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Courtyard by Marriott Norwich

3.0 star property

Photo gallery for Courtyard by Marriott Norwich

Breakfast and dinner served
Lobby
Property amenity
View from property
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
181 W Town St, Norwich, CT, 06360
  • Place, Norwichtown Mall
    ‪2 min drive‬
  • Place, Norwichtown Historic Cemetery
    ‪2 min drive‬
  • Place, Leffingwell House Historic Museum
    ‪3 min drive‬
  • Airport, New London, CT (GON-Groton - New London)
    ‪24 min drive‬

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About the area

Norwich

With a stay at Courtyard by Marriott Norwich in Norwich (Norwichtown), you'll be within a 5-minute drive of Norwichtown Mall and Leffingwell House Historic Museum. .This hotel is 2.6 mi (4.2 km) from William W. Backus Hospital and 3 mi (4.8 km) from Slater Memorial Museum.

What's nearby

  • Norwichtown Mall - 2 min drive - 2.1 km
  • Norwichtown Historic Cemetery - 2 min drive - 2.5 km
  • Leffingwell House Historic Museum - 3 min drive - 3.6 km
  • Mohegan Park and Memorial Rose Garden - 5 min drive - 4.3 km
  • Mohegan Sun Casino - 7 min drive - 11.2 km

Getting around

  • New London Union Station - 18 min drive
  • T.F. Green Airport (PVD) - 54 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Friendly's - ‬8 min walk
  • ‪Dixie Donuts - ‬8 min walk
  • ‪Dunkin' - ‬2 min drive
  • ‪SUBWAY - ‬2 min drive

About this property

Courtyard by Marriott Norwich

Courtyard by Marriott Norwich offers 120 accommodations with coffee/tea makers and hair dryers. 32-inch Smart televisions come with premium satellite channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves.

This Norwich hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 guestrooms featuring refrigerators and microwaves. 32-inch Smart televisions with satellite programming provide entertainment, while complimentary wired internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Satisfy your appetite at The Bistro, a café which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Bistro - This café serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day); free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 9.95 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Netflix
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 9.95 to 15.95 per person
  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
Children under 18 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norwich
Courtyard Marriott Norwich
Courtyard Norwich
Marriott Courtyard Norwich
Marriott Norwich
Norwich Courtyard
Norwich Courtyard Marriott
Norwich Marriott
Courtyard By Marriott Norwich Hotel Norwich
Courtyard Marriott Norwich Hotel
Courtyard by Marriott Norwich Hotel
Courtyard by Marriott Norwich Norwich
Courtyard by Marriott Norwich Hotel Norwich

Courtyard by Marriott Norwich Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 652 out of 1004 reviews
Rating 8 - Good. 209 out of 1004 reviews
Rating 6 - Okay. 73 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 36 out of 1004 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

NADIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn't have breakfast, but this hotel is always fresh, clean, and comfortable. The front desk team member is really wonderful- friendly, accommodating, professional, and kind. We cannot say enough good things about him (we think his name is Nate, but can and will update as he should be recognized for his outstanding customer service).
Stayed 1 night in Dec 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
There was a water bottle on the side of the bed which shows to me that the room was not cleaned thoroughly. Over all the room was nice
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean with a microwave, Keurig & refrigerator. The desk person was very kind. The lobby was decorated nicely for Christmas.
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Liked: Staff & service
Shower leaked all over the floor. No breakfast was served.
Stayed 1 night in Dec 2025

8/10 Good

Joe

Stayed 1 night in Nov 2025

6/10 Okay

Constance

Disliked: Property conditions & facilities
Average 3-star hotel, the place smelt of bleach. The breakfast wasn’t as good as I thought, took too long.
Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, amenities
Clean room, comfortable bed, very friendly staff
Stayed 1 night in Dec 2025

8/10 Good

Steve Alan, Lancaster

Liked: Staff & service, property conditions & facilities
I love the location, friendliness of the people at the front desk and restaurant, free laundry, comfortable waiting area. The only downside is the cleaning staff only cleaned my room 2 or 3 times in 2 weeks.
Stayed 13 nights in Nov 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities
Staff was very friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very clean and well situated for our needs . Conveniently located right off the highway. Rebooked for a March event .
Stayed 1 night in Dec 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2025

10/10 Excellent

Xuan

Stayed 1 night in Nov 2025

8/10 Good

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff team was good
Stayed 2 nights in Nov 2025

8/10 Good

Joel

Stayed 2 nights in Nov 2025

10/10 Excellent

Makenzie

Stayed 1 night in Nov 2025

10/10 Excellent

Bradley C

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff were outstanding!!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay, close to the casinos. Only feedback was the door between rooms would not close and the breakfast food was not great.
Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Stayed 1 night in Nov 2025

8/10 Good

GLENDA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony was nice and room was nice and clean ...could use a bigger TV.. It looks like they're renovating or updating things...breakfast area could use updating and gym could use a few more machines... Otherwise it was fine...
Stayed 1 night in Nov 2025

6/10 Okay

Lauren

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room didn’t have a pleasant smell it smelled like old smoke a little bit.
Stayed 1 night in Nov 2025

10/10 Excellent

Stacey

Stayed 2 nights in Nov 2025

10/10 Excellent

Shu, Colrain

Stayed 1 night in Nov 2025

4/10 Poor

Lillian

Stayed 2 nights in Nov 2025

4/10 Poor

Alison, Chelmsford

Stayed 2 nights in Nov 2025