Red Roof Inn Knoxville North - Merchants Drive

2.0 star property

Photo gallery for Red Roof Inn Knoxville North - Merchants Drive

Superior Room, 1 King Bed, Non Smoking
Front of property
Lobby
Free daily continental breakfast
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
5334 Central Avenue Pike, Knoxville, TN, 37912
  • Place, Knoxville Expo Center
    ‪3 min drive‬
  • Place, Knoxville Convention Center
    ‪5 min drive‬
  • Place, University of Tennessee
    ‪6 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪23 min drive‬

Room options

Superior Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Queen Beds, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, Non Smoking (Sofa)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Knoxville

With a stay at Red Roof Inn Knoxville North - Merchants Drive, you'll be centrally located in Knoxville, within a 10-minute drive of University of Tennessee and Knoxville Convention Center. .This hotel is 5.6 mi (8.9 km) from Neyland Stadium and 6 mi (9.6 km) from Thompson–Boling Arena.

What's nearby

  • Knoxville Expo Center - 3 min drive - 2.0 km
  • Knoxville Convention Center - 5 min drive - 9.2 km
  • University of Tennessee - 6 min drive - 9.5 km
  • Neyland Stadium - 7 min drive - 10.5 km
  • Thompson–Boling Arena - 7 min drive - 10.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 22 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Popeyes Louisiana Kitchen - ‬2 min drive
  • ‪Austin's Steak & Homestyle Buffet - ‬15 min walk
  • ‪Ingles Market - ‬8 min walk

About this property

Red Roof Inn Knoxville North - Merchants Drive

Hotel in Knoxville with free breakfast and a seasonal outdoor pool
Red Roof Inn Knoxville North - Merchants Drive offers 91 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 39-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers.

This Knoxville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 91 air-conditioned rooms featuring refrigerators and microwaves. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a 24-hour front desk, coffee/tea in a common area, and a vending machine. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Golf
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • No lift
  • Raised toilet seat (46 centimetre high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (86 centimetre high)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Relax Inn Knoxville
Relax Knoxville
Red Roof Inn Knoxville North Merchants Drive Motel
Red Roof Inn Merchants Drive Motel
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Merchants Drive
Red Roof Inn Knoxville North Merchants Drive
Red Roof Inn Knoxville North - Merchants Drive Hotel
Red Roof Inn Knoxville North - Merchants Drive Knoxville
Red Roof Inn Knoxville North - Merchants Drive Hotel Knoxville

Red Roof Inn Knoxville North - Merchants Drive Reviews

Reviews

6.6
Rating 10 - Excellent. 239 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 108 out of 1002 reviews
Rating 2 - Terrible. 197 out of 1002 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Darren

Stayed 1 night in Sep 2025

4/10 Poor

Darren

Stayed 1 night in Sep 2025

4/10 Poor

Darren

Stayed 1 night in Sep 2025

6/10 Okay

Lori

Travelled with partner
Disliked: Cleanliness, amenities
The property was very outdated and the room smelled musty. The shower was dirty. The beds were not comfortable. The breakfast was poor.
Stayed 2 nights in Sep 2025

6/10 Okay

Seth

.
Stayed 1 night in Sep 2025

8/10 Good

Frank

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

A place to stay

Staff were friendly and helpful. I needed a ground floor and got one. It was close to the highway. Hotel was clean looking on the outside. Pool was open but didn't use it.Looked maintained and clean looking
Stayed 1 night in Sep 2025

4/10 Poor

Ronald

Liked: Staff & service
Honestey had great service the wifi didnt work till my last 2 days and just people staying there were crack heads
Stayed 15 nights in Aug 2025

6/10 Okay

Darren

Stayed 1 night in Sep 2025

6/10 Okay

Darren

Stayed 2 nights in Aug 2025

6/10 Okay

Darren

Stayed 1 night in Aug 2025

8/10 Good

Darren

Stayed 2 nights in Aug 2025

6/10 Okay

Darren

Stayed 2 nights in Aug 2025

6/10 Okay

Mylia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
friendly staff, smooth transaction, and good rest on a road trip
Stayed 1 night in Aug 2025

6/10 Okay

Darren

Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Yolanda

Stayed 4 nights in Aug 2025

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Rachel, Evarts

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Tanya

Liked: Staff & service
Disliked: Cleanliness
The bathroom wall
Stayed 1 night in Aug 2025

6/10 Okay

Darren

Stayed 2 nights in Aug 2025

2/10 Terrible

Bf

Disliked: Staff & service
I couldnt get a room! She demanded $100.00 security! Somebody misrepresented the price ...Expedia, or Red Roof. Just great after driving 10 hours straight.... I slept in the car .
Stayed 1 night in Aug 2025

2/10 Terrible

Amana

Disliked: Cleanliness, amenities, property conditions & facilities
My bed did not have blankets and the pool chairs were broken. Was woken up by a dog barking in one of the rooms for hours.
Stayed 1 night in Aug 2025

10/10 Excellent

Johnathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Bed was comfortable
Stayed 1 night in Jul 2025