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Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Free daily continental breakfast
Vending machine
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪2 min drive‬
  • Place, University of Tennessee
    ‪7 min drive‬
  • Place, Neyland Stadium
    ‪7 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪24 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking (Sofa)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Knoxville

With a stay at Red Roof Inn Knoxville North - Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.6 mi (8.9 km) from Neyland Stadium and 16.3 mi (26.2 km) from Turkey Creek Shopping Center.

What's nearby

  • Knoxville Expo Center - 2 min drive - 1.7 km
  • Knoxville Convention Center - 6 min drive - 8.6 km
  • University of Tennessee - 7 min drive - 8.9 km
  • Neyland Stadium - 7 min drive - 9.9 km
  • Knoxville Zoo - 10 min drive - 11.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Ingles Market - ‬8 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel in Knoxville with free breakfast and a seasonal outdoor pool
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and microwaves. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • No lift
  • Raised toilet seat (46 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.8
Rating 10 - Excellent. 245 out of 1004 reviews
Rating 8 - Good. 307 out of 1004 reviews
Rating 6 - Okay. 159 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 192 out of 1004 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bed was comfortable
Stayed 1 night in Jul 2025

2/10 Terrible

Derrick

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Place!!!!

The room was filthy…. Ceiling falling in and on the bed, pillow had what looked like a booger on it. There was feces in the toilet. There was blood on the bathroom door. There were missing tiles with mold. There were holes in the wall. Lights out in the bathroom. Showed pics to the front desk and all she asked was if I wanted another room. Denied me a refund. I will blast this to everyone I know and every platform I can.
Stayed 2 nights in Jul 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms need a little work.They charge 15.00 dollars a piece for my family to go in the pool.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sakthi Kumar

Stayed 2 nights in Jul 2025

8/10 Good

Josh

Stayed 2 nights in Jul 2025

2/10 Terrible

Tanja

Travelled with partner
Disliked: Cleanliness, staff & service
They don’t have a water machine in the hotel, which is unacceptable. Only small bottles of water are available for purchase. This is the first hotel I’ve stayed at that doesn’t offer basic drinking water. In addition, I showed a picture of a cockroach to the front desk receptionist. I usually stay at Red Roof hotels, but after this experience, I will never return to this location.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 2 nights in Jul 2025

8/10 Good

robert

Liked: Staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Anyeli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

teanna

Stayed 1 night in Jun 2025

8/10 Good

Yoandys

Stayed 2 nights in Jun 2025

6/10 Okay

Darren

Stayed 2 nights in Jun 2025

10/10 Excellent

jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recently renovated clean and in a safe neighborhood. Great hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Tameica

Liked: Cleanliness, property conditions & facilities
The property was nice
Stayed 7 nights in Jun 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

A place to sleep and nothing else

The room had an extension cord running to the AC . The Ac also rattled noisily , like an ice machine. Microwave was plugged into the lamp and the tv had blurry and poor resolution. Desk chair was very old, broken and pleather flaking off. The space was mostly clean, but smelled damp. Sheets and bathroom clean, but pillow was extremely hard. Complimentary breakfast was completley depleted of food when we came down at 7:45 AM. Juice machine put of order. No batter for the waffles. No milk for cereal. No coffee. Employee walked in, and saw everything was empty, and did not refill. The lady who check us in at the desk was wonderful, but the morning staff was rude and ignored us when we asked for more food for the breakfast bar. You absolutely get what you pay for here.
Stayed 1 night in Jun 2025

8/10 Good

Pablo

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place is ok for the money you pay. The smell in the room wasn’t the best though.
Stayed 1 night in Jun 2025

8/10 Good

Ashley

Stayed 2 nights in Jun 2025

6/10 Okay

Carla

Liked: Staff & service
We were shocked to have to place a 100 deposit, it is not on the website. Breakfast only had toast and cereal with a waffle. No fresh fruit, yogurt or variety of items.
Stayed 1 night in Jun 2025

6/10 Okay

Charissa

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
This property has the basics of a place of where to lay your head for the night. You get what you pay for the price. There is no warm breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Konny

Stayed 2 nights in Jun 2025

8/10 Good

Bruce

Stayed 1 night in Jun 2025

8/10 Good

Michele

Business traveller
Liked: Cleanliness, staff & service, room comfort
Was ok for pet friendly. Remodeled older motel. Lots of cut corners. This area of Knoxville is very dated and run down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in Jun 2025

2/10 Terrible

Jackson

Disliked: Staff & service
Stayed 2 nights in Jun 2025