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Aparthotel

E&O Residences Kuala Lumpur

3.0 star property

Photo gallery for E&O Residences Kuala Lumpur

Front of property – evening/night
Property amenity
Spa
Lobby
Outdoor dining

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Dryer
  • Washer

Explore the area

View map
No. 1, Jalan Tengah, off Jalan Sultan Ismail, Kuala Lumpur, 50450
  • Place, Pavilion Kuala Lumpur
    ‪8 min walk‬
  • Place, KLCC Park
    ‪10 min walk‬
  • Place, Petronas Twin Towers
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for One Bedroom King

1 bedroom, in-room safe, blackout curtains, soundproofing

One Bedroom King

  • 106 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom King & Queen

1 bedroom, in-room safe, blackout curtains, soundproofing

Two Bedroom King & Queen

  • 134 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Two Bedroom King & Twin

1 bedroom, in-room safe, blackout curtains, soundproofing

Two Bedroom King & Twin

  • 134 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for One Bedroom Twin

1 bedroom, in-room safe, blackout curtains, soundproofing

One Bedroom Twin

  • 105 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the area

Kuala Lumpur

A stay at E&O Residences Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Tower. .This aparthotel is 0.6 mi (0.9 km) from Jalan Alor and 0.8 mi (1.2 km) from Suria KLCC Shopping Centre.
View more Aparthotels in Kuala LumpurOpens in a new window

What's nearby

  • Pavilion Kuala Lumpur - 8 min walk - 0.8 km
  • Suria KLCC Shopping Centre - 9 min walk - 0.8 km
  • KLCC Park - 10 min walk - 0.9 km
  • Petronas Twin Towers - 10 min walk - 0.9 km
  • Berjaya Times Square - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Raja Chulan Station - 3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 37 min drive

Restaurants

  • ‪Banglow 289 - ‬4 min walk
  • ‪Yahala Raja Chulan - ‬2 min walk
  • ‪Cocotei - ‬1 min walk
  • ‪Bazzar Jalan tengah - ‬2 min walk
  • ‪The Gardenman - ‬1 min walk

About this property

E&O Residences Kuala Lumpur

Aparthotel with free parking, 9-minute walk to Pavilion Kuala Lumpur
E&O Residences Kuala Lumpur offers 200 air-conditioned accommodations with fireplaces and iPod docking stations. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels and pay movies. Accommodations at this 3-star aparthotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include washers/dryers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 air-conditioned rooms featuring fireplaces and LCD televisions. Kitchenettes are outfitted with full-sized refrigerators/freezers, stovetops, and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Enjoy a range of recreational amenities, including a nightclub, an outdoor pool, and a sauna. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room.
Satisfy your appetite at the aparthotel's 2 coffee shops/cafes, or stop in at the grocery/convenience store. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this aparthotel consist of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
A complimentary manager's reception is offered each day.
Zenzero - This fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Property amenities

Pool/Spa

  • Free pool cabanas
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Playground

Restaurants on site

  • Zenzero

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Water dispenser

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 50 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • Coffee and tea in common areas
  • Free daily manager's reception

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: MYR 250 per night

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch LCD TV with cable channels
  • IPod dock
  • Nightclub
  • Pay films

Outdoor areas

  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Work spaces

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Free grocery shopping service
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Location highlights

  • In a business district
  • In the city centre
  • Near a metro station
  • Near a train station

Things to do

  • Arcade/game room
  • Gym
  • Yoga classes

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 200 units
  • Banquet hall
  • Built in 2012
  • Garden
  • Reception hall
  • Soundproofing
  • Water dispenser

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property's breakfast is served at the nearby Gardenman KL or GLASS Tartines & Tipples restaurants, located 110 and 60 meters away.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 250.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 50 for children
  • Airport shuttle fee: MYR 350 per vehicle (one-way)
  • Airport shuttle fee per child: MYR 350 (one-way), (from 1 to 12 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
Tax ID - Kuala Lumpur
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property Registration Number 2057-T

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

E O Residences
E O Residences Aparthotel Kuala Lumpur
E&O Kuala Lumpur
E&O Residences
E&O Residences Aparthotel
E&O Residences Kuala Lumpur
Kuala Lumpur Residences
Residences Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel
E O Residences Kuala Lumpur
E O Residences Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel
E&O Residences Kuala Lumpur Kuala Lumpur
E&O Residences Kuala Lumpur Aparthotel Kuala Lumpur

Reviews

E&O Residences Kuala Lumpur Reviews

8.6

Excellent

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 540 out of 1102 reviews
Rating 8 - Good. 382 out of 1102 reviews
Rating 6 - Okay. 108 out of 1102 reviews
Rating 4 - Poor. 46 out of 1102 reviews
Rating 2 - Terrible. 26 out of 1102 reviews

Reviews

6/10 Okay

Mark

Business traveller
Liked: Cleanliness

It’s good but could be better

It was great to have the extra room over a hotel and the pool is great. There is a long list of rules when you check in! Seem to be wanting to avoid “party” types. The lounges have the worlds most uncomfortable sofas and only small so not great to sit inside together as a group/family. The kitchen is ok and the rooms ok and clean. The breakfast is not great if you are in a hurry (you can exchange your coupons at local places) but the quality and quantity was good and there are plenty of places around. I would encourage you not to take breakfast through the hotel and just go to the venues yourself - more flexibility. It is an easy walk to pavilion a supermarket and other restaurants which is good. If on a short stay I would chose the local Novotel, if on a long stay I would choose an Airbnb and if I want a fancy hotel I would stay at the ruma or eq. Ruma is better than EQ. (I have stayed at all 3)
Stayed 4 nights in May 2025

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
In an otherwise good, and well equiped apartment, the only problem remains it's disfunction... There is a good washing machine and drier.... but no washing powder to wash with. There is a perfectly good set of crockery and cutlery - and a sink with water..... but NO washing detergent. This not a critique of E&O Residences per se... but applies to most such short stay apartments I have stayed in, world wide. They just don't function - due to a lack of insight. If a supply of small sachets of washing detergent and sponge, and washing powder were supplied or made available, everyone would be a lot happier to return.
Stayed 2 nights in Jul 2025

6/10 Okay

Xiaoqing

Business traveller

To avoid summer, but I guess KUL is summer

The worst suite I have experienced in Kuala Lumpur, mostly stayed at the face suite, platinum suite, Melia, etc. wanted to try something different, bad idea. Room is horribly hot due to sun, the AC is inadequate. No USB port. Laundry detergent NOT provided, who travel with detergent. 2 little bottles of water per day with extreme heat.
Stayed 5 nights in May 2025

8/10 Good

Bryan

Liked: Cleanliness, property conditions & facilities
The first room the AC did not work properly and had to switch
Stayed 8 nights in May 2025

4/10 Poor

Wasim

Disliked: Property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

kenji

Disliked: Cleanliness, property conditions & facilities
There are some screw on the floor,So it is very dangerous to us. The air condition equipment are not control.
Stayed 7 nights in Mar 2025

8/10 Good

Frederic, Jalan Tengah

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 4 nights in Mar 2025

8/10 Good

Wooi Hoong, Auckland

Travelled with partner
Stayed here last year as well and I feel like the rooms are a bit dated and probably need some further renos. The AC in the room was a bit weak even after I asked and got someone in to change it. It was ok, but couldn't really get it colder. The fridge had issues when I first checked in, they had to change a new one. And finally there were ants ! They popped up only if you left sugary food out on the tables though. Location wise, it's still really good. Next to several big and popular attractions. Nearby coffee shops (zus within a five minute walk), small supermarket (selections etc) and pavilion about ten minutes away. Oh another plus is the size of the room and the fact that they have a washer and dryer available. It's more an upmarket apartment than a five star hotel. Still decent though.
Stayed 6 nights in Jan 2025

10/10 Excellent

Srinivasa rama krishna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location and great staff
Stayed 4 nights in Dec 2024

4/10 Poor

BANU

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It is a badly maintained building. We changed rooms twice due to leaking showers and bidets, aircons not working, the safe didnt work. However, the saff are very friendly and accommodating. The location is not really great though.
Stayed 3 nights in Jul 2024

2/10 Terrible

mohamed

Stayed 4 nights in Jul 2024

2/10 Terrible

Johnny

Stayed 2 nights in Jun 2024

4/10 Poor

Asif M

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

E & O - Poor Management

Good : 10-15 minute walk to KLCC mall. Monorail stop within 3 minutes. Room spacious, clean, kitchen area fully fitted, microwave, washer and dryer, fridge etc. Swimming pool good. Bad : Booked room through Hotels.com. Paid for room for 6 adults. Management refused to provide extra beds. Tried to charge me £xx to use 2 beds for 4 nights. Would not negotiate/ compromise- told me to take it up with Hotels.com. I paid for 1 extra bed £xx and was given an extremely uncomfortable camp bed. Despite repeated requests for a proper bed or an extra or better mattress I was met with silence or empty promises. Gave up in the end. See photograph of camp bed £xx for this ? Really?? This issue meant that the stay was spoilt. I was told by one member of staff that this has happened before - why had Hotels.com and E&O not resolved previously. Why had I paid for a room for 6 adults and then received beds for 4. Poor service.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jayne

Liked: Cleanliness, room comfort
Stayed 5 nights in Jun 2024

8/10 Good

Noorazam

Stayed 2 nights in Jun 2024

8/10 Good

Liam

Travelled with family
Liked: Cleanliness, room comfort
Huge rooms, clean and tidy. Poor TV signal.
Stayed 5 nights in Jun 2024

10/10 Excellent

Henry

Stayed 2 nights in May 2024

2/10 Terrible

Suhaila

Travelled with family
Disliked: Cleanliness, room comfort

A terrible stay - do not book.

Avoid this hotel at all costs. Room Issues: - The microwave's open button is broken, making it unusable. - The pans are filthy and old, rendering them unusable due to hygiene concerns. - The cups have coffee stains; we scrubbed them properly before using. - The bathtub had hair in it, making it too disgusting to use. It was still there on the fourth day when we checked out despite 'daily housekeeping'. - There was no ironing board or iron, even after thoroughly checking all corners and cupboards. - The washing machine was faulty and required pressing the power button about 20 times before it worked. I called reception for maintenance but none arrived, until the button eventually worked. - The dryer was broken, and we had to go to reception on the third day to request a new one because I really needed to use it. - A leaky bidet caused a puddle in the bathroom, and we had to turn it off after every use. - The tap water tasted and smelled awful, even after boiling, so we only drank bottled water throughout our stay. - Although the bed appeared clean, the inner duvet was filthy when held against the light. I only saw this on the last night we stayed there 4D3N and threw the covers off the bed. Explains why I felt itchy for two days, yet I thought it was due to the dust levels outside (see attached pictures). Terrible service too - refer to Google reviews.
Stayed 3 nights in May 2024

10/10 Excellent

Gaudencio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to all the major attractions. Very clean and safe property.
Stayed 4 nights in May 2024

6/10 Okay

Maryam

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It's frustrating that the room was promoted as having a king bed when it actually only had a queen bed. It's unclear what I'm paying for when I don't receive what was advertised. Additionally, being charged extra for additional towels and blankets seems excessive. Charging tourism tax during check-out instead of at check-in adds to the confusion. Overall, I'm disappointed with these unexpected charges and discrepancies in the room amenities. It's disappointing to see watermarks in the bathroom and bathtub. While it's nice to have a telephone in the room, it's frustrating when it's difficult to reach staff members by phone.
Stayed 2 nights in Apr 2024

8/10 Good

Ken, Auckland

Liked: Cleanliness, amenities
Overall location was good. The room itself was spacious and had plenty of amenities such as the washer and dryer. Only issue was the shower area - water didn't drain properly and the sealing probably needed to be redone as the sides were leaking after a shower.
Stayed 9 nights in Apr 2024

10/10 Excellent

frank

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property worth staying here handy for most thing a high class establishment
Stayed 2 nights in Apr 2024

2/10 Terrible

Shyamali

Travelled with group
Disliked: Room comfort
It was sucha unpleasant stay, first day the aircon wasn’t working at all and it was super humid. Followed by the next day, there was no water in the shower , had to wait till they fix at it till 5pm. I checked out the hotel 1 day earlier and left for good after all the hassle. Totally ruined my trip.
Stayed 2 nights in Mar 2024

10/10 Excellent

Miad

Liked: Cleanliness, property conditions & facilities
A lovely residence in central KLCC location. A short walk from all the hustle and bustle. Only critique was that the Breakfast options were a bit limited (black tea and coffee only included) and only rich, savoury meal options which felt quite restrictive. Pool and gym facilities were great though. I really enjoyed my stay.
Stayed 8 nights in Feb 2024

10/10 Excellent

Robert

Liked: Cleanliness