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Santhiya Koh Phangan Resort & Spa

5.0 star property

Photo gallery for Santhiya Koh Phangan Resort & Spa

2 restaurants, breakfast served
Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night
Hot tub, body treatments, aromatherapy, Swedish massages, Thai massages
Exterior
2 outdoor pools, pool umbrellas, pool loungers

Popular amenities

  • Bar
  • Room service
  • Spa
  • Housekeeping

Explore the area

Map
22/7 Moo 5 Bantai, Ko Pha-ngan, Surat Thani, 84280
  • Thong Nai Pan Noi Beach
    ‪3 min walk‬
  • Bottle Beach
  • Thong Nai Pan Yai Beach
    ‪5 min drive‬
  • Samui Intl. Airport (USM)
    ‪90 min drive‬

Room options

View all photos for Pool Suite Sea View with FREE THB 2,000 Net Resort Credit per Night

Beach/ocean view

Pool Suite Sea View with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Garden View with FREE THB 2,000 Net Resort Credit per Night

View from room

Pool Suite Garden View with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Supreme Deluxe Room with FREE THB 1,000 Net Resort Credit per Night

  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Pool Access with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Supreme Deluxe Pool Access with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Supreme Deluxe Pool Access with FREE THB 1,000 Net Resort Credit per Night

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night

View from room

Pool Suite Garden View with FREE THB 1,000 Net Resort Credit per Night

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night

Beach/ocean view

Pool Suite Sea View with FREE THB 1,000 Net Resort Credit per Night

  • 55 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Superior Room with FREE THB 1,000 Net Resort Credit per Night

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Sea View (Room Only)

Beach/ocean view

Pool Suite Sea View (Room Only)

10.0 out of 10
Exceptional
(1 review)
  • 55 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Room Only)

1 bedroom, minibar, in-room safe, individually furnished

Superior Room (Room Only)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Room with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Supreme Deluxe Room with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Pool Access Room (Room Only)

1 bedroom, minibar, in-room safe, individually furnished

Supreme Deluxe Pool Access Room (Room Only)

10.0 out of 10
Exceptional
(1 review)
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Supreme Deluxe Room (Room Only)

1 bedroom, minibar, in-room safe, individually furnished

Supreme Deluxe Room (Room Only)

8.6 out of 10
Excellent
(4 reviews)
  • 49.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night

  • 114 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for New Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night

Water view

New Sea View Pool Villa with FREE THB 1,000 Net Resort Credit per Night

  • 115 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Villa with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Grand Villa with FREE THB 1,000 Net Resort Credit per Night

  • 150 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for New Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

New Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night

9.0 out of 10
Wonderful
(2 reviews)
  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Villa with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Sea View Villa with FREE THB 1,000 Net Resort Credit per Night

  • 85 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Hideaway Pool Villa with FREE THB 1,000 Net Resort Credit per Night

  • 115 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Pool Villa with FREE THB 1,000 Net Resort Credit per Night

Junior Pool Villa with FREE THB 1,000 Net Resort Credit per Night

Junior Pool Villa with FREE THB 1,000 Net Resort Credit per Night

  • 113 sq m
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Sea View Pool Villa Plus with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Sea View Pool Villa Plus with FREE THB 1,000 Net Resort Credit per Night

  • 115 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Grand Pool Villa with FREE THB 1,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Royal Grand Pool Villa with FREE THB 1,000 Net Resort Credit per Night

10.0 out of 10
Exceptional
(1 review)
  • 196 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Sea View Pool Villa Plus with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Sea View Pool Villa Plus with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for New Sea View Pool Villa with FREE THB 2,000 Net Resort Credit per Night

Water view

New Sea View Pool Villa with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Pool Villa with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Sea View Pool Villa with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Royal Grand Pool Villa with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Royal Grand Pool Villa with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Grand Villa with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Grand Villa with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 4
  • 2 King Beds

View all photos for Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for Pool Suite Garden View (Room Only)

View from room

Pool Suite Garden View (Room Only)

8.8 out of 10
Excellent
(3 reviews)
  • 56.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Sea View Villa with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

Sea View Villa with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

View all photos for New Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night

1 bedroom, minibar, in-room safe, individually furnished

New Hideaway Pool Villa with FREE THB 2,000 Net Resort Credit per Night

  • Sleeps 2
  • 1 King Bed

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About the area

Ko Pha-ngan

When you stay at Santhiya Koh Phangan Resort & Spa in Ko Pha-ngan, you'll be on the beach, a 2-minute drive from Thong Nai Pan Noi Beach and 8 minutes from Thong Nai Pan Yai Beach. .This beach resort is 11.9 mi (19.1 km) from Thong Sala Pier and 2.3 mi (3.7 km) from Bottle Beach.
View more Resorts in Ko Pha-nganOpens in a new window

What's nearby

  • Thong Nai Pan Noi Beach - 3 min walk - 0.3 km
  • Thong Nai Pan Yai Beach - 5 min drive - 2.7 km
  • Haad Yao Beach - 42 min drive - 29.8 km
  • Mae Haad Beach - 44 min drive - 31.4 km
  • Haad Khom Beach - 45 min drive - 30.6 km

Restaurants

  • ‪The Beach Club Bar & Grill - ‬17 min walk
  • ‪Yukinoya - ‬14 min walk
  • ‪Moonsoon's - ‬15 min walk
  • ‪Sand In My Shoes - ‬12 min walk
  • ‪Red Hot Chili Peppers - ‬15 min walk

About this property

Santhiya Koh Phangan Resort & Spa

Luxury resort on the beach, with 2 outdoor pools
Santhiya Koh Phangan Resort & Spa offers 99 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies or patios. These individually furnished accommodations include dining tables. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Ko Pha-ngan resort provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ayurvana Spa has 2 treatment rooms. Services include Swedish massages, Thai massages, facials, and body wraps. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 99 individually furnished guestrooms, featuring refrigerators and minibars. Rooms have private balconies or patios. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools and a steam room. This resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 30 kilometers.
Grab a bite at Chantara Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the beach bar. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle at scheduled times and a ferry terminal shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chantara Restaurant - This restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 11:00 AM to 3:00 PM at scheduled times
  • Area shuttle (surcharge) up to 30 kilometres
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 800 for adults and THB 400 for children
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Chantara Restaurant

Things to do

  • 2 outdoor pools
  • Canoeing
  • Children's pool
  • Full-service spa
  • Kayaking
  • Library
  • Snorkelling
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Children's toys
  • Dining table
  • DVD player
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In the mountains
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • No lift
  • Tile flooring in room

More

  • Banquet hall
  • Built in 2006
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Children's robes
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels
  • DVD player

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This hotel is located on hilly terrain and offers guests shuttle service around the property.
To reach this resort, guests must travel by boat transfer (surcharge) via scheduled or private speedboat from Santhiya Samui Pier (Koh Samui) subject to weather conditions. Shared 30-minute speedboat journeys depart from Santhiya Samui Pier (Koh Samui). Guests must contact the property in advance for scheduled departures.
This is a certified Thailand SHA Plus property. Thailand SHA Plus is a health and safety certification (an additional level to the SHA standard), for properties that are open to vaccinated travelers and have at least 70% of staff vaccinated, issued by the Amazing Thailand Safety and Health Administration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (December 31) Gala Dinner per adult: THB 3750
  • New Year's Eve (December 31) Gala Dinner per child: THB 1875 (from 2 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately THB 800 for adults and THB 400 for children
  • Airport shuttle fee: THB 1320 per person (one-way)
  • Airport shuttle fee per child: THB 720 (one-way), (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Koh Phangan Santhiya
Koh Phangan Santhiya Resort
Santhiya
Santhiya Koh Phangan
Santhiya Koh Phangan Resort
Santhiya Resort
Santhiya Resort Koh Phangan
Santhiya Hotel Ko Phangan
Santhiya Hotel Thong Nai Pan
Santhiya Resort And Spa
Santhiya Resort Ko Phangan
Santhiya Koh Phangan Resort Spa

Santhiya Koh Phangan Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 724 out of 1000 reviews
Rating 8 - Good. 168 out of 1000 reviews
Rating 6 - Okay. 55 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful swim out pool room, beautiful views
Stayed 3 nights in Apr 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Kate-Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrea

Stayed 6 nights in Apr 2025

10/10 Excellent

Erik

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, one of the most stunning resorts I've stayed, get the private pool room it is the best!!!!
Stayed 2 nights in Apr 2025

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Overall nice stay, service can be smarter

I stayed in one of its villa. I like the traditional Thai decor style of the resort. The overall experience feels authentic and natural, although maybe not most fashionable. I also enjoyed the free Muey Thai class offered. However, I find service / communication often not very smooth. Although given a WhatsApp number, it is rarely checked by the staffs, nor receive in-time response. Some requests, like ferry booking detail, often need to be re-confirmed several times to get it right. Rules are often quite inflexible, that makes the trip less enjoyable. For example, if your flight is delayed, there's no way you can leave your luggage in their ferry port for too long --- and no alternative solution is provided.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Stayed 1 night in Apr 2025

10/10 Excellent

William, Wellesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Rhiannon

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Beautiful property. Really unique and special. The buggies around the property are really efficient so being on the hill is not an issue - just amazing views. Staff in restaurants are amazing and food options are good value and delicious. Staff in reception not very good. You do not feel there is anyone in charge. Check in process is poor. Rooms are dark. Beach not as nice as many on the island.
Stayed 7 nights in Feb 2025

8/10 Good

Thibault

Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

BRIAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with great staff. The rooms are gorgeous, traditional design. The only negatives being some of the rotting woodwork, such as the sunbed boats, and railing round the main restaurant. Whilst there has been a general lack of upkeep there, Santhiya is still a lovely property for peace and quiet and id recommend it !
Stayed 3 nights in Jan 2025

2/10 Terrible

Itzhack

Stayed 2 nights in Jan 2025

4/10 Poor

Simon

Stayed 4 nights in Dec 2024

2/10 Terrible

Michael

Stayed 5 nights in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hideaway north east of Koh Phanang

Great place to stay if you want a relaxing holiday to chill out and do very little. We did have a laugh at the old school music playlist that was on repeat so we did nearly know what song was next by the end of the week. Breakfast was great! Great variety. Staff were so lovely and friendly. Very responsive on WhatsApp for anything we needed. The food ordering system in restaurants and in the room via qr codes was great. Small beach which wasn’t the best to sunbathe on if you wanted to lie on the sand but over a bit of rockery you could access the larger beach beside it with access to a wider variety of cafes and restaurants.
Stayed 6 nights in Dec 2024

6/10 Okay

Kell

Disliked: Property conditions & facilities

Need maintenance.

Friendly staff. Front desk used 48 minutes for a simple upgrade to a better room . Bed bugs. Stayed at Synthiya in 2016. Returned in December 2024 where it’s clear that hotel area needs maintenance. Bad timing for pier maintenance. Noice all day from grinding - December 20th and 21st (weekend before X-mas).
Stayed 5 nights in Dec 2024

8/10 Good

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel in Koh Pangang

We stayed at this beautiful hotel for 4 nights and enjoyed every second of it. We had a private pool in our room but also used the wonderful pool area by the sea. Compliments to the chef and her staff for good food and fun experience during the cooking class. This hotel is one of the best ones I have stayed at and would warmly recommend it to everyone.
Stayed 4 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst place ever

This place is just awful. It’s an absolute joke. Do not be fooled by their beautiful grounds and their “5-star” claim. This hotel is a scam. First off, the resort is very far from town and you have to take a taxi to-and-from (which shouldn’t be a problem). We had to pay at the front desk for a taxi and they were quick to immediately mention we had to pay the taxi driver upon arrival as well. Paying double for a taxi? To top it off, the taxi NEVER showed up. We waited at the front gate for over an hour and nobody came to pick us up. By that time, all the restaurants were closed. The bathtub in our room had brown water flowing out of it.. we were told by the hotel staff that the water was “unsanitary” and “unsafe”. That is completely unacceptable and is a health hazard. Their beds are hard as rock and it’s as if you’re sleeping on the ground. We were unable to use their pool towels after 6 pm and were told there’s no exception to this rule. Seriously? Guests who pay money to stay at the resort can’t borrow a towel? They did not compensate us for any of these inconveniences. The hotel staff is by far some of the most rude people I’ve ever interacted with and the language barrier is horrible. Do yourself a favor and take your business elsewhere.
Stayed 2 nights in Nov 2024

10/10 Excellent

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

2/10 Terrible

Cory

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Darsh

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great service staff
Stayed 2 nights in Nov 2024