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ANA Crowne Plaza Kobe by IHG

5.0 star property

Photo gallery for ANA Crowne Plaza Kobe by IHG

7 restaurants, breakfast, lunch, dinner served; Italian cuisine
1 bedroom, in-room safe, desk, laptop workspace
Point of interest
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

View map
1-Chome, Kitano-cho, Chuo-ku, Kobe, Hyogo, 650-0002
  • Place, Meriken Park
    ‪3 min drive‬
  • Place, Kobe Harborland
    ‪4 min drive‬
  • Place, Kobe Tower
    ‪4 min drive‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

Standard Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(17 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Club lounge access, City View

Standard Room, 1 Queen Bed, Club lounge access, City View

Standard Room, 1 Queen Bed, Club lounge access, City View

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Premium Room, 2 Double Beds, Club lounge access, City View

Premium Room, 2 Double Beds, Club lounge access, City View

Premium Room, 2 Double Beds, Club lounge access, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed, Club lounge access, City View

Premium Room, 1 King Bed, Club lounge access, City View

Premium Room, 1 King Bed, Club lounge access, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, Smoking, City View

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

Premium Room, 2 Single Beds, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 6
  • 2 Twin Beds

View all photos for Standard Room, 1 Single Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(7 reviews)
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Smoking, City View

8.0 out of 10
Very good
(2 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds, Club lounge access, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds, Club lounge access, City View

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

7.4 out of 10
Good
(12 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Smoking

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Club lounge access, Mountain View

Suite, 1 Bedroom, Club lounge access, Mountain View

Suite, 1 Bedroom, Club lounge access, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View

Premium Room, 2 Double Beds, Smoking, City View

  • City view
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Room, 2 Single Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 3 Single Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Single Beds, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room, 3 Single Beds, Smoking, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 3 Single Beds, Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Room

1 bedroom, in-room safe, desk, laptop workspace

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, laptop workspace

Standard Room

7.8 out of 10
Good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Club lounge access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club lounge access, City View (Up to 4 Adults)

Suite, 1 Bedroom, Club lounge access, City View (Up to 4 Adults)

  • Sleeps 4
  • 1 Twin Bed

Premium Room, 2 Single Beds, Smoking, City View

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, Multiple Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, Multiple Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

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About the area

Kobe

With a stay at ANA Crowne Plaza Kobe by IHG in Kobe (Chuo Ward), you'll be steps from Shin-Kobe Ropeway and 7 minutes by foot from Takenaka Carpentry Tools Museum. .This luxury hotel is 1.3 mi (2.1 km) from Nunobiki Falls and 1.3 mi (2.1 km) from Kobe Ōji Zoo.

What's nearby

  • Shin-Kobe Ropeway - 1 min walk - 0.2 km
  • Kobe Nunobiki Herb Garden - 13 min walk - 1.0 km
  • Meriken Park - 3 min drive - 2.3 km
  • Kobe Harborland - 4 min drive - 3.0 km
  • Kobe Tower - 4 min drive - 2.7 km

Getting around

  • Shinkobe Station - 5 min walk
  • Kobe Kasuganomichi Station - 18 min walk
  • Kansai Intl. Airport (KIX) - 76 min drive

Restaurants

  • ‪珈琲屋OB 新神戸店 - ‬5 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪CoCo壱番屋 新神戸フラワーロード店 - ‬8 min walk
  • ‪神戸ビーフ館 - ‬5 min walk
  • ‪カジュアルダイニング ザ・テラス - ‬5 min walk

About this property

ANA Crowne Plaza Kobe by IHG

Luxury Kobe hotel connected to a shopping center, steps from Shin-Kobe Ropeway
ANA Crowne Plaza Kobe by IHG offers 592 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Kobe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.
Make yourself at home in one of the 592 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Italian cuisine at Restaurant & Bar LEVEL 36, one of the hotel's 7 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 23 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Restaurant & Bar LEVEL 36 - This restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Kyoto Cuisine TANKUMA - Onsite restaurant. Open daily.
Japanese KOBE NADAMAN - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Teppanyaki KITANO - This restaurant serves lunch and dinner. Open daily.
Casual Dining THE TERRACE - This restaurant serves breakfast, lunch, and dinner. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 1:00 PM to 5:00 PM at scheduled times
  • Parking on site (JPY 1,500 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: JPY 3,600 for adults and JPY 1,800 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Casual Dining THE TERRACE
  • Japanese KOBE NADAMAN
  • Kyoto Cuisine TANKUMA
  • Restaurant & Bar LEVEL 36
  • Teppanyaki KITANO

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Shopping

Family friendly

  • Children's toys
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 23 meeting rooms
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 37 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 2000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Pool fee: JPY 2200 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3600 for adults and JPY 1800 for children
  • Airport shuttle fee: JPY 2200 per person (one-way)
  • Self parking fee: JPY 1500 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 2000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ANA Crowne Plaza Kobe
ANA Kobe
Crowne Plaza ANA Hotel Kobe
Crowne Plaza ANA Kobe
Crowne Plaza Kobe
Kobe ANA Crowne Plaza
Kobe Crowne Plaza
Ana Crowne Plaza Kobe Hotel Kobe
Crowne Plaza ANA Kobe Hotel

Reviews

ANA Crowne Plaza Kobe by IHG Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 497 out of 1002 reviews
Rating 8 - Good. 324 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 22 out of 1002 reviews

Reviews

10/10 Excellent

Anson

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great for my family of 4.
Rope way
Animal kingdom
Animal kingdom
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Daniel

Stayed 3 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was really good
Stayed 1 night in Jul 2025

2/10 Terrible

Terri

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed in Japan for 3 weeks this summer. The hotels were excellent, except for this one. This was the last 4 days of our trip. This was not a friendly nor clean hotel! I am going to save the specifics of this terrible review for Expedia and The ANA Crowne Plaza Kobe in hopes that they will make it right!
Stayed 5 nights in Jun 2025

10/10 Excellent

Gul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

crown plaza good location

comfortable and convenient
Stayed 5 nights in Jun 2025

6/10 Okay

Jesus

Stayed 1 night in Jun 2025

6/10 Okay

Milena

Business traveller
Disliked: Cleanliness, property conditions & facilities
Hotel is very tired and has a musky smell
Stayed 2 nights in Jun 2025

4/10 Poor

Antung

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This hotel is not at all luxurious. Our room was old and bordering on dingy. Dated furnishings and very limited technology, like air conditioning control. The gym had equipment that looked like it was from the 1980’s. Good location and views of Kobe.
Stayed 1 night in Jun 2025

8/10 Good

Judy

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The facility itself is getting old and dated, reminiscent of the days before the economic bubble burst. Updating the facility by removing old carpeting and updating the bathrooms will renew the hotel for a modern feel. Convenient location for travelers and a great breakfast buffet.
Stayed 1 night in Jun 2025

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
The perfect place to stay when catching the bullet train the next day. There’s a covered walkway that gets you quickly to the station. The breakfast was the best we had in our month in Japan. Staff were welcoming and helpful. We loved the quiet of our room.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mackenzy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time!
Stayed 1 night in May 2025

8/10 Good

Siao San

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in May 2025

8/10 Good

Robert J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and very helpful staff.
Stayed 1 night in May 2025

8/10 Good

William B

Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Gulnar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Everything about our short stay was excellent! From Check-in to check-out. Staff was friendly and the room was very comfortable. Particularly enjoyed the view from our toom. Very conveniently located too
Stayed 1 night in May 2025

8/10 Good

Joy

Stayed 2 nights in May 2025

6/10 Okay

Stephen

Liked: Property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Charles

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Apr 2025

6/10 Okay

Damien Kin Yip

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff are super helpful but the property are old and aging. And area is somewhat isolated from the major activities areas (Sannomiya station).
Stayed 2 nights in Apr 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the breakfast and complimentary beverages during the day. We had a beautiful view from our room too
Stayed 3 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025