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Bull Reina Isabel & Spa

4.0 star property

Photo gallery for Bull Reina Isabel & Spa

Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Exterior
Breakfast area
Standard Double Room, Ocean View (Spa access included) | Beach/ocean view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
  • Place, Las Canteras Beach
    ‪1 min walk‬
  • Place, Santa Catalina Park
    ‪3 min walk‬
  • Place, Mesa y Lopez Avenue
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪27 min drive‬

Room options

View all photos for Standard Double Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Double Room (Spa access included)

9.0 out of 10
Wonderful
(42 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included)

8.2 out of 10
Very good
(26 reviews)
  • Ocean view
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite (Spa access included)

Flat-screen TV

Junior Suite (Spa access included)

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room (Spa access included)

Premium bedding, minibar, in-room safe, desk

Standard Single Room (Spa access included)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included)

8.4 out of 10
Very good
(11 reviews)
  • Sea view
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included)

8.8 out of 10
Excellent
(5 reviews)
  • Sea view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Suite (Spa access included. 3 Adults)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Spa access included. 3 Adults)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About the area

Las Palmas de Gran Canaria

When you stay at Bull Reina Isabel & Spa in Las Palmas de Gran Canaria, you'll be on the beach, just steps from Las Canteras Beach and 4 minutes by foot from Santa Catalina Park. .This beach hotel is 2.2 mi (3.6 km) from Port of Las Palmas and 0.4 mi (0.7 km) from La Regenta Modern Art Museum.

What's nearby

  • Las Canteras Beach - 1 min walk - 0.1 km
  • Santa Catalina Park - 3 min walk - 0.3 km
  • El Muelle Shopping Center - 8 min walk - 0.8 km
  • Mesa y Lopez Avenue - 10 min walk - 0.9 km
  • Plaza Espana - 10 min walk - 0.9 km

Getting around

  • Gran Canaria Airport (LPA) - 31 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪The Couple - ‬1 min walk
  • ‪Pizzería Paparazzi - ‬1 min walk
  • ‪El Tipico Español - ‬2 min walk
  • ‪O Sole Mío - ‬2 min walk

About this property

Bull Reina Isabel & Spa

Bull Reina Isabel & Spa offers 225 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 225 air-conditioned rooms featuring refrigerators and minibars. Rooms have private balconies. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and bidets.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Grab a bite at Roma, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Las Palmas de Gran Canaria? This hotel has 9386 square feet (872 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Roma - Overlooking the ocean, this restaurant serves breakfast and dinner.
Summum - This restaurant specializes in Fusion cuisine.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fiesta
  • Roma
  • Summum

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,386 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria

Reina Isabel Las Palmas De Gran Canaria

Bull Reina Isabel & Spa Hotel

Bull Reina Isabel & Spa Las Palmas de Gran Canaria

Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Bull Reina Isabel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 594 out of 951 reviews
Rating 8 - Good. 277 out of 951 reviews
Rating 6 - Okay. 56 out of 951 reviews
Rating 4 - Poor. 17 out of 951 reviews
Rating 2 - Terrible. 7 out of 951 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room with spectacular views. Staff very friendly and helpful. Everying you need on the doorstep. Would highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Staff very friendly and helpful.
Stayed 14 nights in Sep 2025

8/10 Good

Supaporn Teena

Stayed 5 nights in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Roberto S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, the restaurant excellent staff, amazing customer services. Additional the Terrace perfect for stay and enjoy the Sea view and great music at dinner time until 10 PM.The Spa is very space to relaxing time!! Thanks for your time and God bless Spain!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean hotel with friendly and helpful staff.
Stayed 7 nights in Aug 2025

10/10 Excellent

Manpreet

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful stay overall. They did enter my room without knocking twice, which was an invasion of my safety.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Idoya

Liked: Amenities
I would rate the hotel excellent but had a bad experience when we arrived at the hotel. Night person was evil. Changed my whole experience. We arrived late and had a terrible flight and we just wanted to get to the hotel and relax. I got the hotel cause it had parking and when we arrived he said parking was full. We didn’t know the area and he didn’t offer much help. I told him I was upset about not having parking and he said if I don’t like it leave. It was 2 am. Next morning people at the front desk were great. I liked the hotel. Just that experience we had changed everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aristeidis

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel James

Stayed 7 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Pretty, But Several Issues

This is a beautiful property right on the beach. Overall, we enjoyed our stay and one gentleman from the front desk was outstanding. However, the property is not really handicapped accessible for the spa. My elderly father who is 92, could not access the spa/sauna/hot tub on the top floor since there is no elevator and requires stairs. Also, we had tried to book our spa services in advance and they would not share the menu or information. When we got there, all the massages were booked and we had to go somewhere else which was very frustrating. Finally, we decided to tour the rest of the island and forego the half board dinner. We tried to tell 2 front desk managers and they would not let us change it with advance notice and said we had to do that through hotels.com. However, since we paid at the hotel, hotels.com could not credit us and had no success reaching the front desk. What was even more frustrating is that they would not hear us out with hotels.com on the line at the hotel or afterwards online, even though they had credited my dad’s reservation of 2. Ultimately, our party of 4 had to pay for 2 nights dinner even though they made us dinner reservations elsewhere. That does not seem customer-oriented or fair. Therefore, please be cautious before booking this hotel for the reasons mentioned.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vicki, Salina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location!! I was traveling by myself and felt so safe!! Beautiful breakfast at no charge!! Great location!
Stayed 1 night in Mar 2025

8/10 Good

Tee Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel in a great location. Only stayed for two nights but it was lovely stay. The hotel didn’t have a filtered water facility, only bottled which you had to purchase. Also I thought the spa closed too early, maybe a 20.00 close would be better. Just two tiny complaints there but overall the stay was perfect for what I needed.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Queen of stays

We were looking for some late winter sun and on a recommendation booked the Reina Isobel. The hotel is large and great facilities including a rooftop swimming pool and bar. With great sea views and, weather permitting, a glimpse of Tenerife. The breakfast buffet is vast and varied and includes vodka. We had dinner in the restaurant one night and again there was a wide selection of appetisers, mains and desserts. The resort was busy in late February and we enjoyed an early evening walk along promenade choosing a restaurant for dinner.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
returned for 5th time - great hotel across the prom to a vast clean beach
Stayed 5 nights in Feb 2025

10/10 Excellent

M

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have done with the pool opening before 10AM but, apart from that, we thought the hotel was all-round brilliant.
Stayed 6 nights in Jan 2025

8/10 Good

Juliette

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

KELLY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the Beach Great food and surrounded by wonderful restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in prime position
Stayed 14 nights in Sep 2024

6/10 Okay

Ernest

Travelled with family and small children
Courteous staff, but the facilities are showing their age
Stayed 4 nights in Aug 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly, pool area was nice, food options were good. The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
Stayed 9 nights in Jun 2024