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Hotel Maya Kuala Lumpur City Center

5.0 star property

Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, pool loungers
Bar (on property)
Poolside bar
Exterior
Daily local cuisine breakfast (MYR 58 per person)

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Laundry

Explore the area

Map
138, Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪3 min walk‬
  • KLCC Park
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Grand Premier Room

City view

Grand Premier Room

  • 67 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

1 bedroom, premium bedding, memory-foam beds, in-room safe

Deluxe Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room

Heritage Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Extra beds

Premier Room

  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Kuala Lumpur

With a stay at Hotel Maya Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Petrosains Science Discovery Centre and Petronas Twin Towers. .This luxury hotel is 0.7 mi (1.1 km) from Kuala Lumpur Convention Centre and 0.7 mi (1.1 km) from KLCC Park.

What's nearby

  • Petronas Twin Towers - 3 min walk - 0.3 km
  • KLCC Park - 7 min walk - 0.6 km
  • Kuala Lumpur Convention Centre - 7 min walk - 0.6 km
  • Pavilion Kuala Lumpur - 14 min walk - 1.2 km
  • Kuala Lumpur Tower - 14 min walk - 1.2 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 2 min drive
  • Bukit Nanas Station - 6 min walk
  • Kuala Lumpur International Airport (KUL) - 47 min drive

Restaurants

  • ‪WET Deck - ‬3 min walk
  • ‪Ramah Tamah - ‬1 min walk
  • ‪Yen - ‬2 min walk
  • ‪Kobanas Cafeteria - ‬5 min walk
  • ‪Gerai Kuih & Nasi Lemak - ‬2 min walk

About this property

Hotel Maya Kuala Lumpur City Center

Luxury hotel with 2 restaurants and a fitness center
Hotel Maya Kuala Lumpur City Center offers 284 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 284 air-conditioned guestrooms. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets.
Be sure to enjoy recreational amenities, including an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy local and international cuisine at Maya Brasserie, one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Maya Brasserie - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
La Bodega - This bistro specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • La Bodega
  • Maya Brasserie

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Reception hall
  • Renovated entire property - March 2020

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 326 out of 1000 reviews
Rating 8 - Good. 346 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 82 out of 1000 reviews
Rating 2 - Terrible. 64 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, Location, Location

Location, location, location. Close to KLCC/Petronas Twin Towers
Stayed 2 nights in Mar 2025

10/10 Excellent

Ganesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an Amazing stay
Stayed 1 night in Feb 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Adequate Hotel

Hotel is hard to find, not signed very well and lobby is on the 2nd floor of the building. Staff at check in did not tell us everything, we had to figure it out. Pool is on the 3rd floor (which is designated for Muslims) which made us feel uncomfortable. Breakfast was amazing!! Check in staff was okay but not helpful and hard to understand, but other staff were friendly. Beds in the rooms are rock hard and uncomfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room had a view of the Twin Towers as they was just 150 metres away. The room was ideal. Traffic noise should be considered as this could be a problem for some. Check-in staff were excellent and very helpful.
Stayed 1 night in Feb 2025

4/10 Poor

Jesse

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Need to be de-stared

The facility is run down with damage to walls and floors and furniture. Bathroom facets and tile leak. For a high star facility this should not have been the case. When I arrived the shower water was luke warm. Once I mentioned the issue they were great and fixed it. The walls and room decor were broken cracked or poorly repaired. Room 1509 was not good for the rating of the hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lachlan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located hotel with easy access to monorail and walking distance to Petronus Towers and Hard Rock Cafe as well as others
Stayed 7 nights in Feb 2025

8/10 Good

Bo

Liked: Cleanliness, staff & service, property conditions & facilities

Ok hotel, expensive but great location.

Crazy to have the reception on first floor. the big restaurant on ground floor was boring and not interesting. The small cafe/bar on 12th floor was great, loved the food,- and not to forget the incredible view.But way to loud music. Don´t book a taxi at the reception,- far too expensive. Nice room, big and very clean. Even though we stayed at 18th floor there still was noice from the street during the night.
Stayed 2 nights in Feb 2025

10/10 Excellent

Guramanbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, friendly staff and clean rooms
Stayed 3 nights in Feb 2025

2/10 Terrible

gilles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A huge mistake

What can I say ?? The worse hotel I have staid from the last 10 years!! Room : very noisy , very old fashion, no decoration, bad feeling. coming back from restaurant, very bad painting smell apears ! need to change room. I definitvely dont' recommend this hotel
Stayed 1 night in Feb 2025

4/10 Poor

CLAUDIO

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Renovation needed now!

I have stayed many times in this hotel before-covid and so I decided to stay here again for few nights. I was disappointed to realize that nothing has been done to even maintain the hotel well and instead, I ended up regretting to stay here... Negatives: the room we stayed in (best on the list by the way) is dated and patched up badly in everything... old and chipped furniture, old carpets, walls scratched and badly repainted over, broken blinds and many more bad details... Moreover, the windows are not sound-proof so you literally hear everything that goes on on the outside of the hotel; The common areas and all facilities in general are very old style, not too clean and beyond dated; very poor quality breakfast with boring, badly presented food selection and low quality standards. Positives: the staff (especially maintenance) tried their best to compensate all hotel's faults and mis-working things but in the end it was not good enough. Not recommended unless the management decides to undergo a serious renovation plan.
Stayed 3 nights in Jan 2025

8/10 Good

Neville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Petronas Towers

Very good modern hotel, well located, close 5o Petronas Towers
Stayed 3 nights in Dec 2024

2/10 Terrible

Jianbin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great as it is so close to Twins towers.But is is not clean. The sheet was dirty when we checked in. Also there is a huge hollow open space inside the hotel. The open space is not enclosed, not air conditioned, Birds nestled there. You can see lots birds poo in the open corridor. No body cleaned them. Not healthful.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Amenities
Room was really spacious with chaise long, bath and shower in room, lobby was big with lots of facilities. Staff helpful and friendly. Great location near Petronas towers
Stayed 1 night in Dec 2024

8/10 Good

Shahridan

Stayed 3 nights in Dec 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel could not be more suitable. So many restaurants and shopping close by, many are walkable which is not always the case in Kuala Lumpur. Is 45 to 1.5 hour from airport depending on traffic. Rooms are much nicer than price would indicate. Great value.
Stayed 3 nights in Dec 2024

6/10 Okay

Mathew

Stayed 3 nights in Dec 2024

4/10 Poor

JASWINDER

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodating reception
Stayed 1 night in Dec 2024

10/10 Excellent

Darren

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

Shaik Khaja

Business traveller
Liked: Cleanliness

Unpleasant experience

in the night two times somebody knocked my door one at 1230 am and another around 0115am. Knocked and press bell. When i called to reception, they said CCTV shows no one. What this means for me, you can guess. But I am not happy they didnt do investigation well enough to conclude the unconcluded one.
Stayed 1 night in Dec 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Benny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel except the elevator doors only open for 2 seconds. You have to be ready and jump in fast or they will close. There are 4 elevators, if you wait by the wrong one you’ll miss it. Also no plug ins near the bed.
Stayed 5 nights in Nov 2024

2/10 Terrible

EUMBER

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Tó much noise
Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff especially Allan excellent customer service
Stayed 10 nights in Nov 2024