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Tru by Hilton Knoxville West Turkey Creek

2.5 star property

Photo gallery for Tru by Hilton Knoxville West Turkey Creek

Reception
Desk, free WiFi, bed sheets
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • 24/7 front desk
  • Parking included
  • Free WiFi

Explore the area

View map
380 LOVELL ROAD, Farragut, TN, 37934
  • Place, Turkey Creek Shopping Center
    ‪8 min walk‬
  • Place, Tennova Hospitalist Group
    ‪11 min walk‬
  • Place, Pellissippi State Community College
    ‪8 min drive‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed

Desk, free WiFi, bed sheets

Room, 1 King Bed

8.6 out of 10
Excellent
(47 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, free WiFi, bed sheets

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Baymont by Wyndham Knoxville/Cedar Bluff
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 1,860 reviews
The price is NZ$158
includes taxes & fees
1 Dec - 2 Dec
Baymont by Wyndham Knoxville/Cedar Bluff

About the area

Farragut

With a stay at Tru by Hilton Knoxville West Turkey Creek in Farragut (Knoxville West), you'll be within a 15-minute drive of University of Tennessee and Turkey Creek Shopping Center. .This hotel is 0.7 mi (1.1 km) from Tennova Hospitalist Group and 1.3 mi (2.1 km) from Sir Goony’s.

What's nearby

  • Turkey Creek Shopping Center - 8 min walk - 0.7 km
  • Tennova Hospitalist Group - 11 min walk - 0.9 km
  • Dead Horse Lake Golf Course - 4 min drive - 4.4 km
  • Pellissippi State Community College - 8 min drive - 6.8 km
  • West Town Mall - 8 min drive - 10.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬17 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Cook Out - ‬2 min drive
  • ‪Texas Roadhouse - ‬14 min walk
  • ‪Starbucks - ‬18 min walk

About this property

Tru by Hilton Knoxville West Turkey Creek

Hotel with free breakfast, near Turkey Creek Shopping Center
Tru by Hilton Knoxville West Turkey Creek offers 80 accommodations. Flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access.

Recreational amenities at the hotel include a fitness center.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with bathtubs or showers are provided.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary breakfast is included.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Built in 2020
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Knoxville West Turkey Creek
Tru by Hilton Knoxville West Turkey Creek Hotel
Tru by Hilton Knoxville West Turkey Creek Farragut
Tru by Hilton Knoxville West Turkey Creek Hotel Farragut

Tru by Hilton Knoxville West Turkey Creek Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 367 out of 657 reviews
Rating 8 - Good. 124 out of 657 reviews
Rating 6 - Okay. 84 out of 657 reviews
Rating 4 - Poor. 45 out of 657 reviews
Rating 2 - Terrible. 37 out of 657 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Tammy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly. Very easy checkin. The only negative thing would be the towels were like sandpaper.
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome all the way around!
Stayed 1 night in Jul 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Sandra

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities
The Jamaican lady who was training, a man was rude to me both days I was there. The first day we had two rooms, one for myself and one for my mom as she had problems with something at her house. That night we could not sleep due to the traffic outside the refrigerator was loud. The AC kept making knocking noises and they put us by the elevator and we heard some sort of humming all night. I let her know in the morning that I need it to be in a different room when I came back to check in. So when I came back to check in for the second night, she put me two rooms down on the same side as the previous room we took showers. We went to go to sleep and sat on the bed and I hit the bottom of the baseboard because there’s just one top mattress. Somebody has sat on both of these beds that face each other in this queen room room 423 and they have worn the mattress so bad that it just lumps out to the side so you have a typical clean mattress with a big extending piece that goes out. Those mattresses should’ve been replaced a long time ago and they’re still in that room. I went down to get another room. The lady was very rude with me. She said they were Fully booked and I had to go three hours later and go to Holiday Inn down the street and pay over $75 more for a room and I was with a child and now separated from my parents. The hotel has a horrible breakfast. The staff are so rude when you sit there and tell your customer no when it’s not my fault select
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice and spacious. The blackout curtains worked perfectly. It was quiet. I really appreciated having access to coffee anytime I wanted as well. Highly recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Australian Labradoodle Puppies Approved

What made this stay much better than antipated was the friendly staff, open lobby and it being Super Pet Friendly. Our two puppies, Cassidy and Poppins lived it.
Stayed 1 night in Jul 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was great! Even sent a message shortly after to make sure we got settled. We love staying at Tru!
Stayed 1 night in Jul 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jul 2025

8/10 Good

Keri

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel quiet clean safe never an issue staying here
Stayed 1 night in Jul 2025

10/10 Excellent

Ramana, Novi

Travelled with family
Liked: Amenities, property conditions & facilities
Cleanliness & freshness of furniture and the hotel interior styling
Stayed 1 night in Jul 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were literally there long enough to sleep and get ready in the morning and leave, but the breakfast was good and everything was clean and comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Samantha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a quick trip but it was great
Stayed 1 night in Jul 2025

10/10 Excellent

Adolph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Klori, Beech Grove

Liked: Cleanliness, amenities, property conditions & facilities
I wish the hotel had a pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent friendly service clean room comfortable beds.
Stayed 1 night in Jun 2025

10/10 Excellent

gisela, austin

Liked: Cleanliness, amenities, property conditions & facilities
How clean and spotless it was
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Johnny

Travelled with family
Disliked: Property conditions & facilities, room comfort

Not a bargain…

This is a very pre-manufactured hotel. No drawers in the room, just metal shelving, pergo floors, and air conditioning that was loud, ran constantly and did not cool the room. Just not a comfortable place to stay. The breakfast food was tasteless. The towels were minimal in quality. They did have decent coffee and the front desk lady was very sweet.
Stayed 2 nights in Jun 2025

10/10 Excellent

lesley h

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access
Stayed 1 night in Jun 2025

2/10 Terrible

Phil

Not positive

Booked a room on the Hotels.com app. Arrived at hotel and was told at front desk “there was a glitch in the app, and there was no room available.” Front desk staff did not attempt to offer any kind of remedy to the situation other than advising me to handle the situation with customer service on my own.
Stayed 1 night in Jun 2025

10/10 Excellent

Thomas

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice Room
Stayed 1 night in Jun 2025

10/10 Excellent

Cade

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very nice, clean and newer. Loved the room. The hot Breakfast could have been a little better, eggs and sausage were clearly microwaved, fresh bagels and pancake machine made up for it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Jun 2025

10/10 Excellent

STERLING, Coppell

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, clean safe fast food options nice staff quiet & easy parking
Stayed 1 night in Jun 2025