hotel Kitchener

DoubleTree by Hilton Kitchener Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 671 reviews
Rating 8 - Good. 185 out of 671 reviews
Rating 6 - Okay. 56 out of 671 reviews
Rating 4 - Poor. 28 out of 671 reviews
Rating 2 - Terrible. 35 out of 671 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Alexander

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The whole place is just lovely. Great rooms, great service, and good location. I have started staying here every time I come to KW.
Stayed 2 nights in Nov 2025

10/10 Excellent

Shawn

Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 2 nights in Oct 2025

10/10 Excellent

Loretta

Stayed 1 night in Nov 2025

10/10 Excellent

Kris

Stayed 1 night in Oct 2025

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking , restaurant and nice staff
Stayed 1 night in Nov 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service.
Stayed 2 nights in Oct 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice relaxing stay with my wife, very quiet even on a Saturday night
Stayed 1 night in Nov 2025

6/10 Okay

Zorica

Liked: Cleanliness, staff & service, property conditions & facilities
No area that can walk around the property.
Stayed 1 night in Oct 2025

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

William

Business traveller
Liked: Cleanliness
Terribly laid out hotel. Good location for getting around though if youre driving
Stayed 5 nights in Sep 2025

10/10 Excellent

Xitai

Stayed 1 night in Oct 2025

8/10 Good

Glen

Stayed 1 night in Oct 2025

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in process was easy and the front desk associate was great. The room was clean and spacious. The temperature had no middle ground, it was either too hot or too cold. The property was nice and clean and it was convenient to have a starbucks in the hotel. My only complaint was that room service was not possible in the days I was there. This was due to the fact that there was only one staff working at the bar/restaurant so I had to come down in order to get my food. The food was good, I am only mentionning it because I was having a leg issue so coming downstairs wasn't convenient but hey we all understand being short staffed. Other than that everything else was great, - good service, good food and friendly staff,
Stayed 2 nights in Oct 2025

8/10 Good

Ioana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, but the room was a far walk from the lobby.
Stayed 1 night in Sep 2025

10/10 Excellent

Jaya

Stayed 1 night in Oct 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very helpful about my mistake with booking.
Stayed 1 night in Oct 2025

10/10 Excellent

Mehari

Unfortunately
Stayed 2 nights in Aug 2025

2/10 Terrible

Marnie

Disliked: Cleanliness, property conditions & facilities
We had reserved for 2+2. The bed for the kids was not made. Loud noice in the corriodor at night by a group of people. Will not stay or recommend.
Stayed 1 night in Oct 2025

8/10 Good

Fangcen

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jaurel

Stayed 1 night in Oct 2025

10/10 Excellent

Jig

Stayed 2 nights in Oct 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

10/10 Excellent

Lorie

Liked: Cleanliness, staff & service, property conditions & facilities
The room seemed clean however did find some garbage and an old cookie behind the curtain. We enjoyed our stay and will definitely come again.
Stayed 2 nights in Oct 2025