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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Lobby
Room, 2 Queen Beds
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪5 min walk‬
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Regal Pinnacle
    ‪19 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(52 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room-Hearing Accessible

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

2 Queen Mobility/Hearing Acc Roll in Shower

  • Sleeps 4

Guest Room With 2 Queen Beds And Mobility Accessible Roll-in Shower

  • Sleeps 4

Similar properties

Exterior
Aloft Knoxville West
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 591 reviews
The price is NZ$208
includes taxes & fees
8 Feb - 9 Feb
Aloft Knoxville West

About the area

Farragut

With a stay at Tru by Hilton Knoxville West Turkey Creek in Farragut (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Tennova Hospitalist Group. .This hotel is 0.8 mi (1.3 km) from Turkey Creek Shopping Center and 1.3 mi (2.1 km) from Sir Goony’s.

What's nearby

  • Turkey Creek Shopping Center - 5 min walk - 0.4 km
  • Tennova Hospitalist Group - 11 min walk - 0.9 km
  • Regal Pinnacle - 19 min walk - 1.7 km
  • Topgolf Knoxville - 1 min drive - 2.7 km
  • University of Tennessee - 14 min drive - 26.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Whataburger - ‬18 min walk
  • ‪Cook Out - ‬17 min walk
  • ‪Texas Roadhouse - ‬14 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel in Farragut with free breakfast and a fitness center
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 402 out of 717 reviews
Rating 8 - Good. 136 out of 717 reviews
Rating 6 - Okay. 87 out of 717 reviews
Rating 4 - Poor. 48 out of 717 reviews
Rating 2 - Terrible. 44 out of 717 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Stacy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
They were not able to check us in due to “the system being down”. The desk clerk had no idea when they would be able to check us in and said that they could not do anything and showed us her blank screen. It was after midnight and we had called twice knowing we would be a later check in. We left the hotel after being told they could not help us. I was then charged for a canceled room. We did not cancel, they would not give us a room that we had reserved and left.
Stayed 1 night in Oct 2025

6/10 Okay

DON

Liked: Cleanliness, staff & service, amenities
Both mattresses were worn out. Breakfast lacked choices
Stayed 3 nights in Oct 2025

2/10 Terrible

Gary

Travelled with partner
Disliked: Property conditions & facilities
Firstly you put it in an ADA room the place was very uninviting The floor was a hard floor I guess that's for the wheelchairs The place basically sucked I'll never go back
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

2/10 Terrible

anthony

Stayed 3 nights in Oct 2025

4/10 Poor

Carl

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival found bed had been made but sheets had not been changed. There was blood and hair on all bedding except the pillow cases. Shower contained mold. Unable to get replacement comforter for 2 days due to staff not knowing where they were. Dirty qtip in elevator for 2 days. Breakfast and coffee was good though!
Stayed 4 nights in Oct 2025

4/10 Poor

Tabitha

Liked: Cleanliness
The room was so loud due to traffic. We barely slept all night.
Stayed 1 night in Oct 2025

10/10 Excellent

tom

Travelled with family, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the simplicity, but top notch quality of our tru hotel. The front desk gals were so incredibly flexible and understanding. All our needs we're met through them. Carla was incredible!!
Stayed 1 night in Oct 2025

6/10 Okay

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
The bed sheets were a bit weird: They were woven into a cover blanket in such a way that they left us too hot to sleep or too cold to get back to sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Edwin Connie, Buford

Stayed 1 night in Oct 2025

2/10 Terrible

TINA

Travelled with family
Liked: Cleanliness
The hotel was nice, clean etc. The location right next to busy interstate makes it very loud at night. You can hear every semi-truck.
Stayed 1 night in Oct 2025

4/10 Poor

Christine

Disliked: Cleanliness, staff & service, room comfort
The floors were too dirty to walk on without shoes. When my husband showed the staff member at the front desk a towel where he scooted around after a shower to keep his feet clean she looked disgusted, but didn’t apologize or offer to see management. Not what I expect from anything with the Hilton name.
Stayed 1 night in Oct 2025

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just checked in and everything is great so far. Wish the room had a microwave. Otherwise the amenities are good.
Stayed 1 night in Oct 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay at an affordable price
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Sep 2025

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, property conditions & facilities

Worse than you think. Not worth the high $$$

Mold in the shower, some kind of gross smear spray on the mirror right when you walk in. AC parts falling off, no tissues in the box, TP holder fell off the wall when we tore off the paper. For a “king room” there was hardly any room to walk in, could not fur the roller cart in the door and walk around to unload it. Light switches don’t match up, no microwave??? No closet??? For almost $350 it was the biggest rip off of a Hilton branded hotel we’ve ever been to.
Stayed 1 night in Oct 2025

10/10 Excellent

James, Waynesville

Stayed 1 night in Sep 2025

2/10 Terrible

Melinda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bottom of shower door was covered in mold/mildew. Green and gross. Let them know it was there and our child is allergic to mold and they said they'd have someone clean it "tomorrow".... our checkout day. Knowing she had an allergy.
Stayed 2 nights in Oct 2025

4/10 Poor

marian

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Brian

Stayed 1 night in Sep 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very quiet clean safe plenty of fast food options everything is close very nice staf.
Stayed 1 night in Oct 2025