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Sonesta Simply Suites Knoxville

2.5 star property

Photo gallery for Sonesta Simply Suites Knoxville

Terrace/patio
Fridge, microwave, stovetop, dishwasher
Premium bedding, individually furnished, desk, laptop workspace
Premium bedding, individually furnished, desk, laptop workspace
Business centre

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10206 Parkside Dr, Knoxville, TN, 37922
  • Dead Horse Lake Golf Course
    ‪2 min drive‬
  • Turkey Creek Shopping Center
    ‪3 min drive‬
  • Pellissippi State Community College
    ‪4 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪20 min drive‬

Room options

View all photos for Studio Suite, 1 Queen Bed (Studio)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.0 out of 10
Very good
(41 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed (One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed (One Bedroom)

7.2 out of 10
Good
(5 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Hearing One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Hearing)

Fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed, Accessible (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

Premium bedding, individually furnished, desk, laptop workspace

Suite, 1 Queen Bed with Sofa bed, Accessible (Mobility/Hearing Shower One Bedroom)

  • 53 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

Premium bedding, individually furnished, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing Roll in Shower)

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Baymont by Wyndham Knoxville/Cedar Bluff

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  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1826)
The price is NZ$218
for 1 room
includes taxes & fees
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About the area

Knoxville

With a stay at Sonesta Simply Suites Knoxville in Knoxville (Knoxville West), you'll be within a 10-minute drive of Turkey Creek Shopping Center and Tennova Hospitalist Group. .This hotel is 13.2 mi (21.2 km) from University of Tennessee and 13.5 mi (21.7 km) from Neyland Stadium.

What's nearby

  • Dead Horse Lake Golf Course - 2 min drive - 2.0 km
  • Turkey Creek Shopping Center - 3 min drive - 4.1 km
  • Tennova Hospitalist Group - 4 min drive - 3.0 km
  • Pellissippi State Community College - 4 min drive - 5.9 km
  • West Town Mall - 6 min drive - 8.5 km

Getting around

  • McGhee Tyson Airport (TYS) - 17 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬5 min drive
  • ‪Olive Garden - ‬5 min drive

About this property

Sonesta Simply Suites Knoxville

Hotel in Knoxville with a fitness center and a 24-hour front desk
Sonesta Simply Suites Knoxville offers 98 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

Make yourself at home in one of the 98 individually furnished guestrooms, featuring kitchenettes with refrigerators and stovetops. Wired and wireless internet access is complimentary, and flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. This hotel also features barbecue grills and a banquet hall.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lift (91 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40.23 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Guests under 16 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Knoxville
Candlewood Suites Hotel Knoxville
Candlewood Suites Knoxville
Knoxville Candlewood Suites
Candlewood Suites Knoxville Hotel Knoxville
Candlewood Suites Knoxville Hotel
Sonesta Simply Knoxville
Candlewood Suites Knoxville
Sonesta Simply Suites Knoxville Hotel
Sonesta Simply Suites Knoxville Knoxville
Sonesta Simply Suites Knoxville Hotel Knoxville

Sonesta Simply Suites Knoxville Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 302 out of 706 reviews
Rating 8 - Good. 193 out of 706 reviews
Rating 6 - Okay. 94 out of 706 reviews
Rating 4 - Poor. 64 out of 706 reviews
Rating 2 - Terrible. 53 out of 706 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Only if necessary

This was the shabbiest Sonesta Suites we’ve stayed in and has made me reconsider booking at the chain again. The front desk clerk was kind and professional and the bed was comfortable. Other than that, our stay was disappointing. The hallways were dingy and hadn’t been vacuumed recently. Carpets are stained. The elevator had a terrible odor and the floor was dirty. Our room was shabby, in need of plastering and painting, and poorly lit. We checked out a day early.
Stayed 3 nights in May 2025

4/10 Poor

Stefan

Business traveller
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Meh, not great.

I called to confirm my appointment, since I was driving in from Memphis, which is almost 6 hours away. I got the run around and hung up on about 4 times. Finally, I called Hotels.com and a young lady helped me out and got it sorted out in short order. The hotel was not great. There were probably 15 commercial fans on the ground floor drying something...
Stayed 2 nights in Apr 2025

10/10 Excellent

Keith

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort

Perfectly Average, Slightly Smelly

Overall, my stay was fine. I really enjoyed the rooms having a full-size refrigerator a cooktop, a microwave and a dishwasher as well as plates, utensils, and cookware so if I had chosen, I could have cooked in the room though I only use the microwave and refrigerator. The refrigerator did have an icemaker which I was very pleased with. But the room had previously been smoked in even though there were signs up everywhere saying smoking was not allowed, and there would be monetary charges or some sort of consequence for smoking I can’t recall exactly. As a non-smoker and someone who does not care in the slightest for the smell of cigarette smoke, I did not enjoy that aspect of my room. The room was not the cleanest I had ever stayed in, but it did seem to be clean in the important parts, the bathroom, the bed, and the kitchen area. It was just some of the Door jams and such had a lot of built up dust. I also think the carpet could’ve been cleaner. The staff were very polite. It was well located for my needs. The convenience of the kitchen would be good for many people. I only stayed two nights and overall it was perfectly average. It was a good price and fit my needs the smoke smell was the thing I was at least happy about. Another thing I didn’t know about before going there was they charge a $100 deposit for anyone further away from the hotel than 50 miles. Anyone closer than 50 miles has to pay $200 for a deposit fee. You should get it back so long as the room is clean.
Stayed 2 nights in Apr 2025

2/10 Terrible

Thomas

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Stayed 2 nights in Apr 2025

2/10 Terrible

Mary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ryan

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Nancy

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Property was old, having the kitchen was a benefit but the fridge was very loud. Overall the cleanliness was poor, the dishes were dirty, non-carpetted floors were sticky. Difficult to sleep with noise from fridge and air conditioner. Definitely not a 2.5 star.
Stayed 2 nights in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

6/10 Okay

Debora

Disliked: Staff & service, property conditions & facilities
thermostat didn't work; a/c or heat on all the time and very noisy. Front office staff not attentive and very slow.
Stayed 1 night in Apr 2025

10/10 Excellent

Doni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

The fire alarms work

It was fine until the laundry room caught on fire in the middle of the night. After waiting outside for the fire dept to put it out, the alarm woke us up again around 5am.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patti

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty and Urine Smells

No one at the front desk. Then a man came to help with cleaning gloves on. The lobby reeked of overbearing floral spray, and we didn't even step into the room due to the urine smell. We left and found another hotel down the road.
Stayed 4 nights in Mar 2025

2/10 Terrible

Crystal

Stayed 1 night in Mar 2025

8/10 Good

Lavanya

Liked: Cleanliness, staff & service, property conditions & facilities
Good Value for price
Stayed 3 nights in Apr 2025

2/10 Terrible

Latoya

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
When we arrived the key wouldn’t work waited 1hr to get in room batteries on door had to be changed once in filters were hanging from the air conditioner electrical plugs had no cover, microwave no handle to open, multiple cabinets missing handles, tv in living room did tv not work,
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bookings.com is AWFUL

No one was at check-in. We’d called ahead to make sure we could get in our room because we had a wedding. She ended up allowing us to but copied my and my husband’s drivers license before allowing us to stay in the room. Then she wouldn’t give it to us the next morning. In today’s world of fraud this is very troubling. The room had cracks and the walls, mold in the bathroom and was not very clean. We had no choice because we had to get to the wedding. When I called bookings.com the next day for help with my $450 Gaylord reservation the next night, I was hung up on, called back and never got a person, and no messages were returned that I submitted online. I am not getting the emails with the pins, so I cannot access anything. This hotel service is horrible- the only reason that we use it is because it gives us Sounthwest points but we are looking for another card and airlines just because this hotel partner is HORRIBLE!
Stayed 1 night in Mar 2025

10/10 Excellent

Ruth Josephine

Liked: Cleanliness, staff & service
I had a great stay
Stayed 4 nights in Apr 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moldy and Musty

The room had mold smelt very musty. They have moisture issues.
Stayed 1 night in Apr 2025

4/10 Poor

James

Travelled with family
Disliked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmy, Jamestown

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and helpful staff. Convenient out of the way place to stay in West Knoxville.
Stayed 2 nights in Mar 2025

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Seven

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived for check in a little after midnight. There was a line of people at the front desk. We had a reservation for 6 rooms. Once we got up to the counter it took 50 min to check in. The front desk attendant was incredibly slow. When we finally got into our rooms they were dirty. The shower and bathrooms were covered in hair, the water was cold, and the room was smelly. Additionally, there were many mosquitoes and bugs in the hallway. We could not wait to get out of there the next morning. We will not be staying here ever again.
Stayed 1 night in Apr 2025