4/10 Poor
Allyson
Business traveller
22 Sept 2025
Disliked: Property conditions & facilities
Do not stay here if there is a boys hockey tournament in town as numerous teams stay here and it becomes chaos. Young boys were running around every single floor, screaming, slamming doors, playing mini sticks, throwing ice, etc. This continued to until after "quiet hours". A mini stick game was going on directly outside my door and when I called down to the front desk, I was told they were too overwhelmed with the amount of noisy kids to do anything. After further slamming of sticks, yelling, etc, I called again and the front staff did come up and made the kids go to their rooms. However, I believe the front staff told the individuals it was my room who complained as the next night, I heard the kids say they planned to hit my door with mini sticks since I was the quiet room ruining their game. And they did. Every 30 minutes until midnight. At one point I suspect an adult also aggressively knocked on the door. As a solo female traveler, I felt anxious to even leave my room the next morning. I've traveled all over the world and stayed in many hotels and this has been my worst experienced with noise and feeling unsettled in what is supposed to be a safe and restful space. I understand the parents are responsible for their kids rather than the hotel staff, but they do need to enforce some rules to ensure all guests are treated with respect, not just the hockey teams. I will not stay here again, nor do I recommend it.
Allyson
Stayed 3 nights in Sep 2025