Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Desk, free WiFi, bed sheets
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
380 LOVELL ROAD, Farragut, TN, 37934
  • Tennova Hospitalist Group
    ‪11 min walk‬
  • Turkey Creek Shopping Center
    ‪12 min walk‬
  • Pellissippi State Community College
    ‪8 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(31 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Farragut

With a stay at Tru by Hilton Knoxville West Turkey Creek in Farragut (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. .This hotel is 0.7 mi (1.1 km) from Tennova Hospitalist Group and 1.4 mi (2.3 km) from Topgolf Knoxville.

What's nearby

  • Tennova Hospitalist Group - 11 min walk - 0.9 km
  • Turkey Creek Shopping Center - 12 min walk - 1.1 km
  • Dead Horse Lake Golf Course - 4 min drive - 4.4 km
  • Pellissippi State Community College - 8 min drive - 6.8 km
  • West Town Mall - 8 min drive - 10.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Starbucks - ‬18 min walk
  • ‪Sonic Drive-In - ‬15 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel with free breakfast, near Turkey Creek Shopping Center
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 350 out of 619 reviews
Rating 8 - Good. 119 out of 619 reviews
Rating 6 - Okay. 79 out of 619 reviews
Rating 4 - Poor. 39 out of 619 reviews
Rating 2 - Terrible. 32 out of 619 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean safe fast food options nice staff quiet & easy parking
Stayed 1 night in Jun 2025

8/10 Good

Ruthanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great! Easy check in and check out.
Stayed 2 nights in May 2025

6/10 Okay

Maritza

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
Property was nice. The only thing we did not like.was two of our towels had stains on them. Luckily there were two extras in bathroom
Stayed 3 nights in Apr 2025

2/10 Terrible

Kathryn

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The room smelled like wet dog which makes you feel as though the rooms are not freshly cleaned and the bedding isn’t clean. There was a lot of parking but few options for long spaces for cars with a trailer- which is what we needed. Upon arrival a woman was behind the counter saw us coming in the door and turned and quickly walked away. We acknowledged that was strange and we were left standing there for check in for over 40min. We called the hotel phone and no one surfaced ever. After 40 min a new man arrived through the back door just arriving for his shift. He did not acknowledge that we had been left alone in an unsupervised facility. Checked us in and we went to bed. I guess the woman wanted to leave and decided checking us in would slow down her exit. But the hotel was unstaffed for over 30 min
Stayed 1 night in May 2025

10/10 Excellent

sabrina

Stayed 1 night in May 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and clean hotel. Slept great!
Stayed 1 night in May 2025

4/10 Poor

Gene

Travelled with partner
Disliked: Staff & service
Room was set up like a dorm room. No water pressure. Unfriendly staff. Probably not stay at a Hilton again.
Stayed 1 night in May 2025

10/10 Excellent

Joseph

Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newer and clean
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 1 night in May 2025

10/10 Excellent

Kjell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice check in Clerk, clean room, comfortable bed, located near our destination.
Stayed 1 night in Apr 2025

8/10 Good

Brandy S.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a bit of noise from the interstate but it did not bother me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and had a great price point.
Stayed 1 night in Apr 2025

10/10 Excellent

Sharron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent attention
Stayed 3 nights in Apr 2025

6/10 Okay

Donna

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciate the cleanliness and that it is pet friendly. Pleasant staff, too. Was surprised by the temporary fee at check in. It did come off at checkout, so all is well.
Stayed 1 night in Apr 2025

10/10 Excellent

Tarin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect hotel for a quick overnight stay will traveling home. Breakfast was good and coffee was hot! Bed were comfortable and everything was clean.
Stayed 1 night in Apr 2025

6/10 Okay

Sharee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
location was great for traveling through, I did not like the floors in the room, it was a fake hardwood type that didn't seem very clean
Stayed 1 night in Mar 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The baseboards need cleaning throughout.
Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

Stayed 1 night in Mar 2025

10/10 Excellent

Darrin

Disliked: Staff & service
Tv with name was cool. Modern was nice. Just over all cleaning was lacking. Road noise. Front desk staff not really able to answer questions and just below average compared to other hotels. Posted 2 charges pending for room and 3 charges for some otheer charge. At the end oh the day.
Stayed 1 night in Mar 2025