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Vienna House by Wyndham Andel's Cracow

Photo gallery for Vienna House by Wyndham Andel's Cracow

Exterior
Terrace/patio
Exterior
Daily buffet breakfast for a fee
Point of interest

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Ul. Pawia 3, Kraków, Lesser Poland, 31-154
  • Place, Kraków Barbican
    ‪5 min walk‬
  • Place, Main Market Square
    ‪9 min walk‬
  • Place, St. Mary's Basilica
    ‪9 min walk‬
  • Airport, Kraków (KRK-John Paul II - Balice)
    ‪34 min drive‬

Room options

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

  • Sleeps 4
  • Free Wi-Fi

View all photos for Room, Accessible

Room, Accessible

Room, Accessible

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite

Premium bedding, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.4 out of 10
Exceptional
(38 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

9.4 out of 10
Exceptional
(15 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2
  • Free Wi-Fi

Suite

  • Sleeps 3
  • Free Wi-Fi

View all photos for Accessible Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Room

  • Sleeps 3
  • Free Wi-Fi

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

Deluxe Double Room

  • Sleeps 3
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, in-room safe, desk, laptop workspace

Superior Room

  • Sleeps 3
  • Free Wi-Fi

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About the area

Kraków

Vienna House by Wyndham Andel's Cracow is centrally located in Kraków, a 4-minute walk from Kraków Barbican and 9 minutes by foot from Main Market Square. .This hotel is 1 mi (1.6 km) from St. Mary's Basilica and 1 mi (1.6 km) from Cloth Hall.

What's nearby

  • Planty Park - 2 min walk - 0.2 km
  • Kraków Barbican - 5 min walk - 0.4 km
  • Main Market Square - 9 min walk - 0.8 km
  • St. Mary's Basilica - 9 min walk - 0.8 km
  • Cloth Hall - 11 min walk - 1.0 km

Getting around

  • Sanktuarium Bożego Miłosierdzia Tram Stop - 9 min drive
  • Kraków Główny Station - 11 min walk
  • John Paul II - Balice Airport (KRK) - 33 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Costa Coffee - ‬1 min walk
  • ‪Chimney Cake Bakery - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Kociarnia Kocia Kawiarnia - ‬2 min walk

About this property

Vienna House by Wyndham Andel's Cracow

Vienna House by Wyndham Andel's Cracow offers 159 accommodations with safes and complimentary bottled water. Beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kraków hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 159 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 100 meters.
Satisfy your appetite for dinner at Restaurant Mavericks, a restaurant which specializes in Californian cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Kraków? This hotel has 4736 square feet (440 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Restaurant Mavericks - This theme restaurant specializes in Californian cuisine and serves breakfast and dinner.
Bar Smok - Onsite bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge) up to 100 metres
  • Limo/town car service
  • Onsite parking available only on request
  • Covered parking on site (PLN 120 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; PLN 90 for adults and PLN 90 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar Smok
  • Restaurant Mavericks

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym
  • Sauna
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (4,736 square foot of space)

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • High-pile carpet in room
  • Lift (300 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 100 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PLN 250.0 per day
Cribs (infant beds) are available for PLN 250.0 per day

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 90 for adults and PLN 90 for children
  • Airport shuttle fee: PLN 150 per vehicle (one-way, maximum occupancy 3)
  • Covered self parking fee: PLN 120 per day
  • Pet fee: PLN 100 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 250.0 per day
  • Rollaway bed fee: PLN 250.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Vienna House Andel's Cracow Krakow
andel's Vienna House Cracow Hotel Krakow
andel's Vienna House Cracow Hotel
andel's Vienna House Cracow Krakow
andel's Vienna House Cracow
andel's by Vienna House Cracow
Vienna House Andel's Cracow Hotel Krakow
Vienna House Andel's Cracow Hotel
Vienna House Andel’s Cracow

Vienna House by Wyndham Andel's Cracow Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 749 out of 1002 reviews
Rating 8 - Good. 218 out of 1002 reviews
Rating 6 - Okay. 21 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Clean room. Great location. Friendly staff!
Stayed 2 nights in Jan 2026

10/10 Excellent

Callum

Liked: Cleanliness, amenities, property conditions & facilities
Clean and warm
Stayed 3 nights in Jan 2026

10/10 Excellent

Fanos

Liked: Cleanliness, staff & service, amenities
Great location next door to the train station & shipping mall. Clean and modern rooms. Friendly staff. Nice bar in the hotel open till late every night. Would stay again.
Stayed 2 nights in Jan 2026

10/10 Excellent

graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel easy to get to from airport & very central to getting round krakow .Room was lovely very clean with everything you needed .Had a lovely meal via room service on first night & very good price .Was very quiet to although was very central .Another plus was the superb shopping centre literally 100 yards away .Would highly recommend thank you
Stayed 3 nights in Jan 2026

8/10 Good

Roy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Quick check in. The room was clean, had a kettle and free tea/coffee. The bath room was a good size with a bath which was nice. Could have done with some drawers. Breakfast was tasty with a good selection.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fresh and kept topped up, really tasty. Staff were friendly. Everything was clean. Great location walkable to the Old Town. Individual duvet covers on the double bed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Zbigniew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

10/10 Excellent

Iona

Liked: Cleanliness, staff & service, amenities
Second time staying and is now my go to hotel when visiting beautiful Krakow. The staff are beyond kind and helpful and are really what makes this hotel what it is. Fantastic location! Faultless
Stayed 4 nights in Dec 2025

8/10 Good

Andrew

Stayed 4 nights in Dec 2025

10/10 Excellent

Alba

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, good quality price and clean rooms
Stayed 4 nights in Dec 2025

10/10 Excellent

Justyna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I have passed on may visits to Krakow and stayed a few nights for our Christmas visit. Vienna House is a grea, modern hotel situated beside the main station and Galeria Krakowska with all transport stops directly outside, an ideal location! Krakow stare Miasto is only a 10 minute walk away. There is everything you need within walking distance. The rooms are very well equipped and cosy with everything you need including a fantastic shower. The restaurant has a great selection and staff are friendly. Highly recommended!
Stayed 2 nights in Dec 2025

10/10 Excellent

Jesús

Liked: Cleanliness, amenities, property conditions & facilities
Staff very good, amazing breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great location near the station. Adjacent to a shopping centre and short walk to the old town. Clean and comfortable room. Great bar with friendly and helpful staff. Great buffet breakfast which lots of choice.
Stayed 2 nights in Nov 2025

10/10 Excellent

Uri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

8/10 Good

Kurt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice and modern.
Stayed 3 nights in Dec 2025

8/10 Good

a

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel in a great location, rooms are amazing, big bathroom ,Loved the bar but prices are what let it down ,far too expensive.
Stayed 4 nights in Dec 2025

6/10 Okay

Ofek

Stayed 2 nights in Nov 2025

4/10 Poor

Jonathan

Stayed 1 night in Sep 2025

8/10 Good

Peter James

Liked: Cleanliness, staff & service
Clean Room
Stayed 3 nights in Oct 2025

10/10 Excellent

Shalom

Liked: Cleanliness, staff & service, amenities
Great location best service
Stayed 3 nights in Oct 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and spacious. Staff friendly and polite. All clean and breakfast had a great variety. Would definitely stay again
Stayed 3 nights in Oct 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a really handy location, close to the station and shopping centre, and a short walk to the historic centre. Breakfast was great - good variety of quality food and attentive and friendly staff. Went to the bar on a couple of occasions but found the range of drinks (especially wine) and service a little disappointing. Overall a great hotel in a great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train station and the sites.
Stayed 3 nights in Oct 2025

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay here

I always stay here individually or with groups when in Krakow. Location is perfect for short talk to old town and all the sites or to the tram to other districts. Amazing staff, outstanding breakfast. Clean and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

ALICE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent Espically the reception staff who helped me in many ways to find places
Stayed 5 nights in Oct 2025