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The room was top notch. We requested a 5th floor room which was very quiet. The restaurant was okay. Heated pool looked nice but we didn't use it. I didn't expect to have to pay for parking though. There is plenty of area for parking.

Nice!

The room was a good size. It was clean. Plenty of free parking. Check in was easy, staff was friendly

Clean

Was floating around the Monterey Bay area and landed in Santa Cruz after a day of traveling. Booked here on impulse and it was fine value for the price. Staff was friendly and the location is solid - just a couple blocks off of the beach with street parking in the vicinity. Very safe feeling neighborhood. Some portions of the street are restricted to permit parking - so check carefully. They do offer onsite parking, but I opted to pay the meter during operating hours and saved ten bucks. Facility was clean and the breakfast was way above par here! Appreciated leaving on a full stomach and ready for another day of hiking. Some of the other guests were on the loud side of things - and this must be a perennial issue as we observed an 8.5 x 11 memo in the entry warning guests of nuisance noise charges potentially up to $150. A bit annoying since this night was a rest night on our trip. There's also a nuisance technology issue - iPhone can not connect to the TVs if you want to stream some form of entertainment, unless you travel with some sort of HDMI dongle, count on sitting with some basic cable option for entertainment. Rooms are sort of sparsely decorated but at least they have ample space, and it doesn't feel claustrophobic. All in all, a fairly average experience here. If I could do it over, I'd probably just spend the extra forty or fifty bucks to book at the La Bahia or Marea Sol hotels on the main drag.

There was blood everywhere and the water was white and dirty. There was men digging outside and the parking lot was a mess. The woman manager was extremely rude and didn’t want my service dog around because she is scared of dogs. They charged my son and promised refund that he never got. Housekeeper and manager walk in the rooms without knocking even with a do not disturb sign. They overwork one young housekeeper and I had to purchase my own linens and cleaning supplies.