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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Room, 2 Queen Beds
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
380 Lovell Road, Knoxville, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪6 min walk‬
  • Place, Topgolf Knoxville
    ‪2 min drive‬
  • Place, Regal Pinnacle
    ‪2 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Similar properties

Lobby
Drury Inn & Suites Knoxville West
Knoxville West
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 1,264 reviews
The price is NZ$260
includes taxes & fees
17 May - 18 May
Drury Inn & Suites Knoxville West

About the area

Knoxville

Located in Knoxville (Knoxville West), Tru by Hilton Knoxville West Turkey Creek is within a 5-minute drive of Turkey Creek Shopping Center and Tennova Hospitalist Group. .This hotel is 13.5 mi (21.8 km) from University of Tennessee and 1.5 mi (2.4 km) from Sir Goony’s.

What's nearby

  • Turkey Creek Shopping Center - 6 min walk - 0.6 km
  • Topgolf Knoxville - 2 min drive - 2.3 km
  • Regal Pinnacle - 2 min drive - 2.7 km
  • University of Tennessee - 15 min drive - 26.2 km
  • Neyland Stadium - 17 min drive - 27.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 19 min drive

Restaurants

  • ‪Chick-fil-A - ‬19 min walk
  • ‪Whataburger - ‬3 min drive
  • ‪McDonald's - ‬5 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Texas Roadhouse - ‬17 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 427 out of 753 reviews
Rating 8 - Good. 142 out of 753 reviews
Rating 6 - Okay. 90 out of 753 reviews
Rating 4 - Poor. 49 out of 753 reviews
Rating 2 - Terrible. 45 out of 753 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
The hotel lobby is comfortable and lovely, the room was spotlessly clean and incredibly welcoming and comfortable. The bed was very comfortable as well.
Stayed 1 night in Jan 2026

10/10 Excellent

Garland

Stayed 1 night in Jan 2026

10/10 Excellent

William

Stayed 2 nights in Jan 2026

8/10 Good

Kathy

Liked: Cleanliness, staff & service, amenities
Very friendley,clean
Stayed 1 night in Feb 2026

10/10 Excellent

Bruce

Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean quiet room
Stayed 1 night in Jan 2026

2/10 Terrible

Robert

Stayed 2 nights in Jan 2026

8/10 Good

Laura

Stayed 1 night in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes room was clean and staff was great
Stayed 1 night in Jan 2026

10/10 Excellent

Yevgeniy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff very polite
Stayed 1 night in Jan 2026

10/10 Excellent

Alla

Stayed 1 night in Jan 2026

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Very nice amenities, clean, and friendly staff
Stayed 2 nights in Jan 2026

8/10 Good

Randy

Stayed 2 nights in Jan 2026

10/10 Excellent

Theresa

Stayed 1 night in Jan 2026

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the design of this hotel. It gave me a college dorm vibe but in a good way. The room was very nice. I loved the pairing like curtain and black out shade. The sound of traffic was loud though. But, I was tired so I still feel asleep
Stayed 1 night in Jan 2026

4/10 Poor

Lindsay

Stayed 1 night in Jan 2026

10/10 Excellent

Prasad

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel to stay at budget. Thank you
Stayed 1 night in Jan 2026

10/10 Excellent

Allana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room
Stayed 1 night in Dec 2025

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff Clean room Breakfast wasn't the greatest and the workers were eating so they'd jump in front of you.
Stayed 1 night in Jan 2026

8/10 Good

Casey, Hewlett

Stayed 1 night in Jan 2026

4/10 Poor

Debra

Breakfast was lacking and the room really needs a update like the tikes and wallpaper are crap
Stayed 1 night in Dec 2025

8/10 Good

Miles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 1 night in Dec 2025

10/10 Excellent

Jesus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very warm welcoming and clean looking lobby and hallways. I didn’t like the over fragrance of the hotel, makes me think they’re hiding an unpleasant smell. But overall, the room is very clean and comfortable bed and sheets.
Stayed 1 night in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

2/10 Terrible

james

Travelled with family
Disliked: Amenities
We asked for a couple extra pillows and they said the hotel didn’t have extra pillows. They finally came up with two that were so thin they put them both in the same pillow case. The noise from the intestate was so loud it sounded like the windows were up.
Stayed 1 night in Dec 2025